Barceló San José

4.0 star property

Choose dates to view prices

Photo gallery for Barceló San José

Outdoor pool
Interior entrance
Meeting facility
Premium bedding, minibar, in-room safe, desk
Gift shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • Estadio Nacional
    ‪3 min drive‬
  • Sabana Park
    ‪3 min drive‬
  • National Stadium of Costa Rica
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪19 min drive‬

Room options

Premium Room (Superior Level)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

9.0 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Single Room (Premium Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 King Bed

Premium Suite (Level)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Double Room Single Use

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 1
  • 1 King Bed

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About this property

Barceló San José

4-star hotel in Uruca
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Barceló San José features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 17 meeting rooms. This business-friendly hotel also offers a children's pool, a fitness center, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló San José is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1038 out of 1592 reviews
Rating 8 - Good. 307 out of 1592 reviews
Rating 6 - Okay. 129 out of 1592 reviews
Rating 4 - Poor. 51 out of 1592 reviews
Rating 2 - Terrible. 67 out of 1592 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Jean, Panama

Liked: Cleanliness
Good place for bussines travel
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
Extremely Disappointing
Here’s your revised review that follows the guidelines: The worst experience I’ve had at a hotel. I prepaid a month in advance through a booking app, and when I arrived, I was told there were electrical issues on the floor I was assigned. The hotel had arranged a room for me at a different property, claiming it was just as nice and had comparable amenities. That was far from the truth. The alternate room was not equivalent in quality, and the experience felt like a significant downgrade. When I raised the issue, Barceló refused to offer any compensation, stating there was nothing they could do. I also spent an hour on customer service with the booking platform trying to resolve the issue, but received no meaningful support. After a full day of travel, I was left feeling frustrated and completely unsupported by both the hotel and the booking platform. tldr; poor customer service, very disappointing experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you plan to go the airport, several options for dinner. Good facilities and helpful staff.
Stayed 2 nights in Dec 2024

4/10 Poor

Sashin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival to this property I thought I would’ve had a very warm welcome especially that I was going to review this property on social media. Staff knew minimal English and gave me my room keycard without explaining where breakfast was, scanning keycard in elevator, lounge access or any amenities. Throughout my week my wifi kept logging out and I had to call them multiple time for a new voucher number. My keycard to get in my room had to be changed about 6 times because it wouldn’t work despite me keeping it separate from other cards or devices. Airport pick up lacked an extreme level of communication, they would say the shuttle is coming in 10 mins and it will show up 50 mins later, the drivers knew zero English. The room was very out dated despite being on the 6th floor. Only thing I enjoyed was the view from my room and their breakfast options. Would I stay here again? Probably not.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 5 nights in Nov 2024

6/10 Okay

Arnold

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Roxanne, Hope Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were amazing
Stayed 5 nights in Oct 2024

8/10 Good

Catherine Ubaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Facility has gorgeous pool with beautiful rainforest area. Lobby has ample space to sit. Variety of dining places too. Most staff are very friendly and courteous
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia, Maspeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, understaffed at reception and room service
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 6 nights in Nov 2024

6/10 Okay

Yufeng

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I would rate it at most a four star hotel. Staffs are unfriendly. Front desk took forever with checking in/out. Rooms are old and need refurbishing. Not a convenient location if you’re looking for food. There are 3 restaurants inside the hotel but they’re only open after 6pm. Nothing is close by its vicinity
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis, Corpus christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway!
Stayed 3 nights in Nov 2024

8/10 Good

Janel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good representation of local plants and nature. Nice facility.
Stayed 4 nights in Nov 2024

2/10 Terrible

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Daniel, West Valley City

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo, Cidra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent trip experience
Stayed 4 nights in Nov 2024

4/10 Poor

JUAN CARLOS, La Paz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They do not honor expedia vip perks. Unfriendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Yovany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel in San Jose
Stayed 1 night in Aug 2024

8/10 Good

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay. The staff was helpful, the room was comfortable and I appreciated the ride to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Roumiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a very good price!
Stayed 1 night in Nov 2024

10/10 Excellent

Marlin Kimberlen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Nov 2024