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Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Property grounds
Desk, blackout drapes, iron/ironing board, bed sheets
Meeting facility
Lobby

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Travelodge by Wyndham San Francisco Airport North

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
2.9 out of 5, (2466)
$89 nightly
The price was $104
The price is $89 total
includes taxes & fees
Travelodge by Wyndham San Francisco Airport North

About this property

Park Pointe Hotel

South San Francisco hotel with free self parking
Along with a 24-hour front desk, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, ATM/banking services, and multilingual staff assistance are onsite. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Park Pointe Hotel features barbecue grills, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This South San Francisco hotel also offers a picnic area, a fireplace in the lobby, and an ATM. Complimentary uncovered self parking is available on site.

Park Pointe Hotel has designated areas for smoking.

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 248 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 148 out of 1000 reviews
Rating 2 - Terrible. 314 out of 1000 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 1 night in Apr 2025

2/10 Terrible

Elizabeth

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad Building

Never got to stay keys never worked no matter how much they changed them. No one ever answers the phone when trying to communicate the place is very rundown needs to be refurbished remodeled.
Stayed 1 night in Apr 2025

6/10 Okay

Aimee

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

kenyatte

Liked: Cleanliness, staff & service
Very nice and generous
Stayed 1 night in Apr 2025

10/10 Excellent

Jarnail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

I arrived at the Park Pointe hotel around 11:00 PM to find the front door locked and completely dark and empty lobby. A notice scotch-taped to the front door advised people to cal a 707-area code number for “more information.” When I called, I got a voicemail message.
Stayed 1 night in Apr 2025

2/10 Terrible

Tiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it

Had to get a last minute hotel due to travel issues booked this one right before midnight and got there after midnight only to find out that thw dpora to the lobby wrre locked it and they were closed until sunrise.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Worse place I’ve stayed

The photo they have on the website does not compare to the actual look of the place. It’s complete opposite. I was in complete shock that I forgot to take photos. We stayed for only 8 hours. The reservation was made by someone else and in less than 24 hrs of check in so we couldn’t cancel. The name of the hotel is on a banner, and that says a lot already.
Stayed 1 night in Apr 2025

6/10 Okay

Lorraine

Stayed 2 nights in Apr 2025

6/10 Okay

Juliansyah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property advertises a pool. There is no functioning pool.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brandon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place ever

This place was the worst. I was there with my son and we couldn't both leave the hotel at the same time or we would have been locked out of our room because there is never anyone at the front desk. Just a sighn with a number to call and nobody answered. Then, they kept my deposite for being 15 mins past check out. Oh and there was beer cans in the drawer so I got moved to a different room that had a ton of baby spiders in it that we didn't notice till we were trying to pack our things they were crawling all over the bed....it was discusting
Stayed 1 night in Apr 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Valera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jerson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet floor was completely covered in stains. I have never witnessed anything so disgusting, I immediately asked for a refund due to negligence on their behalf. Didn’t receive one and the front desk doesn’t answer.
Stayed 1 night in Apr 2025

10/10 Excellent

Desiree

Stayed 1 night in Apr 2025

2/10 Terrible

Derek

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad movie

Its like staying in a bad movie
Stayed 1 night in Apr 2025

6/10 Okay

Remy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Could use a wipe down but if you’re just looking for a clean bed to sleep in this will do the job
Stayed 3 nights in Apr 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund or Credit Back

i arrived at the lobby about 10:30pm to check in and no one was there and door was closed. There was a hand written paper that said they where going to be back by 11pm and no one showed up till 11:18pm. Once i got to the room the room was not clean, there was stains in the walls and the carpet was absolutely dirty. Since it was late i stayed and the next morning when i woke up to shower i turned the water to the hot position and it did not get hot at all. I was very disappointed on my stay at Park Pointe Hotel and would really appreciate if i could get a refund or even a credit.
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Matthat

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not provide a comfortable stay. There was no hot water, my bad, and my towels were all dirty; there was no one on staff to even check out of the hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water . Almost tepid water . No television . TV works . No channels available . Frequent nuisance events from unknown sources . Cigarettes , body order , etcetera . Maid pulled the shade down on my flowers I set in the window . I have looked forward to staying here and have never had these problems here before. The buffet has a new floor . This is the highest price I have ever paid here and the worst stay .
Stayed 2 nights in Mar 2025