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Balmoral Suites

3.5 star property

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Photo gallery for Balmoral Suites

Suite Belford | In-room safe, individually decorated, individually furnished, desk
Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk
Vineyard
Suite Belford | In-room safe, individually decorated, individually furnished, desk
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Air conditioning
  • Pet friendly
  • Gym

Explore the area

Map
Central Ave, between 7th and 9th St, San José
  • Morazan Park
    ‪2 min walk‬
  • National Theater
    ‪3 min walk‬
  • Sabana Park
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Belford

Suite Belford | In-room safe, individually decorated, individually furnished, desk

Suite Belford

  • 797 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite 514

Suite 514 | In-room safe, individually decorated, individually furnished, desk

Suite 514

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk

Family Room, 2 Bedrooms

  • 969 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite Gales

Suite Gales | In-room safe, individually decorated, individually furnished, desk

Suite Gales

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Flat-screen TV

Balmoral Hotel San José CR, Historic District

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1000)
The price is $99
per night
$112 total
includes taxes & fees
May 14 - May 15
Balmoral Hotel San José CR, Historic District

About this property

Balmoral Suites

3.5-star hotel in Catedral
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 coffee shops/cafes, a conference center, and a business center. Change of towels is available on request.
Balmoral Suites offers 116 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 7 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in November 2020.

Balmoral Suites has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 11:00 AM.
EL PATIO DEL BALMORAL - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free secured valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Designated smoking areas
  • Renovated entire property - November 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Balmoral Premium Rooms Hotel San Jose
Balmoral Premium Rooms Hotel
Balmoral Premium Rooms San Jose
Balmoral Suites Hotel
Balmoral Premium Rooms
Balmoral Suites San José
Balmoral Suites Hotel San José

Balmoral Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Stayed 6 nights in Jan 2025

2/10 Terrible

Meenal

Stayed 1 night in Nov 2024

6/10 Okay

Raymond

Traveled with family
Rooomd are clean, but the breakfast sucked
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, we preferred this, better than the omelettes and the pancakes😋
All the greenery in the background love this so much
The view from one of our rooms, loved it
Lunch at the hotel, chicken white rice, shrimp she had the works
Stayed 6 nights in Jul 2024

10/10 Excellent

Bhoomika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2023

6/10 Okay

yana

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and Breakfast wonderful

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Stayed 1 night in Jan 2023

10/10 Excellent

Gargi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice.

4/10 Poor

James Brian

Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
Stayed 8 nights in Dec 2022

6/10 Okay

Anand

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The toilet had black spots under the rim. The coffee pot was not clean either
Stayed 1 night in Nov 2022

6/10 Okay

Kalyn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water
Stayed 1 night in May 2022

2/10 Terrible

Tracy

Stayed 1 night in Mar 2022

8/10 Good

steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
Stayed 2 nights in Mar 2022

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Stayed 1 night in Dec 2021

10/10 Excellent

Rondalynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to go.

Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site.
Stayed 3 nights in Dec 2021

2/10 Terrible

Roonak

Stayed 2 nights in Dec 2021

10/10 Excellent

Pena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
Stayed 2 nights in Oct 2019

10/10 Excellent

Humberto, Belize

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything..
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

2/10 Terrible

DAVID

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing experience

I have stayed here before but will not do so again 1. I had booked a 2 bedroom junior suite but got 2 bedrooms and one bathroom - I did not complain because my travel companion was unable to complete the trip. 2. Having left my credit card the hotell authorised US100 on my card. I tried to charge lunch($30 Approx) to my room I was to,d I had to pay in cash or credit card - attemptsto reverse this decision by contacting the front desk proved negative, though when I complained to the front desk I was told I could charge to my room. 3. Hotel have any number of tour brochures and at the front desk I booked an afternoon tour for the following day- after waiting 45 minutes the transport had not arrived - the front desk phoned the travel company who I was told said that they had no reservation, but if I wanted I could get a taxi to the departure point and they would knock $10 off the cost - I didn’t bother. 4. I had a 5.40AM departure flight and was told I needed to book a taxi at least 24 hours in advance - and this I did - the NEXT morning I was woken abruptly at 2.30 AM to be told my airport taxi was waiting for me - this was 24 hours before my flight There were other minor issues, but clearly at this hotel the left hand does not know what the right hand is doing-no one at the front desk was prepared to take responsibility and the stock answer was that it would have to be referred to his or her supervisor, who I suspect did not exist
Stayed 5 nights in Feb 2019