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Holiday Inn Golden Gateway by IHG

3.5 star property

Holiday Inn Golden Gateway

Photo gallery for Holiday Inn Golden Gateway by IHG

Relax by the rooftop pool surrounded by comfortable seating and city views.
Enjoy a city view from the comfort of a spacious bed, with a flat-screen TV and office space nearby.
Relax on the rooftop patio with a city view, surrounded by lush greenery and comfortable seating.
Welcome to our reception area, featuring a minimalist design with a reception desk, comfortable seating, and a beautiful vase with flowers.
Stylish hotel building with a grid-like facade and flat roof, set in an urban area.

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning

Explore the area

Map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪18 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, View

8.6 out of 10
Excellent
(154 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 double beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 double beds

9.0 out of 10
Wonderful
(166 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(111 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(20 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(159 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(256 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, View, Corner

9.0 out of 10
Wonderful
(35 reviews)
  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Golden Gateway by IHG

Hotel in Downtown San Francisco
An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Holiday Inn Golden Gateway by IHG offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Golden Gateway by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn Golden Gateway by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 55.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 38.01 for adults and USD 38.01 for children
  • Self parking fee: USD 55.9 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2800 out of 4344 reviews
Rating 8 - Good. 969 out of 4344 reviews
Rating 6 - Okay. 306 out of 4344 reviews
Rating 4 - Poor. 112 out of 4344 reviews
Rating 2 - Terrible. 157 out of 4344 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

deepak

Stayed 1 night in Apr 2025

10/10 Excellent

Fred

Stayed 4 nights in Apr 2025

8/10 Good

Judith

Good that’s it
Stayed 2 nights in Apr 2025

8/10 Good

Whitley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gabriel

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
All good thanks
Stayed 10 nights in Mar 2025

8/10 Good

Stéphen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty View

The property overall was worth the value of my dollar. The hotel offers a decent and convenient menu for breakfast and dinner but nothing more than basic. The pool was underwhelming and the gym was smaller than the photos appeared. Overall, it was in a decent area and I liked my view. I stayed on the 11th floor overlooking the water and skyline. I was pleased. Travel Tip: If you plan on having visitors, just understand that your guest can’t access the upper floors without a keycard or concierge. That was a major buzzkill.
Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

bradley

Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Chance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall disappointing. Please check their cancellation policy before booking. The elevators were slow and often had to have attendants come help operate. The shower head pressure was off and weak. Look elsewhere if you can.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicolas Arthur

Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and it is well maintained. Great service from the staff. I highly recommend it.
Stayed 2 nights in Apr 2025

8/10 Good

Damone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Stay

This trip was a vacation to see friends. I had a great time. The hotel was very clean and neat.
Stayed 2 nights in Apr 2025

4/10 Poor

Gerrit

Liked: Cleanliness, property conditions & facilities
Parking is expensive!
Stayed 1 night in Apr 2025

8/10 Good

Justin

Stayed 1 night in Mar 2025

2/10 Terrible

Yogesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First Holiday Inn i visited in many countries I would recommend to AVOID. They make you feel uncomfortable at breakfast as staff keep looking at you just to find out if you paid rather than confirming at entrance. They wait for you to start breakfast & give you surprise as soon as you start. My little child asked if they could take muffin with them to room and staff refused in very rude way. Breakfast is expensive however staff behaviour makes it even tasteless. Manager also not very helpful. Room and amenities were ok however staff behaviour made overall experience worse. Michael (security) was only one who was super helpful and very kind
Stayed 2 nights in Apr 2025

6/10 Okay

elise

Traveled with partner
Disliked: Staff & service
Check in was sooo slow. It was the about 5 o’clock on a Saturday night and only one person working to check in for this giant hotel. It took forever there were six people in line.
Stayed 1 night in Apr 2025

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean housekeeping and convenient location, comfortable stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a beautiful view of San Francisco. Comfortable bed and very nice bathroom. Walking distance to many good restaurants and coffee shops.
Stayed 3 nights in Apr 2025

10/10 Excellent

brandi

Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Staff was always helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

HSI-WEN, Redlands

Ok
Stayed 2 nights in Mar 2025