Kimpton Alton Fisherman's Wharf by IHG

4.5 star property

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Photo gallery for Kimpton Alton Fisherman's Wharf by IHG

Exterior
Exterior
View from property
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
2700 JONES STREET, San Francisco, CA, 94133
  • Ghirardelli Square
    ‪6 min walk‬
  • Pier 39
    ‪8 min walk‬
  • Lombard Street
    ‪9 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪25 min drive‬

Room options

Premium Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower, Access Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Room (Essential)

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Essential)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Essential)

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, Bay View

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Essential)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View (Spa)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Kimpton Alton Fisherman's Wharf by IHG

4.5-star hotel in Fisherman's Wharf
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Alton Fisherman's Wharf by IHG offers 248 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials.
Kimpton Alton Fisherman's Wharf by IHG features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in May 2021.

Kimpton Alton Fisherman's Wharf by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Abaca - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Abaca

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Alton Hotel
Kimpton Alton Hotel Fisherman's Wharf
Holiday Inn San Francisco Fisherman's Wharf
Kimpton Alton Fisherman's Wharf by IHG Hotel
Kimpton Alton Fisherman's Wharf an IHG Hotel
Kimpton Alton Hotel Fisherman's Wharf an IHG Hotel
Kimpton Alton Fisherman's Wharf by IHG San Francisco
Kimpton Alton Fisherman's Wharf by IHG Hotel San Francisco

Kimpton Alton Fisherman's Wharf by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 917 out of 1333 reviews
Rating 8 - Good. 252 out of 1333 reviews
Rating 6 - Okay. 93 out of 1333 reviews
Rating 4 - Poor. 35 out of 1333 reviews
Rating 2 - Terrible. 36 out of 1333 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place near fisherman’s wharf. Very friendly and attentive staff. Would stay here again.
Stayed 3 nights in Nov 2024

8/10 Good

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, hospitabl, friendly vibe. Lots to do and see in the area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet. Friendly staff!
Stayed 3 nights in Nov 2024

8/10 Good

Faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, room is nice and clean. Staff are wonderful.
Stayed 4 nights in Nov 2024

8/10 Good

Bradley

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We tried to check on an hour early and we're told to come back in a hour which we did. The original room looked out at two dumpsters. I complained and asked for a new room was told it was sold out. After multiple attempts they finally gave us a new room. There was no one there.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a beautiful property. I was able to walk the wharf, Ghirardelli square and connect easily to the hop on bus tours to get around during my stay. Social hours were an unexpected surprise and a nice welcome.
Stayed 3 nights in Nov 2024

8/10 Good

Miranda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot close to the water. Staff was extremely friendly and helpful. Hotel did initially overcharge what was agreed on Expedia but eventually resolved it. Biggest negative is there is a really strong perfume smell being pumped in to the lobby which is overwhelming and made sitting in the lobby a bit uncomfortable
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staffs were exceptionally friendly. Property was not bad but felt pretty outdated and old. Don’t think it is a 4.5 Star hotel but a 3.5 to 4.0 Star hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay
Stayed 3 nights in Nov 2024

2/10 Terrible

Claus

Stayed 1 night in Nov 2024

10/10 Excellent

David Jeffery

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient, and friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

ron

Stayed 1 night in Nov 2024

10/10 Excellent

Gwyneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
I was only looking for a place to stay a night before the cruise. Found this on Hotel.com because it is close to the cruise terminal. To my surprise, this hotel is amazing! 5 stars for everything!
Stayed 1 night in Nov 2024

2/10 Terrible

Marc-André

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I had cancelled the last night of my booking through Expedia, who he confirmed this. Upon arriving, I validated at checkin that I was staying 3 nights and not 4, that the last night had been cancelled. The lady at the front desk confirmed this. After checkout, the hotel did not send me an email receipt as they said they would. I later found out that they charged me for the last (confirmed cancelled) night in the booking. After spending about an hour on the phone with the reservations agent and the front desk, the issue is still not reserved. Extremely poor service.
Stayed 4 nights in Nov 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice happy hour. Friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Danica

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was good. a little noisy, but the staff were teribnle and rude, was not approachable. VIP access not given at hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Stevie

Stayed 1 night in Oct 2024

6/10 Okay

Reena

Traveled with partner
Liked: Staff & service
Wish there was a pool and shuttle service. Valet was very expensive. Room was smaller than expected. But good location and clear. Nice surprise with happy hour.
Stayed 1 night in Oct 2024

8/10 Good

Evelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kwong, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Orlhyng

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel! The staff were great. Cannot wait to visit again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024