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Palihotel San Francisco

3.5 star property

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Photo gallery for Palihotel San Francisco

Suite, Multiple Beds (The Two Bedroom) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Room, 1 Queen Bed, Accessible | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby sitting area
Flat-screen TV
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Air conditioning

Explore the area

Map
417 Stockton St, San Francisco, CA, 94108
  • Moscone Convention Center
    ‪11 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (The Queen)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed (The Queen)

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 Queen Bed, Accessible

  • 318 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (The King Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed (The King Suite)

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (The King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed (The King)

  • 176 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (The King Suite ADA)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible (The King Suite ADA)

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (The Two Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, Multiple Beds (The Two Bedroom)

  • 401 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Handlery Union Square Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (2455)
$168 nightly
The price is $168 total
includes taxes & fees
Handlery Union Square Hotel

About this property

Palihotel San Francisco

3.5-star hotel in Union Square
This smoke-free hotel features self parking, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2019.

Palihotel San Francisco is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 45 per night; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Raised toilet seat (17 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1907
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 109 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Palihotel San Francisco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 273 out of 511 reviews
Rating 8 - Good. 120 out of 511 reviews
Rating 6 - Okay. 51 out of 511 reviews
Rating 4 - Poor. 39 out of 511 reviews
Rating 2 - Terrible. 28 out of 511 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé. accueil très sympa. Chambre très correcte pour le prix. Nous avons testé le bar, restaurant et nous le recommandons fortement
Stayed 1 night in Mar 2025

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel for our check-in and they advised us that they didn’t have our room available, but they would downgrade us at this point. It was almost midnight. We were exhausted and we didn’t want the tiny downgrade room. The man at the front desk was awful and clueless. He did get his manager on the phone. She was trying to be more helpful, but I guess the man at the front desk gave away our room to someone else.. we left not sure where to go wasted money on parking, let alone now we ass in a really sketch area in SF. They are supposed to be refunding us so we are still currently waiting for that
Stayed 1 night in Mar 2025

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were great. Only negative was the elevator being down at the time.
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alyssa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good enough. Location isn't bad, close to Chinatown, North Beach and Union Square. Very nicely decorated. Not a good option if you need to work remotely, as the wi-fi did not work the whole time I was there and the only other spot to sit aside from the bed is a tiny table and chairs. The elevator was very old and I was nervous using it but it seemed to hold up fine. Some issues with toilet plumbing and being able to flush, but shower water was hot and good pressure. Sink is very small. They had free water fill up in the lobby but noticed it was removed later into the night. Provided good assortment of snacks and drinks in the room for an extra charge, but not a lot of other free options. Be mindful if you need to use the restroom before check in, the lobby bathroom is through the back employee kitchen which seemed sketchy at first. VERY LOUD. You can hear everyone in the hallways and late night construction in the city. They provide ear plugs which was my saving grace. Overall, good for a cheaper solo travel option
Stayed 4 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Nice staff, wonderful location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having parking was very convenient! Parking is across the hotel and there is a fee. Staff was so friendly!! Very cute hotel. Very happy with our stay!
Stayed 1 night in Jan 2025

4/10 Poor

Mariana

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
They forget to clean the room, elevator did not work,the pictures looks much better than real life!
Stayed 7 nights in Feb 2025

10/10 Excellent

Julia, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor and beautiful rooms! They’ve done a really nice job with making the property feel special and cute. I would stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and the hotel itself was gorgeous. I stayed for a quick weekend and It was close to a lot of beautiful sightseeing areas and Chinatown which had a large variety of art and food! Would definitely recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Oliver

European Vibe, Not Memorable

Palihotel has a cool European vibe, and the location is great—just around the corner from Union Square, making it convenient for exploring downtown. The rooms had a nice aesthetic, but the showers felt a bit dated and worn. Unfortunately, the service didn’t match the stylish atmosphere. While the staff was friendly, they seemed out of touch with true customer service. The elevator was broken during our stay, meaning we had to walk up and down five flights of stairs. While that wasn’t a huge issue in itself, the hotel never offered any sort of accommodation for the inconvenience. Instead, we were repeatedly told it would be fixed “tomorrow,” but it felt like an ongoing issue. Overall, it wasn’t a terrible stay, but it didn’t stand out either. With so many other hotels to choose from in the area, I’d probably try somewhere else next time.
Stayed 1 night in Feb 2025

2/10 Terrible

Suren

Disliked: Amenities
the air conditioner didn't work, I tried to sleep in a cold room, it was impossible, we changed the room but there was the same problem, the elevator didn't work and I had to go up the stairs to the 4th floor, I don't recommend this hotel, they are obviously unprofitable.
Stayed 1 night in Feb 2025

2/10 Terrible

Neika

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator broken. My group was on floors 3-8! Payment system down Rooms were dark and dated This was a horrible experience all around
Stayed 1 night in Feb 2025

6/10 Okay

Mira

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
For a quick stay in San Francisco this was fine. Comfortable bed, meticulously clean, excellent front desk person. Convenient location. Disappointed there was no coffee on site. Limited amenities. It's like an old European hotel.
Stayed 1 night in Feb 2025

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Stayed 4 nights in Jan 2025

8/10 Good

Soek

Traveled with family
Liked: Property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Beautiful
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Business traveler
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in great very nice and efficient staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Erik

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

CAI BAO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

We’ve stayed at many hotels, and this is the first time we’ve encountered a situation where guests have to register online just to request housekeeping services. This is extremely unreasonable and inconvenient for travelers. The entire place has a strange smell lingering in the air. When storing your luggage, you have to attach the luggage tag yourself.
Stayed 2 nights in Jan 2025