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Hotel Nikko San Francisco

4.5 star property

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Photo gallery for Hotel Nikko San Francisco

Front of property - evening/night
Rooftop terrace
Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Lobby sitting area
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
222 Mason St, San Francisco, CA, 94102
  • Union Square
    ‪4 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Club Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Imperial Club Room

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen

Petite Queen | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Petite Queen

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Designer toiletries, hair dryer, slippers, towels

Imperial Floor Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 Queen Bed, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Westin St. Francis San Francisco on Union Square

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2745)
The price is $1,472
per night
includes taxes & fees
Apr 28 - Apr 29
The Westin St. Francis San Francisco on Union Square

About this property

Hotel Nikko San Francisco

4.5-star hotel in Union Square
An indoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Limited housekeeping is available.
Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hotel Nikko San Francisco provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 29000 square feet (2694 square meters) include conference space. This luxury hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Nikko San Francisco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Anzu Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anzu Restaurant and Bar
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.00 to 55.00 per person
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1760 out of 2312 reviews
Rating 8 - Good. 345 out of 2312 reviews
Rating 6 - Okay. 116 out of 2312 reviews
Rating 4 - Poor. 45 out of 2312 reviews
Rating 2 - Terrible. 46 out of 2312 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is amazing, good restaurant and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Spencer

Stayed 3 nights in Jan 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

PRICILA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Jan 2025

6/10 Okay

America

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ok hotel, staff is friendly but…
Our stay started out good. We went as a family during our son’s winter break. The room seemed clean until we tried to use the remote the night we checked in, it was filthy with food and gunk stuck between buttons. We used the shower cap to cover it and use it. The second and most bothersome part was when the alarm went off at 6am, it woke us all (and we had plans to sleep in), we turned it off and went back to bed, until it went off again at 6:30. We could not get back to sleep. At check out I told the front desk and showed them the pictures of the remote and they told me to email that to them. I did and got no response. The lack of sleep almost ruined our day as we were all tired from our late night and not being able to sleep in. What bothers me the most is their lack of communication after I emailed them pictures and what happened.
Stayed 1 night in Jan 2025

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel nice staff, close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tevahitua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. The staff was extremely friendly, the room was clean and had a good set up with a wonderful view of SF. The location has a lot of restaurants and shopping plus it’s near the cable cars. We took a city tour and the pick up is across from the hotel. They have an indoor pool, hot tub, sauna, exercise facility. I will definitely stay here every time I’m in SF.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gian Carlo Melloni

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience. Staff in the hotel responsive to make stay comfortable.
Stayed 7 nights in Dec 2024

8/10 Good

Aurora

Stayed 2 nights in Jan 2025

10/10 Excellent

sheldon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Nice place. Very clean and great amenities in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high rise in the heart of SF, well maintained. Excellent staff . Near several playhouses if thats your objective. Neighborhood is fine except for west and south toward Market Street. Head more north and toward Union Square for food fun etc
Stayed 1 night in Jan 2025

4/10 Poor

Shihee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for any type of transportation. Ballet parking is very expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caters to furry family members
Great location and super dog friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Best Hotel to stay at in San Francisco. Everything is top notch. Never received our credit for $25 food dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joejandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would visit again
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna, Mission Hills

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the homeless people around the hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, clean. People at registration were nice, however concierge didn’t answer our questions and kept going off on a tangent. We asked a specific question and she kept talking, not listening. Very frustrating so we just figured it out on our own. First towel change was awful, there was a dirty towel with a big brown stain and my husband almost stepped in a needle which he found on the bathroom floor! Problem was solved by taking off $45 off one room (we had two) and a late check out on one room (we had two rooms) There didn’t seem to be communication between front desk and manager, as this wasn’t set up or notified that only one room had these accommodations. Buffet could also use some work. Our kind size bed room with a view had a view…of the top of the buildings below us, and not a view of the city. Overall I’d say it was ok, but not what I expected from a luxury hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior staff. Neighborhood sketchy at night
Staff was amazing, beds were very comfy. Room service was quick. Neighborhood is great during the day. Be careful walking around at night. Restaurant was closed.
Stayed 1 night in Dec 2024