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Hotel Nikko San Francisco

4.5 star property

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Photo gallery for Hotel Nikko San Francisco

Front of property - evening/night
Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Rooftop terrace
Lobby sitting area
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
222 Mason St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(100 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Club Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Imperial Club Room

10.0 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen

Petite Queen | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Petite Queen

9.4 out of 10
Exceptional
(69 reviews)
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Designer toiletries, hair dryer, slippers, towels

Imperial Floor Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Nikko San Francisco

4.5-star hotel in Union Square
An indoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Limited housekeeping is available.
Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hotel Nikko San Francisco provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 29000 square feet (2694 square meters) include conference space. This luxury hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Nikko San Francisco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Anzu Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anzu Restaurant and Bar
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.00 to 55.00 per person
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1823 out of 2393 reviews
Rating 8 - Good. 356 out of 2393 reviews
Rating 6 - Okay. 120 out of 2393 reviews
Rating 4 - Poor. 40 out of 2393 reviews
Rating 2 - Terrible. 54 out of 2393 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Philip

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a really nice hotel. The downside has been undisclosed adult only pool hours during prime time for families. Definitely changed our plans a bit.
Stayed 1 night in Apr 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlena

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Jose Enrique

Stayed 1 night in Mar 2025

2/10 Terrible

Joo Won

Stayed 4 nights in Mar 2025

8/10 Good

Mazdak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but smaller rooms. Also not the best neighbourhood, with lots of homelessness in the area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrea, EPA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the staff were nice, but very overpriced for the room... which was nothing like the online photos.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, room comfort

Nice option in SF

Nice hotel, clean and new-ish. Valet was super nice and quick. Will stay here again any chance I get. Arigato goziamasu
Stayed 1 night in Mar 2025

10/10 Excellent

Sara, Carmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here at least once a year. The property is immaculate, comfortable, well maintained, with great amenities. One of the reasons this is our favorite place to stay is the Japanese breakfast option. The main reason we return year after year is because of the staff. Without exception, every staff member is welcoming, hospitable, professional and efficient. We will continue to stay here on visits to the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sauna, steam room and hot tub. Decor is beautiful. Bed is very comfortable as well. Great service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark, LAS VEGAS

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent customer service! I would stay again.
Stayed 2 nights in Mar 2025

8/10 Good

marvin

Stayed 1 night in Mar 2025

6/10 Okay

JORDAN, Fremont

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parts of the property were amazing (pool, gym) but the room was just average, and for that 5-star price the room should not be average. The bathroom especially was below expectation and the bed was super uncomfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Stayed 3 nights in Mar 2025

8/10 Good

HONGBO

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

mark

Stayed 1 night in Mar 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here in SF. Best hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was slightly outdated but clean. Great location. Staff was awesome. Breakfast buffet was really good. Highly recommend!!
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient and modern. Rooms were quiet, great view. I wish I knew there was coffee in the room earlier, it was in a drawer.
Stayed 3 nights in Mar 2025

4/10 Poor

Joaquin

Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, housekeeping staff a little TOO attentive
Stayed 4 nights in Mar 2025