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Hotel Riu Plaza Fisherman's Wharf

4.0 star property

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Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Lobby sitting area
Terrace/patio
Outdoor pool, a heated pool, pool umbrellas, sun loungers
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
2500 Mason St, San Francisco, CA, 94133
  • Pier 39
    ‪5 min walk‬
  • Lombard Street
    ‪8 min walk‬
  • Alcatraz Island
    ‪22 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room (Hotwire ROH)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room (Hotwire ROH)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(688 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.2 out of 10
Very good
(72 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Superior)

Deluxe Room, 2 Queen Beds (Superior) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds (Superior)

9.0 out of 10
Wonderful
(14 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(456 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, desk

Suite

8.4 out of 10
Very good
(14 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Caza Fisherman's Wharf

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (3664)
$268 nightly
The price is $268 total
includes taxes & fees
Hotel Caza Fisherman's Wharf

About this property

Hotel Riu Plaza Fisherman's Wharf

Hotel in Fisherman's Wharf
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Riu Plaza Fisherman's Wharf features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hotel Riu Plaza Fisherman's Wharf is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Northpoint Restaurant - Onsite bar. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Northpoint Restaurant

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Hotel Riu Plaza Fisherman's Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4158 out of 6596 reviews
Rating 8 - Good. 1537 out of 6596 reviews
Rating 6 - Okay. 535 out of 6596 reviews
Rating 4 - Poor. 196 out of 6596 reviews
Rating 2 - Terrible. 170 out of 6596 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Seyed

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee shop is a not enough for this hotel and this hotel needs a restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Kharyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Rooms were clean. Hotel looks new/updated. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia, Ventura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a very pleasant experience at the hotel. Its location is very convenient and the rooms were very clean and comfortable. I will definitely use it again.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Feliza

Stayed 1 night in Apr 2025

10/10 Excellent

Irene E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the hotel was great and very convenient for our needs.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really convenient to the touristy areas of San Francisco such as Alcatraz, Fisherman's Wharf, Ghirardelli Square, and the Exploratorium, either by walking or public transportation. Cable car can be picked up nearby as well. The rooms were nice though the bathroom was very small. We had kids traveling with us, so the heated pool was a big plus even with San Francisco's typical chilly weather. The breakfast was the best part. Every morning they served a buffet with every option you can imagine from eggs, bacon/sausage, pancakes, fresh fruit, cold cuts, pastries and beverages. The hotel, at times, felt a little touristy and crowded, with long lines at check out and breakfast time. It's very big with a lot of people. I didn't love the idea that parking wasn't guaranteed though we were able to secure a spot without a problem. That said, I would definitely stay again if wanting to explore this area again.
Stayed 3 nights in Apr 2025

6/10 Okay

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast line

The breakfast lines are very very long unless you want to wait in line for an hour don't count on eat breakfast at the hotel. Great coffee shop and cafe on site that we used for breakfast but at an additional coast.
Stayed 3 nights in Apr 2025

8/10 Good

Tanya

Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

4/10 Poor

Eli

Liked: Cleanliness
Disliked: Staff & service, amenities
Loud hotel. Definitely not four stars. Pool was not open. Staff was not very friendly. Fisherman’s Wharf is a convenient location, but not the greatest/safest feeling at night.
Stayed 1 night in Apr 2025

6/10 Okay

Eli

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Disappointing for a claimed four star hotel. Our room was very noisy - we could hear the TV from the room next store, footsteps from the room upstairs, noise from the street and bus depot outside, and worst of all our mini-fridge made obnoxious noises constantly. On top of that, the hotel was full of surprise upcharges — a $22/night charge for our kids to stay with us in the room, a resort fee of $41/nights, and $34/night parking even though Expedia covered $26/night. All of that increased the price by basically $200 for two nights unexpectedly, at a not very great hotel. Breakfast was great, but stay somewhere else and go to one of San Francisco’s many great local bakeries or brunch spots.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness
asd
Stayed 2 nights in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We like to visit San Fransisco a few times each year and this was our first time at RUI. We got lucky and had a quick, early check in. Staff was efficient. Our room was decent, clean, but not spotless. They missed some spots on the tile floor. It had a refrigerator and small coffee maker. The bathroom and vanity were separate making it easier for two people to get ready. The bed was uncomfortably hard. It is rare that I find hotel beds uncomfortable. I suspect it is because it is newer which is a positive, but both of us had trouble sleeping. The breakfast buffet, which everyone raves about, was above and beyond. They also have 3 areas with the same items which keeps things moving. However, there is a line to get seated (restaurant style). We were there during the week and I went at 8 just to get coffee, but left because the line was so long. Typically, if I get up before my husband, I have coffee and read and then bring coffee to the room for both of us before we eat. They do not allow items brought back to the room anyway. We went together at 9 and the line to get in was still long. This really is not a complaint, they handle it as efficiently as they can, there are just a lot of people. It just surprised me especially since it was mid-week. Overall, nice hotel in a good location.
Stayed 2 nights in Apr 2025

6/10 Okay

Kym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location with all the amenities needed

The location was ideal for access to the main attractions at Fisherman’s Wharf. The room was spacious, comfortable. The buffet breakfast was nice with lots of variety and well organised, pretty impressive. The downside was the AC was noisy and we could hear every other guest walking past and every door slamming around our room. I found it to be noisy and we kept waking with all the doors slamming and people talking in the walkway.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Liked: Property conditions & facilities
The room was nice and the front desk staff were very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The room was nice, but the bed needs a better mattress. I woke up with my back aching. Breakfast was fantastic.
Stayed 1 night in Apr 2025

6/10 Okay

Declan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived my reservation was not on the system. I was told to come back in 1 hour which left me stranded. I would suggest looking into this as it is quite inconvenient
Stayed 1 night in Apr 2025

10/10 Excellent

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

Mehrdad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, excellent Location! Of course that's why you pay extra to come to the Riu. It is within walking distance to many Muni transporatation option, and offer easy walking access to the Fisherman Wharf and the Alcatraz ferry tour. The parking fees for it are pretty expensive, and we kind of regretted parking there instead of the multiple cheaper options around the area. It is also not very luggage friendly, as they insisted on including stairs no matter which way out of the parking lot you picked.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024