A business center, a 24-hour front desk, and ATM/banking services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Pavilion Inn offers 61 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).
Wireless Internet access is complimentary. A business center is on site. Complimentary self parking is available on site.
Pavilion Inn is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
ATM
Luggage storage
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
1 building
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 150 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Days Inn Motel San Jose Airport
Pavillion Inn San Jose
Days Inn San Jose
San Jose Days Inn
Days Inn San Jose Airport Motel
Pavilion Inn San Jose
Pavilion San Jose
Pavilion Inn Hotel
Pavilion Inn San Jose
Pavilion Inn Hotel San Jose
Pavilion Inn Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There was a " will return at ___ time" notice on the front door and it was locked. Luckily I came upon reopening but I don't think I've ever been to a hotel that does this, which is worrisome since people can be arriving at any time. Room was fine in terms of cleanliness. Shower didn't get that hot, it was barely hot enough to not feel cold. Heater was funky and kinda worked but didn't at the same time. Pretty important when it's cold and there's minimal covers on the bed. Overall, left a bad taste in my mouth. That was enough to realize I definitely don't need to come back.
The room itself was clean and comfortable - I got a 2 bed room. It was advertised as queen beds but they were full beds.
It took me 30 minutes to check in because the staff wasn't very aware of what do to. She said I was lucky I got there when I did because she was about to go on break. She said she had worked there for years but there was an issue because she had never had to check-in someone with a service dog. Also she complained that I booked an accessible room and if and handicapped person needed a room, it wouldn't be available. But rooms are pre-booked so how would that even be a problem? Not comimg back just to never have to deal with that person again. Unprofessional and incompetent.
When I arrived to the hotel at 8 pm, the front door to the hotel was locked with a chain and there was a sign saying they would be back in a half hour. After hours of traveling after expecting the 24/7 front desk service, this was really upsetting. In the morning, I tried to stop in at 7 am to get the wifi password and the lock was there again!! The sign said they would be back at 6 am, so it had been locked for a long time. The room itself was reasonably nice and clean, but being locked out of the front desk service twice made me never want to stay there again.
LINDSAY
Stayed 1 night in Sep 2022
2/10 Terrible
Silvia
Traveled with family
Aug 26, 2022
Disliked: Staff & service
I didn’t stay. The staff was rude, offensive, mocking. When I arrived I saw someone entering a red suv, didn’t say anything to me even watching me take my bags out the car. I get to door and locked with sign to return. I text chat expedia. Expedia calls the hotel and the woman leaves the suv to answer the phone. She unlocks door and has a super long face so I said expedia texted me they called was that them on the phone? She gave me attitude, I said I texted them as I’ve never showed up to a locked hotel and wasn’t sure what to do. She spoke to me like a rude angry mom would talk to a kid and said I’m all alone here. I just couldn’t stay where there’s only 1 female employee the whole night and she was so rude. I said I can’t stay here with your attitude and she said you’ve already been charged and can’t get your money back and laughed.
It a not a nice location , the first room they gave us was on the back side that backup to the freeway , there was a not so nice smell like a dead animal coming from the bushes .. requested a new room . Second room was ok , but there was a group of guys sitting in a truck smoking pot in the parking lot .. charged to much $$ for what you got . Will not stay again … The girl at the desk was very sweet and gave us a new room supposably the last one she had but yet the parking lot never looked as if the hotel was full ..