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The Westin San Jose

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin San Jose

Lobby
View from property
Premium bedding, down comforters, pillowtop beds, in-room safe
View from property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
302 South Market Street, San Jose, CA, 95113
  • San Jose Convention Center
    ‪1 min walk‬
  • San Jose Civic Auditorium
    ‪2 min walk‬
  • Plaza de Cesar Chavez
    ‪3 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(37 reviews)
  • 253 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 400.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Penthouse, 1 King Bed with Sofa bed

  • 298.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 298.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 220.00 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place San Jose/Downtown

Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1008)
The price is $157
per night
includes taxes & fees
Feb 2 - Feb 3
Hyatt Place San Jose/Downtown

About this property

The Westin San Jose

4-star hotel in Downtown San Jose
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space. Change of towels is available on request.
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8849 square feet (822 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin San Jose is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1003 reviews" "
Rating 8 - Good. 198 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

erik

Liked: Cleanliness, staff & service, property conditions & facilities
It is a cozy place and clean, nice. Staff was helpful and attentive.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. Close to several restaurants and the park. Would stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Business traveler
Liked: Cleanliness, property conditions & facilities
Not for car owners!
Parking was a HUGE issue and extremely expensive… had to use a parking lot across the street and pay $25/night! If you own a car, or planning to rent one, stay away from hotels in downtown area, especially Westin. I stayed there during what is considered an Indian Summer, it was around 100 degrees in San Jose. Westin had this heavy and thick comforter on the bed with super lumpy pillows… you can tell these pillows are past their expiration date 😂 the comforter was giving me night sweats!! Lastly, the day after my first stay, I noticed an almost $1000 hold on my credit card. Just in case I ate myself to death at their restaurant within 3 nights of stay.. I mean, really?? I won’t be returning to this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for wheelchair dependant
King accessible room with roll in shower was fantastic. Room was clean and large, I had so much space for my wheelchair. Roll in shower was perfect. Staff was friendly, We parked in the lot across the street for $26. We were there for a show at the Civic Center, which was across the street. Very fun trip! Everything was perfect.
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in had lumpy old beds.
Stayed 1 night in Oct 2024

4/10 Poor

Robertino

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I found a used glucose monitor tag in the bathtub. That ruined my stay. I was grossed out from that moment forward.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Stayed 3 nights in Sep 2024

6/10 Okay

Patty

Traveled with partner
It is a very old hotel. Carpet in room needs to be replaced. The only parking is valet, which took a long time.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, Salinas

Liked: Cleanliness, property conditions & facilities
Close to the Rock N Roll runs.
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay and look forward to another great visit.
Stayed 1 night in Sep 2024

8/10 Good

Tatiana, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean. While I very much like contemporary designs, I found this hotel's old-style decor charming. The shower had good water pressure, was easy to regulate the temperature, no leaks (something I had issues with at other places) Check-in and check-out were quick and smooth. I enjoyed the restaurant—the breakfast omelettes were nice, the atmosphere was pleasant, and it wasn't crowded. **Reasons for giving 4 stars instead of 5:** - Sounds from neighboring rooms were way too clear. - I requested assistance with the in-room coffee maker, which was not working, but no one came.
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
Beautiful building
Check in staff were abrupt. Building is beautiful, location was wonderful for our trip. Room was small but had everything we needed. Bed was wonderful. AC didn’t cool the room down.
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Stayed 1 night in Oct 2024

8/10 Good

Clifferd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the downtown plaza
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Traveled with partner
Room was updated nicely, including the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great
Stayed 2 nights in Sep 2024

8/10 Good

Gera

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic buildings with excellent service
Stayed 2 nights in Sep 2024

2/10 Terrible

Phillip

Stayed 2 nights in Jul 2024