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Chapter San Francisco

2.0 star property

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Exterior
Full-size fridge, microwave, toaster
Lounge
4-Bed Deluxe Cabin Mixed Room | 1 bedroom, blackout drapes, free WiFi, bed sheets
Single Bunk in 6-Bed Dorm (Mixed Room) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
1533 Franklin Street, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Male Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | 1 bedroom, blackout drapes, free WiFi, bed sheets

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Mixed Room)

1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Mixed Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Female Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Male Room)

1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Male Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 2-Bed Dorm Upper (Mixed)

Single Bunk in 2-Bed Dorm Upper (Mixed) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 2-Bed Dorm Upper (Mixed)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Mixed Room)

1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room | 1 bedroom, blackout drapes, free WiFi, bed sheets

3-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536 | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room) | 1 bedroom, blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Female Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room | 1 bedroom, blackout drapes, free WiFi, bed sheets

Shared Premium cabin mixed room

  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2 | 1 bedroom, blackout drapes, free WiFi, bed sheets

STANDARD FULL BED ADA - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | 1 bedroom, blackout drapes, free WiFi, bed sheets

Economy Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room | 1 bedroom, blackout drapes, free WiFi, bed sheets

4-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lounge

HI San Francisco Downtown Hostel

  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Microwave
4.5 out of 5, Wonderful, (325)
$104 nightly
The price is $104 total
includes taxes & fees
HI San Francisco Downtown Hostel

About this property

Chapter San Francisco

Hostel in Western Addition
This smoke-free hostel features a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include a refrigerator in a common area, concierge services, and laundry facilities. Change of towels is available on request.
Chapter San Francisco offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and hair dryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested.

The hostel offers a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. This Victorian hostel also offers multilingual staff, coffee/tea in a common area, and concierge services. A total renovation of this property was completed in January 2023.

Chapter San Francisco is a smoke-free property.

Pistachio Cafe - This café serves breakfast, brunch, and lunch.

Languages

Afrikaans, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2023
  • Smoking not allowed
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 0.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 812979298

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Chapter San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 285 reviews
Rating 8 - Good. 42 out of 285 reviews
Rating 6 - Okay. 8 out of 285 reviews
Rating 4 - Poor. 8 out of 285 reviews
Rating 2 - Terrible. 10 out of 285 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

José

Disliked: Staff & service, amenities, property conditions & facilities
Do not recommend it
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 3 nights in Apr 2025

10/10 Excellent

Orkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilets and shower facilities were clean. Pod style bed was comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! It took me a second to understand how it all worked but it was pretty straightforward to figure once i was at the door. Very clean and affordable for the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Janice

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to clean up and to lay your head!
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff available for most of the day
Stayed 3 nights in Apr 2025

10/10 Excellent

Rob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like all hostels, it had the lingering smell of feet. Sleeping pods in the room gives a nice sense of privacy and safety
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Safe place to stay in San Francisco and affordable. The entire hostel are clean and smells good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sunnie, Soledad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was calm and collect
Stayed 3 nights in Apr 2025

2/10 Terrible

Jorge, Seattle

Disliked: Staff & service
Worst experience ever couldn't check in properly on line , the person there refused to help me . Told me on line ,i tried for 20 minutes and finally left and had to pay for another hotel . Yes i lost my non-refundable stay at chapter hostel . They said sorry ,well sorry doesn't get my money back .
Stayed 1 night in Apr 2025

10/10 Excellent

David, Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place and Team makes it an awesome stay. Enjoy it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Dinh Phuc

Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value, great hostel

Amazing hostel, lovely staff and so many amenities (microwave, hob, kettle, toaster, etc). Really clean and modern, and close to lots of public transport. The sleep pods were really nice too. Absolute steal for the price!
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff friendly and helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice place to stay, good area
Stayed 28 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Zahra Fitriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that by sharing the public spaces such as restrooms and shower rooms would be a disaster but they keep those very very clean, especially the lounge area with the free flow tea and coffee and pretty complete kitchen utensils!
Stayed 4 nights in Mar 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, room comfort

Unpleasant

The check in link sent through the hotels.com app messaging took me to a site where I was prompted to pay before I could check in remotely. Remote check in required, it stated. I paid, thinking it was a deposit or mistake, and would be refunded or not processed. I then had to do a million rounds over WhatsApp (incredibly unprofessional) to prove I had paid twice and get the promise of the refund. I will update if the refund comes through. Then I arrived. No elevator. That’s fine. Dirty scuff on my bedsheets, not fine. Wasn’t dealt with until the next day. Sheets and blankets are poor quality polyester. Rooms do not have trash cans in them. Lounges are cramped and uncomfortable. Plates and cups are plastic. Coffee is instant packets. Loud music playing in hallways. Not a friendly vibe, either, no one smiles or says hi in halls.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alberto

Stayed 2 nights in Mar 2025

8/10 Good

Donghee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Yitian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

camilla

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

This was my first time in San Francisco, didn't know much about the area, but being in the center of it all I'd explore one side of the city and come back to relax in my pod. People were respectful of privacy, had recommendations of places to eat/tour, and we're very welcoming. In the morning, several bathrooms/showers to choose from and always clean and ready to use. I even lost my watch, but graciously found it at the front desk. The fridge and lounge are is comfortable to stay and relax as one plans their day. I'd fill up my bottle on the filtered water every chance I got as I'm always hydrating. The bed is firm, but once you settle in it's nice to sleep in. Bring a cozy blanket. The laundry room does a charge, but I'm willing to pay as you don't have to leave the area and can just wait till it's all done. Had an amazing time during my vacation and would highly recommend and come back to stay.
Stayed 7 nights in Feb 2025