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DoubleTree by Hilton San Jose

4.0 star property

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Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, sun loungers
Club Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
View from room
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Bar
  • Parking available
$146
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
2050 Gateway Pl, San Jose, CA, 95110
  • PayPal Park
    ‪4 min drive‬
  • SAP Center at San Jose
    ‪4 min drive‬
  • San Jose McEnery Convention Center
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min walk‬

Room options

View all photos for Suite, 1 King Bed, Balcony (Gateway)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Balcony (Gateway)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, Pool View

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony

Grand Suite, 1 King Bed, Balcony | Living area | 37-inch flat-screen TV with cable channels, TV, video-game console

Grand Suite, 1 King Bed, Balcony

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Tower (Metro Tower)

8.4 out of 10
Very good
(10 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Metro Tower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Tower (Metro Tower)

7.2 out of 10
Good
(5 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Bathroom shower

Room, 1 King Bed, Accessible (Roll-in Shower)

7.6 out of 10
Good
(5 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

7.2 out of 10
Good
(34 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds

7.0 out of 10
Good
(45 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Hyatt Place San Jose Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,428 reviews
Hyatt Place San Jose Airport

About this property

DoubleTree by Hilton San Jose

4-star hotel in Rosemary
This smoke-free hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton San Jose features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 48000 square feet (4459 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton San Jose is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • iPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 15 to 21 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
DoubleTree San Jose
Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 383 out of 1005 reviews
Rating 8 - Good. 185 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 134 out of 1005 reviews
Rating 2 - Terrible. 140 out of 1005 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dusty

Room was VERY dusty and the sheets were not soft at all. TV only worked part of the time.
Stayed 3 nights in May 2025

8/10 Good

Stephen R

Stayed 1 night in May 2025

8/10 Good

shumei

Liked: Cleanliness
Clean and standard
Stayed 1 night in May 2025

10/10 Excellent

Binyam

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking wasn’t free
Stayed 1 night in May 2025

10/10 Excellent

Lanita, Kapolei

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quick, friendly check in!
Stayed 1 night in May 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pay parking lot numerous unsafe potholes.
Stayed 1 night in May 2025

6/10 Okay

JANE

Stayed 4 nights in May 2025

10/10 Excellent

Natali Garcia

Stayed 1 night in May 2025

10/10 Excellent

Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Coleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Stayed 1 night in May 2025

10/10 Excellent

Vladimir K

Traveled with partner, Traveled with family
Liked: Amenities
Great staff! Stayed here a number of times and the check in had always been easy. The folks at the bar/restaurant are always gracious as well.
Stayed 1 night in May 2025

6/10 Okay

Marie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

No Good

The hotel needs a remodel for sure! Cleanliness was horrible! The group we went with found bed bugs. The pool outside was not well lit I actually slipped and fell into a palm tree. We normally go every year to this hotel and it seems to have gotten worse. I found a huge dead bug inside the public bathroom! We wouldn’t have stayed but we were at a convention. It’s unfortunate that service has gone down hill.
Stayed 1 night in May 2025

4/10 Poor

Caryn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly

The carpet was smelly and they used too much air freshener to try to cover it up. My chair in my room either had a burn stain or a poop stain, I couldn't tell. Never again.
Stayed 1 night in May 2025

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and old
Stayed 1 night in May 2025

2/10 Terrible

Janet

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!
Stayed 2 nights in May 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like being charged for parking. It added $30 to the cost of the room. The last time I stayed there it was free. Aside from that I like it quite a lot, but that alone will be enough to make me look elsewhere.
Stayed 1 night in May 2025

4/10 Poor

Christopher Rey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

It’s alright
Stayed 1 night in Apr 2025

6/10 Okay

Sorabh

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms were outdated and smelling bad.
Stayed 1 night in Apr 2025

4/10 Poor

Amritpal

Stayed 1 night in Apr 2025

2/10 Terrible

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Chose lication for airpirt parking; sold out so had to pay $30. for overnigjt to park at airport. Then key doesn't work; go down to desk and they then said turn handle up (not down) to work - a heads up would have been nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Don Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The transport was terrible, we missed our flight but were lucky enough to find a spirit airline associate to rebook our flight for free the following day. Our return flight was delayed but a good flight, then had to wait an hour and a half for the shuttle from the embassy suite hotel parking to pick us up. We were tired after a four hour delay then having to wait that long to get to our car was very disappointing to say the least. The driver blamed traffic. Traffic at 7:30-9:00pm isn’t that bad. Other hotel shuttles had come and gone. Some twice. Don’t know what the problem was but totally unacceptable.
Stayed 3 nights in Apr 2025

8/10 Good

Suzy

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a very good stay here. The hotel was quiet and clean. Considering how close we were to airport, we didn’t hear a thing in our room.
Stayed 1 night in Apr 2025