Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Property grounds
Desk, blackout drapes, iron/ironing board, bed sheets
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Park Pointe Hotel

South San Francisco hotel with free self parking
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.

Park Pointe Hotel has designated areas for smoking.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 247 out of 1001 reviews
Rating 8 - Good. 141 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 149 out of 1001 reviews
Rating 2 - Terrible. 317 out of 1001 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Jesus

Stayed 7 nights in Mar 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Will

Disliked: Cleanliness, staff & service
Hotel , looking dirty . I need refunds
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Stayed 5 nights in Mar 2025

10/10 Excellent

Oleg

Stayed 1 night in Mar 2025

8/10 Good

glenmarie, COLMA

Traveled with partner
Liked: Staff & service
Pillows were so flat and uncomfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Maria Leonida

Front desk person with zero customer service skills. Area is shady, room had a foul smell, no microwave or refrigerator - online pictures are VERY deceiving. I did not feel safe at all but was too tired to drive elsewhere-especially after already paying the one-night fee. I do NOT recommend this place at all.
Stayed 1 night in Mar 2025

2/10 Terrible

Madeira

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Great location! Convenience to downtown SF and SFO. Also had a fun time exploring the nearby area. Bought some See's chocolates from the nearby See's chocolate factory. Only thing that upset me the most about Pointe Park hotel is there's no running hot water. I have to take a cold shower in the morning at 51 F degree cold temperature.
Stayed 1 night in Mar 2025

6/10 Okay

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Every was great and great value could be better with a microwave and mini fridge
Stayed 3 nights in Feb 2025

10/10 Excellent

Sophia

Stayed 3 nights in Mar 2025

10/10 Excellent

don

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Arma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus s

Stayed 1 night in Feb 2025

2/10 Terrible

Lee

Liked: Staff & service
Disliked: Room comfort

Photos looked great...BUT...No hot water..no heat

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service
I arrived at 11 pm and the hotel lobby was locked and did not allow check in
Stayed 1 night in Feb 2025

2/10 Terrible

pimkwan

Stayed 1 night in Feb 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC fan in the room was horribly noisy. The entire place felt like those motels you see on tv where drug deals go bad. Im pretty sure this place made it on an episode of COPS a few times. The cable wasn't in HD on the tv. The bed itself wasn't bad though and the staff was friendly. Im just hoping the staff won't purchase anything with the photocopy of my debit card they made upon check in.
Stayed 1 night in Feb 2025

4/10 Poor

Jaime

Traveled with partner
No got water all weekend..
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cold showers

Staff was friendly and did the best they could but even though we were told hot water we just had to run it for a while, it never warmed up enough to take a shower. Extremely frustrating, unfortunately not worth the $90 we paid for it
Stayed 1 night in Feb 2025

2/10 Terrible

Diana, Littleton

Dirty and cold water look like a homeless shelter
Stayed 1 night in Jan 2025

10/10 Excellent

Thea

Traveled with family
Liked: Cleanliness, staff & service
The hotel is so rundown outside but with the price, I can’t complain on the room.
Stayed 1 night in Jan 2025

4/10 Poor

Marvin

Traveled with family
Disliked: Staff & service, property conditions & facilities
No hot water. Ice machine does not work. Had to wait 20 minutes for help at front desk
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025