Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.
Park Pointe Hotel has designated areas for smoking.
King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.
Languages
English, Filipino, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Restaurants on site
King Sun
Conveniences
24-hour front desk
ATM
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff
Outdoors
Barbecue grill
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Hardwood flooring in room
Thin carpet in room
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
2 floors
Built in 1956
Designated smoking areas
Fireplace in lobby
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch TV with cable channels
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Desk chair
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Fitness facility
Outdoor pool
The following facilities are closed on Friday and Saturday:
Fitness facility
Outdoor pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco
Park Pointe Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Front desk person with zero customer service skills. Area is shady, room had a foul smell, no microwave or refrigerator - online pictures are VERY deceiving. I did not feel safe at all but was too tired to drive elsewhere-especially after already paying the one-night fee. I do NOT recommend this place at all.
Great location! Convenience to downtown SF and SFO. Also had a fun time exploring the nearby area. Bought some See's chocolates from the nearby See's chocolate factory. Only thing that upset me the most about Pointe Park hotel is there's no running hot water. I have to take a cold shower in the morning at 51 F degree cold temperature.
The HVAC fan in the room was horribly noisy. The entire place felt like those motels you see on tv where drug deals go bad. Im pretty sure this place made it on an episode of COPS a few times. The cable wasn't in HD on the tv. The bed itself wasn't bad though and the staff was friendly. Im just hoping the staff won't purchase anything with the photocopy of my debit card they made upon check in.
Staff was friendly and did the best they could but even though we were told hot water we just had to run it for a while, it never warmed up enough to take a shower. Extremely frustrating, unfortunately not worth the $90 we paid for it
Verified traveler
Stayed 1 night in Feb 2025
2/10 Terrible
Diana, Littleton
Feb 16, 2025
Dirty and cold water look like a homeless shelter
Diana
Stayed 1 night in Jan 2025
10/10 Excellent
Thea
Traveled with family
Feb 16, 2025
Liked: Cleanliness, staff & service
The hotel is so rundown outside but with the price, I can’t complain on the room.