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Aparthotel

Casa Conde Hotel & Suites

3.5 star property

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Photo gallery for Casa Conde Hotel & Suites

Outdoor pool, sun loungers
Premium bedding, down comforters, minibar, in-room safe
Interior entrance
Couples treatment rooms, body treatments, aromatherapy
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Pet friendly
  • Air conditioning
  • Gym
$104
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
South-west of Peace Park, Suroeste del Parque de la Paz, San José, San Jose, 74 - 1400
  • Central Park
    ‪4 min drive‬
  • Sabana Park
    ‪6 min drive‬
  • National Stadium of Costa Rica
    ‪8 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, minibar, in-room safe

Master Suite

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 Bedroom

Junior Double Room, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Junior Double Room, 1 Bedroom

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Conde Hotel & Suites

3.5-star San José aparthotel, connected to a shopping center in San Sebastian
This smoke-free aparthotel features a full-service spa, an outdoor pool, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace, and a conference center are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a dining area and a sitting area.
Casa Conde Hotel & Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This San José aparthotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the aparthotel include an outdoor pool, a 24-hour health club, and a sauna.

Children under 10 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciecsa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Casa Conde Hotel & Suites features an outdoor pool and a 24-hour health club. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a casino shuttle. This Colonial aparthotel also offers a sauna, a rooftop terrace, and spa services. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Casa Conde Hotel & Suites is a smoke-free property.

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 27-inch TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • One pet total (up to 20 lbs per pet)
  • Fee: CRC 13,000 per pet per stay (maximum CRC 50,000 per stay)
  • Deposit: CRC 57,715 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In the city center
  • Near a train station

Things to do

  • 24-hour health club
  • Gym
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 2 floors
  • 5 buildings
  • 52 units
  • Access via exterior corridors
  • Ballroom
  • Built in 2003
  • Colonial architecture
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CRC 13000 per pet, per stay (maximum CRC 50000 per stay), plus a deposit of CRC 57715 per stay
1 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CRC 25000 per room (one way)
  • Pet deposit: CRC 57715 per stay
  • Pet fee: CRC 13000 per pet, per stay (maximum CRC 50000 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the swimming pool and health club with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Conde
Casa Conde Hotel
Casa Conde Hotel San Jose
Casa Conde San Jose
Hotel Casa Conde
Casa Conde Hotel Suites

Casa Conde Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 365 out of 861 reviews
Rating 8 - Good. 276 out of 861 reviews
Rating 6 - Okay. 134 out of 861 reviews
Rating 4 - Poor. 45 out of 861 reviews
Rating 2 - Terrible. 41 out of 861 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

key

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Was all good.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan, Commerce

Traveled with family
Liked: Amenities, property conditions & facilities
The property itself was beautiful with well-maintained landscaping and cultural murals. The staff were kind, easily approachable, and went above and beyond to accommodate. The rooms, while a bit dated, were highly- functional with the added benefit of a fully complete kitchen and stackable washer and dryer (which you have to supply the dish and laundry soap). The only downside was that the floors were quickly dirty and that the hot shower was rather lukewarm which I suspect is more cultural. Again, I would easily recommend this hotel and would readily return.
Stayed 6 nights in May 2025

10/10 Excellent

ANGELA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying there the staff were friendly, helpful with information, clean environment. I appreciate the fact that they can communicate in English because I only know the basic in Spanish.My suite was cleaned daily. Very nice
Stayed 6 nights in May 2025

6/10 Okay

Jeremy

Disliked: Amenities
Decent area. Older property. No restaurant or bar. Needs to be renovated.
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Business traveler
Disliked: Cleanliness
The place was very dated. Kitchen had no cooking equipment, shower was weak and did not get very warm
Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Stayed 6 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
I like it
Stayed 5 nights in Mar 2025

8/10 Good

Oatricia

Traveled with group
Liked: Cleanliness, property conditions & facilities
I loved it, need some updates. The hot tub don’t really get hot.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, helpful staff, we valued the safe and secure parking. Well worth the price
Stayed 1 night in Mar 2025

6/10 Okay

Barbara

Liked: Cleanliness

Wonderful staff, hotel outdated.

The staff is wonderful but the hotel is out dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is was a great experience. Very large and great for the price. Had a stove, refrigerator and washer/dryer. 2 separate bedrooms made our first night even more comfortable. Gated hotel for extra safety.
Stayed 1 night in Mar 2025

8/10 Good

Fredy, Paramo

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Good location, good cost/benefit
Stayed 1 night in Jan 2025

8/10 Good

Fredy, Paramo

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Convenient location, good enough cost/benefit.
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

donna

Traveled with family
Liked: Cleanliness, room comfort
Staff is wonderful, helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area is residential so it was very quiet at night. Beautiful hotel with very spacious an comfortable suites
Stayed 2 nights in Feb 2025

10/10 Excellent

megan

Liked: Cleanliness
Stayed 6 nights in Feb 2025

2/10 Terrible

Jovanny

Disliked: Cleanliness, amenities, property conditions & facilities
So bad
Stayed 5 nights in Feb 2025

2/10 Terrible

Robin A

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Tourist/buyer BEWARE You can do so much better than this hotel. "It ain't pretty it just looks that way." Plus much of the info on Expedia website in inaccurate. There's no mall or conference center attached to Casa Conde, and having been to the hotel, there's no way there ever was. Also, there's no shuttle bus of any kind, to and from the hotel: we also learned that the hard way. Their claim of cable tv in the rooms and down comforters on the beds, also totally false. While there was an "outdoor tub," it's by no means a "hot" tub. The hotel has no hot water in fact. They used a wide angle lens to take pics of the rooms: they are small and cramped. Just so depressing. These "positive" reviews must be either fake or from clients from 3rd world countries (forgive me.) Save your money and your good spirits, and book somewhere/ANYwhere else. * * * Turista / comprador CUIDADO Usted puede hacer mucho mejor que este hotel. "No es bonito, sólo lo parece". Además gran parte de la información en el sitio web de Expedia en inexacta. No hay centro comercial o centro de conferencias adjunto a Casa Conde, y habiendo estado en el hotel, no hay manera de que alguna vez hubo. Además, no hay servicio de autobús de ningún tipo, desde y hacia el hotel: también aprendimos que la manera difícil. Su afirmación de televisión por cable en las habitaciones y edredones de plumas en las camas, también totalmente falsa. Aunque había una "bañera al aire libre", no es en absoluto una bañera "caliente."
Stayed 14 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed for the jacuzzi in the room and hot tub outside, neither one had hot water so we didn’t get to use the amenities we stayed for! A nice place but they have some things to work on!
Stayed 1 night in Jan 2025

10/10 Excellent

ROBERTO CARLOS

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ROBERTO CARLOS

Traveled with family
Liked: Cleanliness, room comfort
Excellent! People who works her is amazing! Everybody!. The place is perfect to rest and enjoy. Pool, sauna, jacuzzi Everything that you need! Best place ever!
Stayed 1 night in Dec 2024

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024