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InterContinental Mark Hopkins by IHG

4.0 star property

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Exterior
Minibar, in-room safe, desk, laptop workspace
Point of interest
Front of property
Room, 1 Bedroom (Sun Room Access) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Grace Cathedral
    ‪3 min walk‬
  • SF Masonic Auditorium
    ‪3 min walk‬
  • Union Square
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

View all photos for Room (Penthouse)

Room (Penthouse) | Minibar, in-room safe, desk, laptop workspace

Room (Penthouse)

  • 750 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Room, 2 Bedrooms

  • 750 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom, Roll-in Shower (Mobility)

  • 800 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Dining Area, Sunroom Access)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area, Sunroom Access)

  • 850 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Dining Area)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area)

  • 787 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, City View

Room, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom, City View

  • 1500 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Mark Hopkins)

Room (Mark Hopkins) | Minibar, in-room safe, desk, laptop workspace

Room (Mark Hopkins)

  • 534 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Sun Room Access)

  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 525 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room, 1 Bedroom, Club Lounge Access

Club Room, 1 Bedroom, Club Lounge Access | Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Bedroom, Club Lounge Access

  • 1300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Golden Gate Bridge View)

  • 364 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

  • 364 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, City View

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stanford Court San Francisco

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1166)
The price is $244
per night
includes taxes & fees
Feb 20 - Feb 21
Stanford Court San Francisco

About this property

InterContinental Mark Hopkins by IHG

4-star hotel in Downtown San Francisco
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 17 meeting rooms.

Wired and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

InterContinental Mark Hopkins by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 200 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

10/10 Excellent

william, Sonora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A SF icon. Staff was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Stayed 3 nights in Oct 2024

6/10 Okay

Junena

Traveled with partner
Liked: Cleanliness, staff & service
The property is dated. They offer no free bottled water in the rooms and that is clearly so that you will spend the $6 on a beverage already housed in the room. The staff was absolutely phenomenal. I couldn't ask for better service. No access to movies in the room was frustrating. This is a dog friendly hotel. When you walk into the hotel, it smells like animals. I held my breath when entering the front doors to the hotel. Overall i give this hotel a 5/10. I would not return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
A little underwhelming but great history
It was a nice stay except we had to call the service team twice as the ceiling was leaking in the hallway upon arrival. We also asked to have our car charged over night, which they failed to do, which was very disappointing.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s historic
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick stay.
Quick and easy. Very clean. Service fast and friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bldg but needs some updating
Stayed 1 night in Oct 2024

10/10 Excellent

Myra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Ginger

Stayed 2 nights in Sep 2024

8/10 Good

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Stayed 2 nights in Oct 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location; Disappointed the Top Of The Mark was unavailable.
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Great location
Great location. Hotel is dated but kinda cosy. The roof top bar was unimpressive. Overall a good stay, for the price, and great location above all else.
Stayed 1 night in Oct 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the property, the area, the personnel, dining and bar service. The view from the top restaurant is spectacular
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Decor is a bit tired, including the decor at Top of the Rock, but still a great place to stay. Excellent guest services!!
Stayed 2 nights in Oct 2024

8/10 Good

Markus, Temecula

Business traveler, Traveled with partner
Liked: Staff & service
Still a great location but the former glory and esprit of the Mark Hopkins was ost!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 2 nights in Sep 2024

6/10 Okay

Thelma

Traveled with family
Liked: Cleanliness
Parking is expensive!
They do not give you a choice to find your own parking and charge $75 for valet parking.
Stayed 1 night in Oct 2024