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The Westin San Jose

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Jose

Bar (on property)
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
View from property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
302 South Market Street, San Jose, CA, 95113
  • San Jose Convention Center
    1 min walk
  • San Jose Civic Auditorium
    2 min walk
  • Plaza de Cesar Chavez
    3 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    7 min drive

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 253 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 400.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

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Suite, 1 King Bed with Sofa bed

  • 298.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Penthouse, 1 King Bed with Sofa bed

  • 298.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed

  • 298.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 298.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed

  • 220.00 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Four Points by Sheraton San Jose Downtown

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very Good, (1002)
The price is $151
per night
includes taxes & fees
Jan 1 - Jan 2
Four Points by Sheraton San Jose Downtown

About this property

The Westin San Jose

4-star hotel in Downtown San Jose
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space. Change of towels is available on request.
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8849 square feet (822 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Westin San Jose is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1003 reviews" "
Rating 8 - Good. 203 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Carleisha, Patterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet, Downtown and Near multiple restaurants. Easy public transportation
Stayed 2 nights in Sep 2024

8/10 Good

Eloy

Traveled with partner
Liked: Cleanliness
Really small rooms. Elevators as well. Front desk staff were not the most welcoming. Bed was not comfortable as I would sink in. Overall enjoyed my night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Osayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, only thing I didn’t like was the placement for the valet parking
Stayed 1 night in Sep 2024

6/10 Okay

Zhengan

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so charming and absolutely gorgeous (and possibly haunted?). It was right across the street from the convention center, close to bus stops, the front desk was lovely, and they cleaned our room every day.
Stayed 5 nights in Sep 2024

2/10 Terrible

Li

Stayed 2 nights in Jul 2024

10/10 Excellent

Devon, New York

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay only, everything was good
Stayed 1 night in Aug 2024

8/10 Good

Cindy Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Aug 2024

10/10 Excellent

Ayame

Stayed 1 night in Sep 2024

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, bathroom was spotless, the shower was great, and the Italian restaurant was good, which is all you really need for a good stay. But… I just didn’t like the decor, which was in-keeping with the Hotel’s 100 year history (dark woods and beiges). Some will find that charming and ‘rustic’ and so love it, but I prefer much more modern decor. Give a room from an Ikea catalogue any day!! ;-)
Stayed 5 nights in Aug 2024

2/10 Terrible

aaliyah

Stayed 1 night in Aug 2024

10/10 Excellent

veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice will definitely be back
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy Janet

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Margarett D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty when arriving to room. The air conditioning did not work well at all. They said they would accommodate, but never did. You also have to pay for parking. Hotel needs major updates and at this time they’re relying on the name to draw people in. System errors as well. The only good thing is the the staff were respectful when speaking to them but like i said never accommodated as they said they would.
Stayed 2 nights in Jun 2024

6/10 Okay

Marc, Woodland Hills

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What you notice first is an absolutely gorgeous lobby. Hard to believe they didn't build a bar in the main lobby area, but the space is pure magic. Il Fornaio (their only restaurant) has become an unfortunate victim of massive franchising, thus not a great restaurant, but good to have in a pinch. Where they struggle is the room size and the noise fact. I don't think I've stayed in a room and bathroom that small since I visited Europe. The rooms are bordering on claustrophobic, and the bathroom more so. Walls are relatively thin and the noise from above and the sides can be distracting if you're looking for a good night sleep. It's a well situated hotel however, and you'll find most of what you need around it.
Stayed 1 night in Aug 2024

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room that it was clean and it was pretty quiet. We got there around two in the morning and we went straight to sleep. No noise. No nothing until I woke up.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave stars
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San jose layover
Great location and lots to do in the downtown area. Very friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Easy walk to dining, entertainment, and much more!
Stayed 1 night in Aug 2024

8/10 Good

Asha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The front desk people were rude the entire stay. There was no liner in the trash can, the toilet was hard to flush, and the coffee machine was broken in the room. We were walking back to the hotel and a valet was driving CRAZY and almost hit us in the crosswalk. Check out is at 12:00 and I requested the late check out. Front desk stated, “the best we can do is12:30 for you.” The restaurant was super good. The menu was hard to read because the bold menu items were in Italian and the English explanation was tiny. The service was also a little slow. But drinks and food were on point. Parking for the valet was also confusing, it’s literally parking on a corner of the street. Valet was $51/night plus tax
Stayed 1 night in Aug 2024