4-star San Rafael hotel walkable to Multiplaza Mall Escazu
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hyatt Centric San José Escazú offers 161 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch Smart televisions come with premium cable channels.
Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 8 meeting rooms are available. This San Rafael hotel also offers a fitness center, a terrace, and concierge services. Complimentary self parking is available on site, along with a car charging station.
Hyatt Centric San José Escazú has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hyatt Centric San José Escazú has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15,000 per person
A bar/lounge
A restaurant
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Guest services
Concierge services
Housekeeping (daily)
Business services
8 meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Outdoor shower
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch smart TV with premium cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 49 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 15000 per person
Pet deposit: USD 50 per stay
Pet fee: USD 30 per pet (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hyatt Centric San Jose Escazu
Hyatt Centric San José Escazú Hotel
Hyatt Centric San José Escazú San Rafael
Hyatt Centric San José Escazú Hotel San Rafael
Hyatt Centric San José Escazú Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a good stay - particularly appreciated the help Winston gave us (Winston - if you read this, we are the couple you helped many times, including a move to another room when AC wasn’t working properly on December 19).
The renewal of this property is phenomenal. Details all over really make it a special one. Check in and check out were speedy which is highly appreciated.
Breakfast buffet variety was mediocre, though. It seems there are items that can be custom ordered from the kitchen but no one offered and it is not time-efficient. Easier to just have them out for people to self-serve
I loved everything about this hotel. Customer service was top notch: the front desk staff, the concierge and restaurant service were all exceptional. The cleanliness of the room is noteworthy. This will be my hotel of choice whenever I am in Costa Rica.
Brand new hotel that is super clean and comfortable. Nice hot shower and cool AC! Finding the correct parking garage was a bit tricky (there's active construction in the area my spanish is really basic, and traffic in the area is very busy) but once I found it, felt good about everything. There were several restaurants (on-site and immediately adjacent)that looked great too but I didn't have a chance to check them out).
This property is newly remodeled and beautifully done. We stayed on my birthday night because we got stuck in San Jose longer than expected, and it happened to be on their grand opening celebration. It was nice to think they did such a big party for my birthday! LOL. The staff was super attentive and helpful. The rooms are beautiful and the location is super convenient with many walkable, restaurants and stores nearby. I highly recommend this hotel!
Expedia listed it as a three star hotel, but I can tell you I stayed at four star hotels in San Jose recently and this hotel out performed in service, cleanliness, updated amenities and in every other category!
Tuve demasiados problemas. Dos de mis 3 cuartos nunca aparecieron reservados por expedía. La estrella era 3 pm estuve ahí antes y me resolvieron hasta 4:40 pm! Los dos cuartos que no aparecían eran de 2 camas, para resolver porque ya no tenían me dieron 3 de una cama. Dos conectados eso estuvo bien. El tercero ya cuando íbamos a meternos con las llaves que nos dieron no servía, bajé a recepción me la activaron de nuevo (617) y cuando entro había otra familia ahí!! Bajé a reclamar, no entienden el error pero se lo dieron a otra gente. Para resolver ahora me querían dar uno en piso 4. ( primero ya nos habían separado en 3 cuartos a padres e hijos pequeños y ahora nos querían separar en piso 4 y 6!!) después de reclamar me dan el 635 mejos pero es algo. Aparte de disculpas nada! Inaceptable para una cadena Hyatt de verdad pase molesta y estresada mi año nuevo