Ratings based on 1,367 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
The person who helped us was not very accommodating at all. Won’t stay here anymore!
by A verified traveler
Posted Apr 16, 2024 on Expedia
Valet was excellent
Comment from Hotel Management
Apr 17, 2024 by Customer Service, Hotel Management
John, it's great to hear you had a pleasant experience with our valet service at Hyatt Centric Fisherman's Wharf San Francisco. Providing top-notch service is our priority, and we appreciate your feedback. We look forward to welcoming you back.
by A verified traveler
Posted Apr 16, 2024 on Expedia
The hotel was expensive and then they added $65 for parking and $10 tax on parking, plus city fees and all kinds of extras beyond what I had already paid for using Expedia. It is an old hotel, rooms were nice but bathrooms were very dated.Not worth the price!
Comment from Hotel Management
Apr 16, 2024 by Customer Service, Hotel Management
Cathy, we appreciate you sharing your feedback. We regret that you found the additional expenses to be more than expected. It's fairly standard for city venues to charge for parking and local fees. Your feedback regarding the provision of the bathrooms is noted; we continuously strive to improve our facilities for greater guest satisfaction. We hope you will consider us for a future stay where we can provide a more memorable experience.
by A verified traveler
Posted Apr 15, 2024 on Expedia
Easy access to everything that visitors need and will enjoy immensely.
Comment from Hotel Management
Apr 15, 2024 by Customer Service, Hotel Management
Stuart, thank you for your positive review of Hyatt Centric Fisherman's Wharf San Francisco. We're delighted to read that you found our location so convenient. Our team takes pride in helping our guests make the most of their stay, and we're glad we could contribute to your wonderful experience. We hope to welcome you back on your next visit to San Francisco.
by A verified traveler
Posted Apr 15, 2024 on Expedia
Very good in general
Comment from Hotel Management
Apr 15, 2024 by Customer Service, Hotel Management
Joelle, we appreciate your concise review. At Hyatt Centric Fishermans Wharf San Francisco, we're thrilled you had a predominantly satisfying experience. We continually work on improving our services and your feedback is valuable to us. We hope to have the pleasure of hosting you again in the future.
by A verified traveler from South Jordan
Posted Apr 14, 2024 on Expedia
Been to this hotel more than once. Easy to come back to it. Great staff and great rooms
Comment from Hotel Management
Apr 15, 2024 by Customer Service, Hotel Management
Lawrence, it's wonderful to hear that you return to the Hyatt Centric Fishermans Wharf San Francisco time and again. We're thrilled you appreciate our team members and the comfort of our rooms. Thanks for choosing us over and over, and here's to many more visits!
by A verified traveler
Posted Apr 12, 2024 on Expedia
Mediocre, everything. Staff was not very nice. Also, watch out for extra outrageous charges.
Comment from Hotel Management
Apr 13, 2024 by Customer Service, Hotel Management
Savannah, we're sorry that your stay with us didn't meet all your expectations. It's surprising to hear that you found our team members not as cordial as generally known. Our aim is to be transparent about any additional costs so we regret if that aspect seemed unexpected. We appreciate your feedback, and it will be instrumental in enhancing our guest experience. We hope for another opportunity to welcome you back where we can hopefully exceed your expectations.
by A verified traveler
Posted Apr 12, 2024 on Expedia
Had a great vacation and was very pleased with the hotel. The location was perfect.
Comment from Hotel Management
Apr 12, 2024 by Customer Service, Hotel Management
Jenny, it's splendid to hear that you enjoyed your vacation at Hyatt Centric Fishermans Wharf San Francisco. Our team is thrilled you appreciated our prime location. Hope to be your choice of stay on your next San Francisco visit.
by A verified traveler from Sacramento
Posted Apr 11, 2024 on Expedia
Location is great. overall satisfaction.
Comment from Hotel Management
Apr 12, 2024 by Customer Service, Hotel Management
Chandrani, it's fantastic to hear that you enjoyed your stay at the Hyatt Centric Fishermans Wharf San Francisco. Particularly that you found our location to be excellent. We aim for complete guest satisfaction and are glad we achieved this with you. We look forward to your next visit.
by A verified traveler
Posted Apr 9, 2024 on Expedia
Big clean rooms and great service
Comment from Hotel Management
Apr 10, 2024 by Customer Service, Hotel Management
Mark, thank you for sharing your praise of the spacious, impeccably maintained rooms at Hyatt Centric Fishermans Wharf San Francisco. We're glad to hear you enjoyed the high-standard of service our team members strive to deliver. We look forward to welcoming you back in the future.