Hayes Mansion, San Jose - Curio Collection by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for Hayes Mansion, San Jose - Curio Collection by Hilton

Exterior
Breakfast, lunch, brunch served; garden views
Junior Suite, 1 King Bed with Sofa bed | Living area | Flat-screen TV
View from room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping

Explore the area

Map
200 Edenvale Ave, San Jose, CA, 95136
  • Kaiser Permanente San Jose Hospital
    ‪4 min drive‬
  • Santa Clara County Fairgrounds
    ‪7 min drive‬
  • San Jose McEnery Convention Center
    ‪11 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

7.6 out of 10
Good
(7 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (3x3 Shower, Mobility)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Balcony

  • 340 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hayes Mansion, San Jose - Curio Collection by Hilton

4-star hotel in South San Jose
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Hayes Mansion, San Jose - Curio Collection by Hilton offers 214 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hayes Mansion, San Jose - Curio Collection by Hilton provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 33002 square feet (3066 square meters) include a conference center. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Hayes Mansion, San Jose - Curio Collection by Hilton has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Palm & Ember - Overlooking the garden, this restaurant serves breakfast, brunch, and lunch. A children's menu is available.
Palm and Ember - Overlooking the garden, this bar serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 36.93 for adults and USD 36.93 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Palm & Ember
  • Palm and Ember

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (33,002 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay), plus a deposit of USD 75 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 36.93 for adults and USD 36.93 for children
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Mansion
Hayes Mansion Hotel San Jose
Hayes Mansion Hotel
Hayes Mansion San Jose
Hayes Mansion
Hayes Mansion, San Jose - Curio Collection by Hilton Hotel
Hayes Mansion, San Jose - Curio Collection by Hilton San Jose

Hayes Mansion, San Jose - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1009 reviews
Rating 8 - Good. 176 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 51 out of 1009 reviews
Rating 2 - Terrible. 58 out of 1009 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service

Overcharged - check your credit card statement

I booked my stay at Hayes Mansion via the hotels.com app. After reviewing my credit card charges, Hayes Mansion charged my credit card the full amount of my stay even though I already paid in full through the hotels.com app. I called the front desk twice and they agreed that I was incorrectly charged and to contact her manager and accounting department. I contacted the accounting department via email and left a message and still have not received a call or email back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in south San Jose!

Beautiful hotel, like an oasis!
Stayed 1 night in Mar 2025

10/10 Excellent

david

Stayed 1 night in Mar 2025

10/10 Excellent

Veronica Vargas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. We loved the decor and the space of the room and the hallways. It was very quiet. We would recommend this place to anyone coming to San Jose.
Stayed 1 night in Mar 2025

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Bethany

Disliked: Cleanliness, amenities, property conditions & facilities
I stood in line for 10 minutes to check in. Then the room I was assigned was on the first floor and the windows wouldn’t lock. The property is near a homeless encampment and I didn’t not feel safe on a first floor corner room without properly locking windows. I asked for another room but none were available. My safety is too important so I just left and stayed at a different hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Chareese

Stayed 1 night in Mar 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property (even in the rain!) and the staff are so welcoming and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis, Lake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Chareese

Stayed 1 night in Mar 2025

10/10 Excellent

Chareese

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2025

10/10 Excellent

Chareese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful!
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great renovetion. Rooms are terrific. Best option in southern SJ.
Stayed 3 nights in Feb 2025

10/10 Excellent

christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best option in southern SJ area. Property has done some terrific room updates. My family loved our 4 night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel. Beautiful grounds and rooms. Friendly staff— everything I’d expect from a curio collection hotel.
Stayed 1 night in Feb 2025

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that we didn’t have breakfast, getting a seat was very slow. Went offsite instead
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jamie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This hotel is over priced, does not include main necessities. Have to pay for water, no makeup wipes, also the lighting was very dim. The staff saw us struggling to get inside and ignored us.
Stayed 1 night in Feb 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming here since 2020! I just love the hotel! Everyone is so sweet and welcoming! Easy check in as well! Downside is you can’t access to more than Netflix and YouTube on the tv so that sucks. I’d recommend bringing a laptop for entertainment. The pool and jacuzzi is really nice! The menu at the restaurant changes every month so be aware of that! I loved their strawberry dulce de lece cake they served on VDay! So good! Must be a permanent dessert please!!
Stayed 3 nights in Feb 2025

4/10 Poor

Rebecca, Salinas

Traveled with group
Disliked: Amenities
Would never stay at this property ever again. Cold water in shower no heat had to call 3 times to get it fixed. Dirty Linen blood stain.
Stayed 1 night in Feb 2025

4/10 Poor

hieu

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Well the property itself is nice BUT expensive. This morning around 8am while I was in deep sleep there was a guy with a blower going back and forth right outside my window. Then I was the housekeeper trying to come in around 9am when check out time is noon.
Stayed 1 night in Feb 2025

6/10 Okay

Akiva

Stayed 4 nights in Feb 2025