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City Express by Marriott San Jose Costa Rica

3.0 star property

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Photo gallery for City Express by Marriott San Jose Costa Rica

Room, 2 Double Beds, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board
Exterior
Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board
32-inch flat-screen TV with cable channels, TV
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    ‪1 min walk‬
  • Costa Rica Convention Center
    ‪13 min walk‬
  • Cariari Golf Course
    ‪3 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

City Express by Marriott San Jose Costa Rica

3-star hotel in Ciudad Cariari
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

City Express by Marriott San Jose Costa Rica is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 1005 reviews
Rating 8 - Good. 352 out of 1005 reviews
Rating 6 - Okay. 123 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naren

Stayed 6 nights in Sep 2024

10/10 Excellent

Karim

Stayed 1 night in Aug 2024

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for price
Stayed 2 nights in Sep 2024

10/10 Excellent

Leroy

Liked: Cleanliness, amenities
Amazing service and staff, Han was very hospitable and informative.
Stayed 1 night in Sep 2024

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent stay for just a night, right in the mix of things. Not too far from city center.
Stayed 1 night in Sep 2024

6/10 Okay

Elcy

Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2024

10/10 Excellent

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. The hotel is nothing special, but it is clean and has comfy beds. The breakfast is also solid.
Stayed 1 night in Aug 2024

10/10 Excellent

noriko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

CHOTHEAKADAVIL

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom lighting was extremely poor and I couldn’t shave and there was no exhaust in the bathroom and the mirrors get so clouded that I couldn’t see my own hand. Water from the faucet in the wash basin was so very weak that it took a long time to brush my teeth or even to wash my face. I complained about it to the front desk staff but was of no use. I stayed there for a whole week and I know now that it was a bad choice I made. This was my 3rd trip to Costa Rica and previous stays were in much smaller hotels but were ten times better in every sense of the word! The daily rates were much higher than comparable accommodations with much better service. Well I learned enough from this experience so that I may not make the same mistake again!
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Akash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Confesor

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana María

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities
Garden around are poorly maintained
Stayed 1 night in Jul 2024

6/10 Okay

Nidia

Stayed 1 night in Jun 2024

10/10 Excellent

Marla Garcia

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

Daniela

Liked: Amenities
Muy buen todo
Stayed 1 night in Jul 2024

6/10 Okay

Clifford

Stayed 1 night in Jul 2024

8/10 Good

Alvaro

Stayed 2 nights in Jun 2024

6/10 Okay

Surinder

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Decent property but old and asking maintenance. Rooms are small and missing basic amenities like a fridge. Only 2 full size hard and one half soft pillow, also bedsheets did not have the freshness feel to it. Staff was super friendly from the front desk to plumber we had to call for flush not working, they were prompt.
Stayed 1 night in Jun 2024

10/10 Excellent

GRACE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood and easy parking. Don't like: 6th floor, water pressure is very low and no small refrigerator.
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very small but clean and great ac , the exterior of the building is pretty bad , a most need paint job .
Stayed 1 night in Jun 2024

6/10 Okay

Andres

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bugs in bathroom and by window beds also dirty
Stayed 1 night in Jun 2024