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Park Pointe Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout drapes, iron/ironing board, bed sheets
Property grounds
Front of property
Lobby

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪1 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Travelodge by Wyndham San Francisco Airport North

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
2.9 out of 5, (2310)
The price is $75
per night
includes taxes & fees
May 15 - May 16
Travelodge by Wyndham San Francisco Airport North

About this property

Park Pointe Hotel

South San Francisco hotel with free self parking
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.

Park Pointe Hotel has designated areas for smoking.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 244 out of 1004 reviews
Rating 8 - Good. 144 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 152 out of 1004 reviews
Rating 2 - Terrible. 318 out of 1004 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mojtaba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

No hot water for shower, ripped carpet, door didn’t open or lock easily, heating didn’t work, everything sticky or rusty, could hear everything from next door rooms and the behind me … horrible experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Yonnatan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a scam
Stayed 1 night in Dec 2024

10/10 Excellent

ERMMA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The stairsway hide and behind the buillding in the back, it is very hard to find. and front stairway is under-construction not able to be utilized. it took me from 7:00pm check-in until 8:45pm to got into my room. that is, the off duty desk lady had me following her car to find my room. when she over-heard the 5th times i stopped to the front desk complaints that i couldn’t find the stairways to 2nd floor. It is dark, and scary for a single woman walking around for 1.45 hours walking around on the compound. extremely frustrated and scary experiences. and the male front dest agent is not helpful and friendly. i do needs to address a issue is to your benefits and booking if you treated cliental not paying the top dollars to book a 5 stars hotels. but treated your clients paying a discounted price as a 2nd class citizens and without any courtesy and consideration, that you wouldn’t have returned clienteles. to your selling rooms. Money is money, all the human to be treated equally not only the one has money. as yourself are at the same class as your own clients.
Stayed 1 night in Jan 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Jialin

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To whoever is gonna book the hotel: Please do not book, you will be regretted, 1. Dirty room 2. No privacy 3. NO HOT WATER, I tried all possible way, the water was not even lukewarm, had a technican came, he wasn't able to fix it stayed for 3 days, I didn't even have a shower, OMG! 4.The main entrance is alway closed 5. If your flight is before 7am, congrats, no one is at the reception They don't have night shift! 6.The advantage of the hotel is close to the airport, if you want to stay a few days and want to go the the downtown, please, find another hotel, you will spend another 60~80$ to call uber drivers, NOT CONVENIENT. 7. No refregirator, no microwave, no coffee maker, maybe I am thinking too much because the price is such low. DO NOT BOOK if you don't want to ruin your nights
Stayed 4 nights in Jan 2025

6/10 Okay

Dan

Business traveler
Liked: Cleanliness, staff & service, room comfort
up to date rooms,the tv is worthless No channels to speak of
Stayed 1 night in Jan 2025

2/10 Terrible

Jose Renato C

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Leo

Stayed 5 nights in Jan 2025

2/10 Terrible

Lara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked this hotel based on the photos I saw on the Internet. It looked like a nice lobby with beautiful rooms. My family checked in and said it was a horrible place, and they ended up not staying at the property
Stayed 1 night in Jan 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was nice. Our door was open when we arrived. But all was clear. The outside looks like they may be renovating pretty bad one stair case was block maybe do to an earthquake at some point.
Stayed 1 night in Jan 2025

8/10 Good

Brian

Stayed 7 nights in Sep 2024

6/10 Okay

Federico

Traveled with partner
Just beside a buffet
Stayed 2 nights in Dec 2024

10/10 Excellent

Ninive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Stayed 2 nights in Dec 2024

4/10 Poor

FRANCISCO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like me the staff and the building
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Dec 2024

8/10 Good

Miracle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I was checking in, the man at the front desk burped in my face and didn’t even bother to say excuse me or hide it, the room was filled with ants, they didn’t have extra sheets, and as I was walking to my room a “lady of the night” came out of a room and asked if I needed company. Aside from this and the whole property being filthy, I was charged $100 despite leaving the room in the condition I got it in. I’ve called them to get my money back but they don’t even answer their phone
Stayed 1 night in Dec 2024

4/10 Poor

Hyung Joon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk wasn’t too helpful in finding places to eat around the property, towels weren’t in the room, and overall felt not so clean.
Stayed 1 night in Dec 2024

6/10 Okay

Sergio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Artak

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Artak

Stayed 3 nights in Dec 2024

8/10 Good

Westy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good for an overnight to catch early flight

It was okay a little beat up and a little loud from the airport but felt safe. It's fine for what we used it for, had an early flight and wanted to be close to the airport. It was 5 minutes to ParkSFO where we parked our car so convenient. Would stay here again for another flight but wouldn't recommend if you are staying visiting the area.
Stayed 1 night in Dec 2024