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Kimpton Hotel Enso by IHG

4.0 star property
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Photo gallery for Kimpton Hotel Enso by IHG

Room, 1 King Bed, Corner (Spa) | View from room
Exterior
Room, 2 Queen Beds, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
$232
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1800 Sutter St, San Francisco, CA, 94115
  • Kaiser Permanente Medical Center
    ‪11 min walk‬
  • Golden Gate Park
    ‪4 min drive‬
  • Golden Gate Bridge
    ‪7 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

Courtyard view

Room, 1 King Bed, Accessible Bathtub, Patio (Mobility)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible Bathtub, Corner (Mobility)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Corner

Room, 1 King Bed, Balcony, Corner | View from room

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Spa)

Room, 1 King Bed, Corner (Spa) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Corner (Spa)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room (Essential)

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kimpton Hotel Enso by IHG

4-star hotel in Western Addition
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. A manager's reception is free. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Hotel Enso by IHG offers 131 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Kimpton Hotel Enso by IHG features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

This San Francisco hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in October 2022.

Kimpton Hotel Enso by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 55.86 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hed 11

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.52 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 12.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per night (rates may vary)
  • Covered self parking fee: USD 55.86 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Kimpton Hotel Enso by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1009 reviews
Rating 8 - Good. 261 out of 1009 reviews
Rating 6 - Okay. 87 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 20 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dorothy

Liked: Cleanliness

Disappointed

Overpriced. Only one chair in the room. Not Kimpton quality.
Stayed 4 nights in May 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a great location and parking was included, which is really good to have in SF.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Jennifer

Traveled with family
Great service. Everyone from general manager, front desk and housekeeping were friendly and very helpful. Above and beyond service.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location that is safe and central to many areas of SF. Loved being in the heart of Japantown. Rooms were a good size and amenities were great, however the pillows were not very comfortable. One of the hotels with more affordable parking. The garage is small but we had no issues getting a spot each night. Really enjoyed the complimentary coffee & tea in the morning and wine in the afternoon. Would definitely stay at this hotel again the next time I am in SF.
Stayed 6 nights in May 2025

8/10 Good

Brittany

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always have a good time staying at this hotel. ESP during cherry blossoms festivals there are so many events going on near the hotel. It is very convenient. Abe the hotel staff are awesome!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 4 nights in May 2025

10/10 Excellent

Christine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay when we stay in SF
Stayed 1 night in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Crystal

Stayed 3 nights in Apr 2025

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Nice enough, recently renovated but obviously a former hotel. Staff was not especially helpful nor friendly, seemed to resent that our booking was thorough Expedia.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tufail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kit

Stayed 1 night in Apr 2025

6/10 Okay

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient area of being able to walk to all the wonderful Japanese restaurants and stores nearby. However the room was very disappointing in terms of the size and layout. Another note to consider is their parking spots are very limited.
Stayed 1 night in Apr 2025

10/10 Excellent

Maung-Tin, Salt Lake City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love the neighborhood. Will stay here again
Stayed 2 nights in Apr 2025

8/10 Good

Aileen

Stayed 1 night in Apr 2025

6/10 Okay

Cathy, Monte sereno

Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Japan town
Stayed 3 nights in Apr 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was terrific: safe, close to restaurants and shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Kimpton has a great location in Japantown and two blocks from Filmore street which is full of shops and restaurants and activity.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nan

Traveled with group

Met my needs

Service at reception was above and beyond. Place was super clean. The gymette was mediocre and the one treadmill needs service. The room had really nice beds, bedding, and shower etc. Compact and well arranged. Coffee etc available in AM free in the lobby. HVAC excellent. REASONABLE PRICE.
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kimpton Hotel Enso is in a very safe neighbourhood. The staff are so friends and accommodating! We especially loved the complimentary wine at happy hour and coffee and tea in the morning!! We will definitely be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Farrel, New York

Traveled with family
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in prime location of San Francisco neighborhoods. Literally across the street from Japantown shops and restaurants. We walked to Haight and Asbury and Pacific Heights. Much better than staying downtown to see real San Francisco!
Stayed 1 night in Mar 2025

10/10 Excellent

Kara, Sonoma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well appointed, clean and beds are comfortable. Parking was easy. Staff was pleasant and hotel is in a nice neighborhood near Japantown with excellent food nearby. Would stay here again.
Stayed 1 night in Mar 2025