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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Breakfast and dinner served, American cuisine
Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Poplar Creek Golf Course
    ‪15 min walk‬
  • Coyote Point Park
    ‪19 min walk‬
  • CuriOdyssey
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 403 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 403 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 506 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 403 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Lobby

Best Western Inn & Suites San Mateo - San Francisco Airport

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, (1219)
The price is $166
per night
includes taxes & fees
Mar 18 - Mar 19
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About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3-star hotel in Central San Mateo
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and a business center are onsite.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 452 out of 1008 reviews
Rating 8 - Good. 240 out of 1008 reviews
Rating 6 - Okay. 159 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 72 out of 1008 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Business traveler
Disliked: Staff & service
Average Hotel off the Freeway
Hotel was decent. They do charge for parking...which is through a QR Code. The rep at the counter wasn't very welcoming...No greeting...just took my credit card and CDL to process...barely looked up and made me wait until he was finished with his task on the computer. A bit older hotel compared to other Holiday Inns I've stayed at. Room was pretty good size and bed comfy. Price was reasonable. Exercise room very small. They do have lots of vending machines with assortment of items. Down town San Mateo is within 1-2 miles with lots of good eats.
Stayed 1 night in Dec 2024

10/10 Excellent

Yohanna

Stayed 4 nights in Nov 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually stay here when I come go to visit my son, and if he has in-laws at his house. The distance and the location are very convenient for me. It is close to San Francisco and close to many other amenities in town.
Stayed 5 nights in Nov 2024

10/10 Excellent

Maryen

Stayed 1 night in Nov 2024

10/10 Excellent

Waqas

Stayed 1 night in Nov 2024

10/10 Excellent

Zoila

Stayed 2 nights in Nov 2024

8/10 Good

Adolfo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for Family
Stayed 1 night in Nov 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Happy Thanksgiving
Started out bad put got better. I ask the guy behind the desk are we supposed to pay for parking he said ya I think so. The answer was yes you are. We get to the room and it was ice cold at 10pm at night my grandkids where with me there bed had no sheets or blankets on it. Call down stairs said it will take 30 minutes to get some. Woke up in the morning had a good night sleep the room was warm all worked out good
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Stayed 3 nights in Nov 2024

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness
The suite was spacious, great shower with good soaps etc., lots of storage space. Sofa bed mattress was not comfortable, had to lay some quilts on top to not feel the coils. Drawers that stuck, flat sheet on sofa bed smelled of perfume, probably unwashed. Would have appreciated any info at check in. Restaurant hours (which are limited), kitchen items available for our suite, ( suite had no plates, silverware, a few plastic cups.). Some staff helpful, some not. Noisy heater, dumpster and traffic outside.
Stayed 4 nights in Nov 2024

6/10 Okay

ASHLEY CALI

Stayed 3 nights in Nov 2024

10/10 Excellent

Jing Ya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2024

6/10 Okay

Johnie

Traveled with family and small children
Disliked: Property conditions & facilities
The double queen room was good sized. The carpet in the room had a big spot the looked melted or something hard stuck to it. The blackout curtain was ripped up, so it let light through in the morning. It had the odor of marijuana in the hallway.
Stayed 1 night in Nov 2024

4/10 Poor

Jada

Stayed 1 night in Nov 2024

4/10 Poor

Hanan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Polite, professional staff. Good location.
Stayed 4 nights in Oct 2024

8/10 Good

Tabitha

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, it was quiet and clean. Not your average Holiday Inn.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

6/10 Okay

Makoto

Business traveler
Stayed 1 night in Aug 2024

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness
Convenient area
Stayed 2 nights in Nov 2024

6/10 Okay

Lichen

Liked: Cleanliness, amenities, property conditions & facilities
You have to pay for overnight parking and the front desk staff are don’t know the rate “maybe $20” - well I wish I gad known that when booking the place. What a rip off. At the onsite bistro the breakfast was terrible. Most of the people at the front desk don’t greet you, don’t even look up, when you walk in the door. The place was clean and comfortable, well furnished, with a mini fridge, microwave, coffee maker, hairdryer, even an iron and ironing board. The shower was very nice, but the shower curtain was too short, causing the water to spill out onto the floor. The bed was too soft and squishy for me.
Stayed 2 nights in Nov 2024