Ratings based on 997 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
The hotel is very nice, I was upgraded to a suite. The property is a bit worn, but for the price a great deal. Close to good food and where I needed to be. San Francisco looks better than it has for years
Comment from Hotel Management
Mar 28, 2024 by Customer Service, Hotel Management
James, it's wonderful to learn that Hotel Spero met your expectations and provided value for your stay. We're glad the suite upgrade amplified your visit experience and our convenient location added to your satisfaction. Your feedback regarding our property's charm is duly noted, and we truly appreciate your supportive words for San Francisco. Thank you and we hope to welcome you back soon.
by A verified traveler from Laguna Niguel
Posted Mar 26, 2024 on Expedia
Good
Comment from Hotel Management
Mar 28, 2024 by Customer Service, Hotel Management
Tamerlan, thanks for sharing your feedback. We're glad to hear that you had a positive experience at Hotel Spero. Our team anticipates your return for another stellar stay in the future.
by A verified traveler
Posted Mar 25, 2024 on Expedia
I will come back
Comment from Hotel Management
Mar 27, 2024 by Customer Service, Hotel Management
Yasmin, it's a pleasure to hear that you enjoyed your stay at Hotel Spero. Your willingness to return is the highest compliment we could receive. Our team eagerly awaits your future visits. Safe travels until then.
by A verified traveler
Posted Mar 18, 2024 on Expedia
The interior design was super nice but modern at the same time. Everything was clean and smelled amazing! When we do eventually come back to sf I’ll book this place again.
Comment from Hotel Management
Mar 19, 2024 by Customer Service, Hotel Management
Isabel, we're thrilled that you appreciated Hotel Spero's fresh yet contemporary design. We're also glad to know that you enjoyed the cleanliness of our premises and lovely fragrances. We eagerly await your return and look forward to providing another memorable visit next time you're in San Francisco.
by A verified traveler
Posted Mar 14, 2024 on Expedia
.
Comment from Hotel Management
Mar 16, 2024 by Customer Service, Hotel Management
Javier, thank you for taking the time to leave a review. We're delighted you enjoyed your stay at Hotel Spero. We always strive to provide a pleasant experience, and your feedback shows we are succeeding. We hope you will return for another enjoyable stay!
by A verified traveler
Posted Mar 13, 2024 on Expedia
Beautiful decor and convenient location
Comment from Hotel Management
Mar 14, 2024 by Customer Service, Hotel Management
Javette, thank you for your wonderful comments! We're thrilled to know you found Hotel Spero's design appealing and location beneficial. We look forward to hosting your future stay with us.
by A verified traveler
Posted Mar 11, 2024 on Expedia
Exceptional customer service!
Comment from Hotel Management
Mar 12, 2024 by Customer Service, Hotel Management
Nakasha, it's wonderful to hear about your positive experience at Hotel Spero. We take great pride in our exceptional customer service and are delighted it made your stay memorable. We look forward to welcoming you back on your next trip.
by A verified traveler
Posted Mar 3, 2024 on Expedia
Booked hotel since it was close to the Chase Center. It was about a 1.2 mile walk. Hotel served the purpose. Friendly staff, comfortable bed, good location.
Comment from Hotel Management
Mar 5, 2024 by Customer Service, Hotel Management
Erika, it's wonderful to hear Hotel Spero was able to meet your needs with its convenient location and comfortable accommodations. We're pleased our team members made you feel welcome. Looking forward to welcoming you back in the future.
by A verified traveler
Posted Mar 2, 2024 on Expedia
Comment from Hotel Management
Mar 5, 2024 by Customer Service, Hotel Management
We appreciate you sharing your concerns with us, Alex.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
by A verified traveler from redlands
Posted Mar 2, 2024 on Expedia
Comment from Hotel Management
Mar 23, 2024 by Customer Service, Hotel Management
Tania, it's delightful to hear that you had a great experience at Hotel Spero. Your perfect rating is very much appreciated. We look forward to serving you again on your next visit. Safe travels!