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Hotel Spero, Vignette Collection, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Spero, Vignette Collection, an IHG Hotel

City view
Exterior
Breakfast, lunch, dinner served; American cuisine
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
405 Taylor St, San Francisco, CA, 94102
  • Union Square
    5 min walk
  • Warfield Theatre
    5 min walk
  • Orpheum Theatre
    11 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    18 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Urban)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite (Urban)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Serenity)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite (Serenity)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Spero, Vignette Collection, an IHG Hotel

4-star hotel in Union Square
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hotel Spero at Union Square offers 236 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

This San Francisco hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area.

Hotel Spero at Union Square is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Jaspers Corner Tap - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking available (USD 49 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jaspers Corner Tap

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 for adults and USD 22 for children
  • Nearby parking fee: USD 49 per night (20 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Serrano
Hotel Spero San Francisco
Serrano Hotel San Francisco
Serrano San Francisco
Serrano
Spero San Francisco
Hotel Spero
Hotel Spero at Union Square
Hotel Spero, Vignette Collection, an IHG Hotel Hotel
Hotel Spero, Vignette Collection, an IHG Hotel San Francisco

Hotel Spero, Vignette Collection, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1157 reviews" "
Rating 8 - Good. 271 out of 1157 reviews" "
Rating 6 - Okay. 88 out of 1157 reviews" "
Rating 4 - Poor. 39 out of 1157 reviews" "
Rating 2 - Terrible. 32 out of 1157 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful throughout our stay. The hotel and rooms were in an excellent condition. We would happily stay here again
Stayed 3 nights in Sep 2024

4/10 Poor

TONI

Liked: Property conditions & facilities
The area is completely out of control and completely unsafe. To have to pay so much money to stay in Gotham City is just unbelievable
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Very hard to reach front desk by phone, in the hotel or from outside. Suite was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taskeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was very friendly and helpful. Would book this hotel again. Walkable to most tourist attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2024

10/10 Excellent

Olga

Traveled with group, Business traveler
Liked: Cleanliness, amenities
We had workers strike across the street they yell around late and start early around 4am , it was frustrating especially if you are tired and need to sleep
Stayed 1 night in Sep 2024

4/10 Poor

Parry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
- TV didn’t work - bed and sheets were not comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea Reyes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and check out is very fast and the location is very close to a lot of attractions.
Stayed 2 nights in Sep 2024

4/10 Poor

Michelle, River Forest

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
small rooms. broken tv
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was excellent. Staff was friendly. The bar had good food but exceptionally slow service. Also this is on the edge of the Tenderloin district so lots of drugs, crime and homeless in the area.
Stayed 2 nights in Sep 2024

2/10 Terrible

Omer, Rancho Palos Verdes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misrepresentation of the room and hotel. Checked in, attendant was not particularly pleasant. When we got to the room, it was very small with stains on the sofa. Did not feel safe there and immediately went down to the front desk to request assistance or a room change. The attendant was someone else, not the person who checked us in 5 minutes earlier. The front desk attendant just said “give me the keys and you can leave”. So I did. I went across the street and stayed at the Hilton, which was fantastic. However when I contacted The Spero to speak with the manager, he was incredibly rude and refused to even give me a partial refund for my reservation. He said to call Expedia, which I did. Expedia said they tried and tried but the manager at The Spero refused to budge. In order to spare the horrible experience at The Spero, I ended up having to pay for 2 hotels. I would advise anyone and everyone NOT to stay at The Spero at Union Square in San Francisco. It is dirty, dingy, feels unsafe and the staff was incredibly rude. Pay more to stay elsewhere if you must!
Stayed 2 nights in Sep 2024

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was actually pretty nice and staff was friendly. Call outs - no parking at the hotel or affiliated lot. There is a lot right next door for $50/night. There is a cheaper lot a block down and over but was advised it’s a sketchy walk at night. Walking north seemed to be pretty safe but a couple streets down… hundreds of unsheltered lining the streets. Not sure what keeps them south but was absolutely amazed to be honest. Probably would stay again as long as the price stays competitive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wally

Stayed 1 night in Aug 2024

8/10 Good

Ikuko

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good.
Stayed 2 nights in Sep 2024

8/10 Good

THOMAS G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix the flag poles
Stayed 5 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty and cozy and spacious in our suite. The area is close to many places so it was very convenient. There was no hotel parking but a public parking right next door.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony, Inuvik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-appointed bespoke suite.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, pleasant staff. Beautiful historic architecture. Great food nearby, particularly The Pinecrest Diner. Displaced human presence is evident everywhere around the city. The Tenderloin is no exception.
Stayed 7 nights in Sep 2024

8/10 Good

Nimit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 2 nights in Sep 2024

10/10 Excellent

gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 2 nights. The staff accommodated us by changing up our room. The room was clean, bed very comfortable and was really close to parking next door for a better rate than most. Liked the coffee in the lobby in the morning and great location if your wanting to use cable cars. Felt safe here too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina, South Gate

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was great, however, booking companies need to specify there’s absolutely NO parking available at this Hotel!!! Public parking is not easily available. We ended up finding a 24 hr private parking establishment.
Stayed 1 night in Sep 2024

8/10 Good

Yiren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024