A fitness center, a steam room, and spa services are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Urban Green Hotel & Suites features a steam room and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This San José hotel also offers spa services, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.
Urban Green Hotel & Suites is a smoke-free property.
A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Things to do
Gym
Steam room
Family friendly
High chair
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Spa
Body scrubs
Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Banquet hall
Communal living room
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Urban Green Hotel & Suites Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very well located hotel downtown. Huge rooms and comfortable beds. Nicely designed suite. Low ceilings i know but husband is 6ft and not bothered. Extremely friendly helpful staff and generous breakfast included
It's a nice hotel and I liked my suite, the staff are great and the breakfast was good. But the room wasn't cleaned properly and I had allergy problems all night, so didn't sleep well, and the next day was a long travel day.
Great location for walkable access to sites and tours of downtown San Jose. Front desk staff was exceptionally helpful. Breakfast was delicious and breakfast staff friendly. Hotel room well appointed and nice layout with central common areas.
The outside and general area is not very inviting but once inside everyone was friendly and helpful. Everything was clean and tidy and the room (415) was spacious with all that was promised. The only issue with the room was the movement activated entrance hall light which illuminated every time the bathroom was visited. Annoying in the middle of the night. The hotel is well located for the historic area and most key sites were within walking distance. The breakfast was very nice and quite Costa Rican although the choice was not large. Fine for a few days stay. I would recommend this hotel for a short downtown stay.
Very good central location , easy access to center ave, national theater , gold museum and cathedral etc, central market is 5 blocks away . Breakfast is simple but sufficient.
Very spacious suite and with big wash room and living room . The bed comforter can be improved, so thick and so heavy, hard to maneuver
maimin
Stayed 2 nights in Feb 2025
10/10 Excellent
Judith M
Traveled with group
Feb 9, 2025
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful.
The breakfast was very good, and so convenient having it in the hotel.
Central location providing walking distance access to many San Jose highlights.
The room was a bit dark, as a few of the lights weren’t working. We notified the front desk, so hopefully will be much improved for the next guests. There was a great sitting area outside our rooms for the group to gather and discuss plans etc. Very much appreciated!