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AC Hotel San Jose Escazu

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for AC Hotel San Jose Escazu

Terrace/patio
Lobby lounge
Exterior
Property amenity
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
Avenida Escazu, Complex Prospero Fernandez Highway, San Rafael, 10203
  • Avenida Escazú Shopping Center
    1 min walk
  • L'Ile de France
    1 min walk
  • San Jose Sabana Station
    8 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    15 min drive

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 617 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

AC Hotel San Jose Escazu

3.5-star San Rafael hotel close to Multiplaza Mall Escazu
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning. Housekeeping is available on request.
AC Hotel San Jose Escazu offers 126 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 5 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

AC Hotel San Jose Escazu is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
AC Lounge - Onsite lobby lounge.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (46 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 22 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 12 years old)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC San Jose Escazu
AC Hotel San Jose Escazu Hotel
AC Hotel San Jose Escazu San Rafael
AC Hotel San Jose Escazu Hotel San Rafael

AC Hotel San Jose Escazu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 216 out of 305 reviews" "
Rating 8 - Good. 54 out of 305 reviews" "
Rating 6 - Okay. 17 out of 305 reviews" "
Rating 4 - Poor. 10 out of 305 reviews" "
Rating 2 - Terrible. 8 out of 305 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Fabiola Ugalde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marlene la del restaurante fue increible con nosotros, nos hizo sentir en casa. Un trato excepcional por parte de ella. El hotel muy lindo, atencion excelente.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Miguel, Tegucigalpa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo. tuve buena habitación con buena cama está vez
Stayed 1 night in Sep 2024

6/10 Okay

Jose Miguel, Tegucigalpa

Business traveler
Liked: Cleanliness, staff & service
Hola me dieron una habitación en el primer piso. Son las habitaciones 300's. La cama muy dura. Amanecí con dolor de espalda. Nunca me había pasado en este hotel. Siempre camas muy buenas.
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

LUIS F

Stayed 3 nights in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Flavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a excellent place (Avenida Escazu) with shopps and restaurantes around and walkable. Rooms are comfortable, clean and the staff very friendly and very helpful. I strong recommend this place to stay in San Jose !!!
Stayed 4 nights in Jul 2024

8/10 Good

Cecilia, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us!
Stayed 2 nights in May 2024

10/10 Excellent

Jelixsa, PONCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jul 2024

10/10 Excellent

Kristine Adams

Stayed 1 night in Jul 2024

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

4/10 Poor

carmeiris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sinus infection
Developed a serious sinus infection after staying here. I Ask that the room A/C filter be changed and was informed that they didn’t have any filters available. Breakfast Buffet is $25 per person and not very good. Some of the fruit was spoiled. Do yourself a favor and go to a local soda. Customer service and house keeping are great and the only positive marks at this hotel. The Sheraton down the road is far superior for the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, 24 hr room service would be great
Stayed 1 night in Jun 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Andrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malisimo hotel
Muy mal hotel
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed at this property a couple times. It feels like it lacks a little bit of warm energy. It’s definitely got all the amenities and for that we appreciate it.
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will like it
Stayed 2 nights in May 2024

10/10 Excellent

Maritza L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice hotel
Stayed 2 nights in May 2024

8/10 Good

TATEASHA, Seattle

Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight on your way to your next destination
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Estuve solo una noche pero la atención de los empleados fue excelente. Todo muy limpio y agradable Recuerdo la ayuda invaluable de Ricardo y Rebeca Gracias
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Escazu Hotel, high end but good value.
Very comfortable hotel, spacious and well appointed rooms and lobby. Great location, many high end shops close by. Fairly convenient to San Jose and the airport. Great display of vintage sports cars!
Stayed 1 night in Mar 2024

2/10 Terrible

Michal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paid thru Expedia. They asked for a credit card for incidentals. Gave them my Discover. Then later i went to the bar, tried to charge to the room, it was declined, but i used that same Discover to pay the bar bill. I asked the desk and they said, the card i gave for incidentals was only for room service. I checked out, they gave no receipt because i prepaid with Expedia. Then later that day, they charged $369 to that same Discover even thou i had already prepaid with Expedia. I drove back to the hotel and the man apoligized and blamed it on a colleague. Claimed he credited my card. Meanwhile that amount hold against my credit for 10 days
Stayed 1 night in Mar 2024