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Casa Conde Hotel & Suites

3.5 star property

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Photo gallery for Casa Conde Hotel & Suites

Outdoor pool, sun loungers
Couples treatment rooms, body treatments, aromatherapy
1 bedroom, premium bedding, down comforters, minibar
Interior entrance
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

Map
South-west of Peace Park, Suroeste del Parque de la Paz, San José, San Jose, 74 - 1400
  • Central Park
    ‪4 min drive‬
  • National Museum of Costa Rica
    ‪4 min drive‬
  • Sabana Park
    ‪6 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar

Standard Suite, 2 Bedrooms

  • 581 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down comforters, minibar

Master Suite

  • 581 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Bedroom

Junior Double Room, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Junior Double Room, 1 Bedroom

  • 581 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Conde Hotel & Suites

3.5-star San José aparthotel, connected to a shopping center in San Sebastian
This smoke-free aparthotel features a full-service spa, an outdoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace, and a conference center are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area.
Casa Conde Hotel & Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This San José aparthotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the aparthotel include an outdoor pool, a 24-hour health club, and a sauna.

Children under 10 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

CIECSA has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Casa Conde Hotel & Suites features an outdoor pool and a 24-hour health club. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a casino shuttle. This Colonial aparthotel also offers a sauna, a rooftop terrace, and spa services. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Casa Conde Hotel & Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 27-inch TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • One pet total (up to 20 lbs per pet)
  • Fee: CRC 13,000 per pet per stay (maximum CRC 50,000 per stay)
  • Deposit: CRC 57,715 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In the city center
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 2 floors
  • 5 buildings
  • 52 units
  • Access via exterior corridors
  • Ballroom
  • Built in 2003
  • Colonial architecture
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CRC 13000 per pet, per stay (maximum CRC 50000 per stay), plus a deposit of CRC 57715 per stay
1 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 25000 per room (one way)
  • Pet deposit: CRC 57715 per stay
  • Pet fee: CRC 13000 per pet, per stay (maximum CRC 50000 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the swimming pool and health club with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Conde
Casa Conde Hotel
Casa Conde Hotel San Jose
Casa Conde San Jose
Hotel Casa Conde
Casa Conde Hotel Suites

Casa Conde Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 353 out of 841 reviews
Rating 8 - Good. 271 out of 841 reviews
Rating 6 - Okay. 131 out of 841 reviews
Rating 4 - Poor. 45 out of 841 reviews
Rating 2 - Terrible. 41 out of 841 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

donna

Traveled with family
Liked: Cleanliness, room comfort
Staff is wonderful, helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area is residential so it was very quiet at night. Beautiful hotel with very spacious an comfortable suites
Stayed 2 nights in Feb 2025

10/10 Excellent

megan

Liked: Cleanliness
Stayed 6 nights in Feb 2025

2/10 Terrible

Jovanny

Disliked: Cleanliness, amenities, property conditions & facilities
So bad
Stayed 5 nights in Feb 2025

2/10 Terrible

Robin A

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Tourist/buyer BEWARE You can do so much better than this hotel. "It ain't pretty it just looks that way." Plus much of the info on Expedia website in inaccurate. There's no mall or conference center attached to Casa Conde, and having been to the hotel, there's no way there ever was. Also, there's no shuttle bus of any kind, to and from the hotel: we also learned that the hard way. Their claim of cable tv in the rooms and down comforters on the beds, also totally false. While there was an "outdoor tub," it's by no means a "hot" tub. The hotel has no hot water in fact. They used a wide angle lens to take pics of the rooms: they are small and cramped. Just so depressing. These "positive" reviews must be either fake or from clients from 3rd world countries (forgive me.) Save your money and your good spirits, and book somewhere/ANYwhere else. * * * Turista / comprador CUIDADO Usted puede hacer mucho mejor que este hotel. "No es bonito, sólo lo parece". Además gran parte de la información en el sitio web de Expedia en inexacta. No hay centro comercial o centro de conferencias adjunto a Casa Conde, y habiendo estado en el hotel, no hay manera de que alguna vez hubo. Además, no hay servicio de autobús de ningún tipo, desde y hacia el hotel: también aprendimos que la manera difícil. Su afirmación de televisión por cable en las habitaciones y edredones de plumas en las camas, también totalmente falsa. Aunque había una "bañera al aire libre", no es en absoluto una bañera "caliente."
Stayed 14 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed for the jacuzzi in the room and hot tub outside, neither one had hot water so we didn’t get to use the amenities we stayed for! A nice place but they have some things to work on!
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO CARLOS

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ROBERTO CARLOS

Traveled with family
Liked: Cleanliness, room comfort
Excellent! People who works her is amazing! Everybody!. The place is perfect to rest and enjoy. Pool, sauna, jacuzzi Everything that you need! Best place ever!
Stayed 1 night in Dec 2024

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ethan, Nampa

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emilia

Liked: Cleanliness
Stayed 5 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Disliked: Cleanliness, property conditions & facilities
We had a large amount of money stolen from our room and the staff would not allow us to see the cameras or talk to the manager. We have to escalate it to the police.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness
Willstay there again. Great value.
Stayed 3 nights in Oct 2024

10/10 Excellent

Blaine

Liked: Cleanliness, property conditions & facilities
The housekeeper was outstanding along with the front desk and gatekeepers
Stayed 3 nights in Oct 2024

10/10 Excellent

Blaine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The house keeper was outstanding along with all the other workers
Stayed 11 nights in Oct 2024

6/10 Okay

Keia

Traveled with family
Disliked: Room comfort
My stay here was very short. We intended to stay for the week, but our minds changed after we arrived. The property is a bit dated. The rooms appeared clean. I could not sleep because you can hear the traffic outside and dogs barking through the night. The bathroom was very small and had mold in the grooves and ants. I made the staff aware. I was also told not to walk around at night because it was not safe. The staff were fine, but my family and I could not rest at ease so we checked out after only one night. I requested a refund for the nights that I didn’t stay, I’m still waiting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A very safe place with a friendly staff. Not the best location to walk around for sight seeing or food if you have never been to Costa Rica, but if you are looking for a easy stay within San Jose this is a great place to be.
Stayed 8 nights in Sep 2024

10/10 Excellent

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here several times. The room was great but the location this time was near the road and was noisy. The previous times the room wasn’t close to the road. The place is clean and the staff is friendly. Those are the most important things to me. Great price.
Stayed 7 nights in Aug 2024

6/10 Okay

Pradeep

Traveled with family
Disliked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nazilya

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Amenities, property conditions & facilities
It was nice. A bit expensive but decent. Outdoor areas were beautiful. Inside the apartment we found broken glass and dirty window sills. It was dated but very comfortable.
Stayed 2 nights in Aug 2024

6/10 Okay

Tai

Disliked: Cleanliness

Older rooms

Hotel is old and needs updating. Sinks were old. Safe did not work. No trash cans.
Stayed 1 night in Jul 2024