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Hotel 32One

3.0 star property

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Photo gallery for Hotel 32One

1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Business center
Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
321 Grant Avenue, San Francisco, CA, 94108
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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The price is $168 total
includes taxes & fees
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About this property

Hotel 32One

3-star hotel in Union Square
This smoke-free hotel features a business center, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and ATM/banking services are onsite. Housekeeping is available on request.
Hotel 32One offers 62 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Wireless Internet access is complimentary. A business center is on site at this 3-star property. This San Francisco hotel also offers tour/ticket assistance, a front-desk safe, and an ATM.

Hotel 32One is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.5 miles (USD 50 per day)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50.00 per day (2625 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Property is also known as

32One San Francisco
Hotel 32One Hotel
Hotel 32One San Francisco
Hotel 32One Hotel San Francisco

Hotel 32One Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 312 out of 557 reviews
Rating 8 - Good. 147 out of 557 reviews
Rating 6 - Okay. 63 out of 557 reviews
Rating 4 - Poor. 16 out of 557 reviews
Rating 2 - Terrible. 19 out of 557 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

I love this hotel. Stay here every time I'm in SF. This particular room (701) was loud because I could hear the elevator moving, but I've stayed in several other rooms here without that problem.
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older Hotel from outside but modernized inside. Very clean and comfortable bed. Nice showers and TV easy for use.
Stayed 2 nights in Mar 2025

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed room, nice floorboards, nice bed and linen. Window looked out over a carpark. No strange or loud noises. Pleasant staff. Had enough features as published to get into its star category, but like most US hotels, nothing extra. The area around Union square and Market St shows the effect of economic downturn - empty shops, less people, generally not dynamic. But felt safe.
Stayed 2 nights in Feb 2025

8/10 Good

Laura, San Francisco

Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sunag

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good Stay

Hotel was in a good area and accessible everywhere, but quite small rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 3 nights in Feb 2025

8/10 Good

LALAINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and a good customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carol, Long Beach

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Montserrat

Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything. Love the hospitality the front desk has. I would definitely book agian
Stayed 1 night in Feb 2025

8/10 Good

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with central location
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Kalsha

Stayed 1 night in Feb 2025

4/10 Poor

Melissa

Stayed 5 nights in Jan 2025

2/10 Terrible

BETTY

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel's elevator inspection permit expired on 12/16/2021, you can see the expired permit on their elevator wall. I stayed in a room next to the elevator and the elevator was making very loud noise all night long so I couldn't sleep at all. The window also wasn't very sound proof, so I could hear the noise on the street quite well. I tried to check out the next day but the hotel staff insisted they have prepared a new room for me --- a room that's one room away from the elevator. I didn't want to risk staying an extra night in a room that might be just as noisy. Also, I didn't feel safe staying any more after noticing their elevator permit expired in Dec 2021. So I asked to check-out but they refused. I didn't know hotels can force customers to stay if they don't feel safe to. They proceeded to charge me for three nights even though I have already moved to a different hotel (so they are basically charging money for an empty room). It took me 3 hours on the phone going back and forth with the Expedia agents and the hotel manager to settle on getting a refund. It was eye opening to see the Expedia agents and the hotel staff telling me completely different stories of which party is responsible for the refund. Eventually I went to the hotel in person because I know this issue will only get ignored over the phone. Putting the Expedia agent and the hotel manager on the phone was helpful so they can call out who is lying. Shouldn't have been this hard. Poor experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the only thing is room service never came not sure if its something not done daily .
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s an adequate hotel, but I wouldn’t choose to stay here again. There was something sticky on the floor and on the countertops in my room, the windows were thin so it was quite loud at night, and the location is a bit rough (only a few blocks from the Tenderloin - sometimes that’s fine but in this case a bit too close)
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern, friendly staff, and great location! Bring ear plugs if you’re facing the street or near the elevator - it can be a bit loud.
Stayed 2 nights in Jan 2025

8/10 Good

william

Liked: Property conditions & facilities

Small but comfortable

Room was small but comfortable. Bathroom was clean but sink was very small. TV signal was in and out and there was a blue box floating on the screen while watching.
Stayed 2 nights in Jan 2025

8/10 Good

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small like there’s barely any room for luggage, but it was very clean and the price is very reasonable for it’s location!
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Stayed 4 nights in Jan 2025

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel at a reasonable price

Great location, reasonable price, clean and comfy.
Stayed 4 nights in Dec 2024

8/10 Good

Melody

Liked: Staff & service
It’s a remodeled motel. The room is decently sized and clean, bathroom was small. Staff was friendly and I appreciated that the front desk faces the main door so staff can also see who is entering. Shower water could have been hotter. Compared to other similarly priced hotels in the area, this seemed like a good deal if you’re not looking for much other than a place to sleep and is clean. This is also a minute walk from Chinatown.
Stayed 1 night in Jan 2025