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Canopy by Hilton San Francisco SoMa

4.0 star property

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Photo gallery for Canopy by Hilton San Francisco SoMa

3 bars/lounges
Reception
Suite, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Free WiFi
  • Laundry

Explore the area

Map
250 4th Street, San Francisco, CA, 94103
  • San Francisco Museum of Modern Art
    ‪5 min walk‬
  • Oracle Park
    ‪17 min walk‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Fireplace (Landmark View)

Suite, 1 King Bed, Fireplace (Landmark View) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Fireplace (Landmark View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Landmark, Hearing, Roll In Shower)

  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Hearing Accessible, Landmark View)

  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 368 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Corner

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, City View, Corner

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, City View

  • 264 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | View from room

Suite, 1 Bedroom, City View

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Landmark View)

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

View from room

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

View from room

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 368 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Queen Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

  • 368 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Landmark View)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Studio Suite, 1 King Bed (Landmark View)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Studio Suite, 1 King Bed, City View

  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

LUMA Hotel San Francisco

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1928)
The price is $368
per night
includes taxes & fees
Apr 17 - Apr 18
LUMA Hotel San Francisco

About this property

Canopy by Hilton San Francisco SoMa

4-star hotel in Downtown San Francisco
A restaurant, 3 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Canopy by Hilton San Francisco SoMa offers 194 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. 3 meeting rooms are available. This San Francisco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Canopy by Hilton San Francisco SoMa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1 PM.
The Social - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Social Bar - This bar serves brunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Bean Bar - Onsite café. Open daily.
Shelby's Rooftop Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 1:00 PM for a fee: USD 12 to 45 for adults and USD 12 to 45 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bean Bar
  • Shelby's Rooftop Bar
  • The Social
  • The Social Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 to 45 for adults, and USD 12 to 45 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 125.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Virgin Hotels San Francisco Hotel
Virgin Hotels Hotel
Virgin Hotels
Virgin Hotels San Francisco
Canopy by Hilton San Francisco SoMa Hotel
Canopy by Hilton San Francisco SoMa San Francisco
Canopy by Hilton San Francisco SoMa Hotel San Francisco

Canopy by Hilton San Francisco SoMa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 798 reviews
Rating 8 - Good. 137 out of 798 reviews
Rating 6 - Okay. 53 out of 798 reviews
Rating 4 - Poor. 25 out of 798 reviews
Rating 2 - Terrible. 30 out of 798 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this property. Lots of great small details.
Stayed 2 nights in Dec 2024

10/10 Excellent

Galina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Madicella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing view, me and my husband were beyond happy overall with our whole stay!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and close to everything you will need.
Stayed 6 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Staff & service
Nye
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool SF Vibe
Loved the hotel and staff. So close to everything. Cool design inside.
Stayed 1 night in Dec 2024

10/10 Excellent

Lloyd, Santa rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place wonderful room and great location
Stayed 1 night in Dec 2024

6/10 Okay

Jhoie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff service/demeanor has declined
We we're greeted warmly by the valet upon arrival but the service declined as soon as i walked in the door. No greeting nor courtesy from the front desk. There was some confusion about the room. I booked a Land Mark view and I was given a room with no view. I took my concern to the desk. They gave me the room that I booked after a while, after being treated coldly. Food and service at Shelbly is wonderful as always.
Stayed 1 night in Dec 2024

8/10 Good

iyanna

Traveled with partner
Liked: Staff & service, property conditions & facilities
Area and room was nice, although dont like the hidden fees. We got valet and i would expect taxes to be included when you first pay, but i was charged the taxes at the end of my stay. Also expedia and the hotel need to be on better communicating terms, as i contacted the property to ask if we can use photo id to check in and were told yes, but when we went to check in the desk staff told us no, thankfully we were able ti change the name to be able to check in. Fairly clean, showers could use better scrubbing as well as the windows, but decent stay.
Stayed 2 nights in Dec 2024

8/10 Good

Leina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Aleka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in San Francisco for the first time and it definitely made it worth it being here
Stayed 1 night in Dec 2024

10/10 Excellent

Maria, Phoenix

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms with personality
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Stayed 1 night in Dec 2024

10/10 Excellent

Rayeonah

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time staying here
Stayed 1 night in Dec 2024

10/10 Excellent

brandon

Traveled with family
Liked: Amenities
Perfect everything, will suggest to others
Stayed 1 night in Dec 2024

10/10 Excellent

Farhad

Stayed 1 night in Dec 2024

10/10 Excellent

Salman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Really comfortable and clean room and good dinning option on the roof top with a great view. We really enjoyed our stay and I will book again in a future.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Unrivaled incompetence
Summary: Hotel front desk charged me $836 extra (the price of another guest's stay) and has refused to refund me despite me spending nearly 10 hours on this issue. I’d recommend to stay at this hotel if you like being incorrectly charged large amounts of money or if you like to deal with incompetent people. If you keep scrolling to other reviews, you will find many others have had similar experiences.
Stayed 3 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
One night and happy in safe higher end hotel at M.
Stayed 1 night in Dec 2024

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Get location. Easy access to all the tourist experiences!
Stayed 4 nights in Nov 2024