See all properties

The Westin St. Francis San Francisco on Union Square

4.5 star property

Choose dates to view prices

Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Exterior
Lobby
Exterior
Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
335 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪1 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪1 min walk‬
  • Warfield Theatre
    ‪8 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Living area | 37-inch LCD TV with cable channels, TV, Netflix

Suite, 1 Bedroom, View

  • 625 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, View

Executive Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom, View

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, City View

Exterior

Grand Room, 2 Double Beds, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, City View

Exterior

Grand Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, View, Tower

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Double Bed

Exterior

Grand Room, 1 Double Bed

  • 330 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed, View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed, No View

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View

Suite, 2 Bedrooms | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Bedrooms, View

  • 800 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom

  • 950 sq ft
  • City view
  • Sleeps 8
  • 1 Double Bed

View all photos for Luxury Room, 1 King Bed, Bay View

Luxury Room, 1 King Bed, Bay View | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed, Bay View

  • 1900 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, View

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom, View

  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, View

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 2 Bedrooms, View

  • 780 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Luxury Suite, 1 Bedroom

  • 200 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Signature Suite, 1 Bedroom, View

Signature Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Signature Suite, 1 Bedroom, View

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Beacon Grand, A Union Square Hotel

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1225)
The price is $254
per night
includes taxes & fees
Feb 27 - Feb 28
Beacon Grand, A Union Square Hotel

About this property

The Westin St. Francis San Francisco on Union Square

4.5-star hotel in Union Square
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Housekeeping is available on request.
The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 56000 square feet (5203 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

The Westin St. Francis San Francisco on Union Square is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Westin St. Francis San Francisco on Union Square has a restaurant on site.
Clock Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.
ENO Wine Bar - This wine bar serves dinner and light fare. Open daily.
Chateau Montelena Tasting - Onsite wine bar. Reservations are required. Open select days.
Room service is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (48 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults, and USD 25 to 44 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1815 out of 2822 reviews
Rating 8 - Good. 518 out of 2822 reviews
Rating 6 - Okay. 232 out of 2822 reviews
Rating 4 - Poor. 124 out of 2822 reviews
Rating 2 - Terrible. 133 out of 2822 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

mariah kristeena

Disliked: Amenities, property conditions & facilities
Beautiful property but no amenities as their staff was protesting outside the front doors.
Stayed 3 nights in Nov 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Beds were comfortable and my room was spacious. My only complaint is that there is a picket/strike going on in front of the hotel that we were not told about. You could not hear it inside the hotel but when you walked outside they bang on metal drums and buckets with big sticks and talk through loud speakers. It was very annoying when coming and going. Because of the strike the bars and restaurants are also closed. These are things we should have been notified about.
Stayed 4 nights in Nov 2024

2/10 Terrible

Michael Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
The service was horrible. The conditions were poor. It was cheap and I fell for it. Not a Westin experience at all.
Stayed 2 nights in Nov 2024

4/10 Poor

Brieanna

Stayed 4 nights in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, amenities
The hotel us beautiful, but the room was extremely small.
Stayed 2 nights in Nov 2024

8/10 Good

Sandy Lucy Flores, Downey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you enjoy history? If yes, then stay at this hotel. Is it old? Yes, it is. Is it well taken care of? Yes, it is. If you like modern, then stay somewhere else. FYI- they are having a strike right in front of main entrance. It is LOUD. (Give them what they want) Why sacrifice the name & your potential customers & reviews like mine for not making your hard working employees happy!
Stayed 2 nights in Nov 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
I love the St Francis. But its always super frustrating when hotels dont tell you they are under construction when you book. Our room was cleanish, old food was still left in our refrigerator, and it was more then just from the person right before us. The keys to our room quit working so went back down got new ones they didnt work either, went back down he called and said the battery was dead in the door. Security met us and said the keys werent properly made. Totally first world problems, but when youre booking a first rate hotel you expect a bit more. Also there was some kind of strike happening with the workers from the hotel out front. The location is great, and it was comfortable for the two night stay. Just a few lil hiccups and let downs fro mexpections from past stay experiences @ this hotel
Stayed 2 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kayla Madera, Toronto

Traveled with family
Liked: Staff & service
Great location as it was in union square, the staff was very helpful. It was just sad that there was a strike outside the hotel during our whole stay, I hope they get their needs met soon. When it comes to the room it was pretty tight, when we checked in we had to call front desk to get the towels changed coz there were make up stains in the towels, and then the shower’s glass door looks like it was not cleaned, full of gunk and watermark. The glass door actually doesnt stay shut, so we had to use a hair tie to keep it closed. There was a notepad but no pen. Very comfortable bed and pillows tho. They were very nice to send us microwave in our room coz my sister needed to heat up her food since she has dietary restrictions and cant just eat anywhere and anything. I really appreciated that. And the hotel feels safe once you're inside. Overall, front desk staff and concierge is amazing, I cant say the same for housekeeping. Room needs some updating/fixing. Overall this place itself is okay. You can definitely do better for less.
Stayed 4 nights in Oct 2024

8/10 Good

Sage, Missoula

Stayed 2 nights in Oct 2024

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to the city
The staff was very friendly. They made the best of the situation ~ an EXTREMELY LOUD group of striking hotel workers. The room we had was spacious and very comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Eddie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Totally understand the fact that they going true a dispute wet the workers for a new contract but the make no excuses for the cleaning of the rooms Oslo the staff was not friendly
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer L

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Victoria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful and has so much history. It’s been a part of San Francisco for over 100 years. It was such a wonderful stay! I would recommend this hotel to anyone. The staff was always right there to help and if there was a problem they fixed it immediately.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vernard A

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable.
Stayed 3 nights in Aug 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Lydia Greer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Weston st Francis is an iconic place to stay in San Francisco. It’s in the heart of the city and relatively close to everything you’d want to see. The only complaint I have is them not letting us know about the protestors outside of the hotel. But I will say they were peaceful protestors and they did move our room up some floors bc of the noise free of charge
Stayed 4 nights in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The only issues we had were, the people striking in front of the hotel and the fact that The Clock Bar was no longer open. I know they are redoing the bar but it was still a let down.
Stayed 1 night in Nov 2024

4/10 Poor

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not disclose their staff was on strike. Even when I checked in no one let us know. It wasn’t until we walked outside our hotel lobby we got yelled at due to us staying there. Unfortunately never going back.
Stayed 3 nights in Oct 2024

8/10 Good

Edgar, Santa maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was an employee strike during the time we stayed, but the front desk employee was kind enough to get us a room in a high floor on the backside of the building away from all the loud sound. Other than that - the staff & hotel overall were great! Amazing views, centrally located & tons to do around. Would gladly stay again
Stayed 3 nights in Nov 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is under construction and the work was on strike Uncomfortable place
Stayed 1 night in Nov 2024

6/10 Okay

Ahyoon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing, messy and confusing stay
Not so good. Laborers were on strike so they were very noisy on the street, drumming and marching. The bed sheet was too light, feeling cold and chilly in the room. Room carpet was not clean. There were a small rock that has not been cleaned and some rubber. I asked the other day to clean them up but they never did. Maybe just did the big things and easy things. My overall impression was very disappointing, messy and confusing stay. I would not likely to stay here again.
Stayed 3 nights in Oct 2024