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SureStay by Best Western San Francisco Marina District

2.5 star property

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
1940 Lombard St, San Francisco, CA, 94123
  • Ghirardelli Square
    ‪16 min walk‬
  • Lombard Street
    ‪17 min walk‬
  • Palace of Fine Arts
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay by Best Western San Francisco Marina District

Hotel in Marina District
Along with a microwave in a common area, this smoke-free hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay by Best Western San Francisco Marina District is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking within 0.1 miles from 7:00 AM to midnight
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 313 reviews
Rating 8 - Good. 105 out of 313 reviews
Rating 6 - Okay. 51 out of 313 reviews
Rating 4 - Poor. 30 out of 313 reviews
Rating 2 - Terrible. 13 out of 313 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Traveled with family
Liked: Staff & service, property conditions & facilities
We liked the location. Rooms decently clean. We didn’t like that there was not enough parking. Only few spots for free parking. Luckily found a parking on the street.
Stayed 1 night in Dec 2024

8/10 Good

Akhil

Stayed 3 nights in Jan 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager accomodated us early when our plans changed. Inside parking, small, but safe. Easy to drive in and out. Good breakfast. No elevator in an old building, but good hand rails on staircase.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness
Awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice it was clean considering the age of the hotel the only problem is the limited parking. The fact that all the rooms are on the second and third level and no elevator. I had to carry all the luggage up to the third level no elevator in the hotel. Pretty centralized. Everything with in walking distance.
Stayed 5 nights in Jan 2025

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, property conditions & facilities
They were hand towels and towels provided in the room. One of the hand towels had makeup all over it. As if it was not washed but folded and put back. When taking a shower the next morning the shower (waterspout) fell apart. there was a small window in the room with a cooler below it. There was dry rot very bad. The dry rot went from the outside to the inside of the room down to the floor. There was a severe soft spot in the floor. We avoided the far side of the bed during the entire stay.
Stayed 1 night in Dec 2024

10/10 Excellent

lea

Stayed 1 night in Jan 2025

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great if you you wanna be downtown. Room is pretty small. Sadly no cups, glasses or coffee maker in the room. Tv is really small and just standard TV stations with no options like Netflix etc.
Stayed 1 night in Jan 2025

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good front desk and service
Stayed 1 night in Jan 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Hazel May

Liked: Cleanliness, staff & service, property conditions & facilities
accessible
Stayed 2 nights in Jan 2025

10/10 Excellent

Eleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt rum, bra läge
Bra läge, rymligt utrymme och skön säng. Allt du behöver finns på rummet. Lyhört från gatan och loftgången utanför men har man öronproppar är det inget problem.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang for buck
great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

zara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and excellent
Stayed 1 night in Dec 2024

6/10 Okay

Maria Joji

Traveled with family
The property is old, and the open space outside the rooms gets wet when it rains. The water accumulates and can cause accidents, as it's slippery. The free breakfast is the same food every day, cereal, pancakes, and fruits, and sometimes no more food left. Anyway, the property served its purpose for sleeping and for basic necessities with no other amenities available.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tawnnia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jun

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Steven, Reedley

Traveled with group
Liked: Amenities
The only thing was that we had ants by the last day coming in from the ceiling other than that the starches great and the staff was very courteous
Stayed 3 nights in Dec 2024

8/10 Good

Navneet

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall the property is good for its convenience as it is close to major landmarks and value for money. Linen could be cleaner and stain free. Staff was super friendly and very helpful!
Stayed 2 nights in Dec 2024

2/10 Terrible

DANIEL

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The brreakfast was terrible . Only one waffle machine and you have to make a long line to make one waffle and that’s all the breakfast you will get. Employees were friendly but building is old and smells like humidity everywhere. Don’t go
Stayed 7 nights in Dec 2024

8/10 Good

Reyna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sandeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with accessible locations and reasonable price.
Stayed 5 nights in Dec 2024