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Alajuela City Hotel & Guest House

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Alajuela City Hotel & Guest House

Front of property
Front of property
Lobby
Hallway
Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Central Park
    1 min walk
  • Alajuela Cathedral
    2 min walk
  • Central Market Alajuela
    4 min walk
  • San José (SJO-Juan Santamaría Intl.)
    8 min drive

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hotel Mango

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.5 out of 5, Wonderful, (1143)
The price is $123
per night
$138 total
includes taxes & fees
Dec 12 - Dec 13
Hotel Mango

About this property

Alajuela City Hotel & Guest House

Hotel in Agonía
This smoke-free hotel features a snack bar/deli, spa services, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Alajuela hotel also offers spa services, a terrace, and a vending machine.

Alajuela City Hotel & Guest House is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.91 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 374 reviews" "
Rating 8 - Good. 83 out of 374 reviews" "
Rating 6 - Okay. 18 out of 374 reviews" "
Rating 4 - Poor. 4 out of 374 reviews" "
Rating 2 - Terrible. 8 out of 374 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, very clean hotel! I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great little hotel in city center. Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

CARMEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff nos contó que es un hotel que tiene 183 años de historia, y la verdad que esta en super perfectas condiciones. Todo muy bien cuidado, aseado y ordenado. Nos han encantado las habitaciones por su espacio, limpieza, iluminación del baño. Camas comodas y con sabanas muy suaves. Además el staff estuvo muy atento a nuestra llegada, y a las peticiones que les fuimos haciendo. Nos sirvieron el desayuno pronto en la mañana porque saliamos al amanecer. Lo unico que no tuvimos sitio en el propio hotel para aparcar el coche y lo tuvimos que dejar en un parking privado girando la esquina que nos costo 6$ la noche.
Stayed 1 night in Aug 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff. I lost my wallet and they helped me track it down.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from central bus terminal. Friendly, helpful reception. Clean room. As far as I could tell there were 2 shared bathrooms. Hotel seemed to be full, but I never had any issue with bathroom availability during my 4 night stay. Central market was a 4-minute walk. Plenty of places to eat and shop nearby.
Stayed 3 nights in Jul 2024

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price you pay for what you get is not justified. $80 and no air conditioning is not worthy for me. They charge $2 for a water bottle. Also, it is very loud at night. You can hear everything they say in the lobby.
Stayed 1 night in Jul 2024

8/10 Good

LUCIANA

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a neat old peaceful place.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived a little early and the staff made me feel welcomed, they were able to accommodate my early arrival, and were very attentive
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Boise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Friendly and helpful staff. Room was great. We arrived on a Saturday evening, for the night, prior to a flight out the next day. This area of town was mostly closed for business. We figured it would be more inviting on a week day during business hours. It was not enjoyable to walk around and check things out like we were hoping. Excellent breakfast was included.
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Clean cozy rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Naeomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Charles, was very helpful and friendly which made our late night check in easy. The place is safe and clean so it’s perfect if you’re traveling alone with a small child. Book directly with the hotel to save even more money which I will do for my next stay. I enjoyed my Tico breakfast with the other guests in the lovely outdoor dining area. The staff (ladies in the kitchen& front desk) were great too!
Stayed 1 night in Jul 2024

10/10 Excellent

Anshu

Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Tidy rooms! Beautiful court yard!
Stayed 1 night in Jun 2024

10/10 Excellent

Rodney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice location right in the middle of the city of Alajuela. Not many tourists and no night life but tons of restaurants.
Stayed 1 night in Jun 2024

8/10 Good

Melida

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Ñ/a
Stayed 1 night in Jun 2024

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff was awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Nathan

Traveled with family
Nice stay
The stay was good. Had a bit of a hostel vibe to it. The staff was friendly and informative. It was great for a nights stay. Breakfast was decent the next morning as well. For a pre and post flight hotel it works great. Keep in mind there isn’t any A/C so the rooms can get quite hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Stayed 1 night in May 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacations!
Stayed 3 nights in May 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay. It was a bit of a shock the area around and getting too. I also thought there would be air conditioning but there wasn’t. The staff was amazing! They were so polite and very good at their jobs. The food was so good! Beds are firm. Over all a pretty good stay thanks
Stayed 1 night in May 2024