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Crowne Plaza San Francisco Airport, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza San Francisco Airport, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Exterior
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet friendly

Explore the area

Map
1177 Airport Blvd, Burlingame, CA, 94010
  • GoKart Racer
    2 min drive
  • Bayfront Park
    2 min drive
  • Coyote Point Park
    3 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    6 min drive

Room options

View all photos for Premium Room

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Transfer Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communication, Transfer Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Refrigerator (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds, Refrigerator (High Floor)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Refrigerator (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed, Refrigerator (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

SFO El Rancho Inn SureStay Collection by Best Western

Pool
Breakfast included
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (2623)
The price is $104
per night
includes taxes & fees
Dec 11 - Dec 12
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About this property

Crowne Plaza San Francisco Airport, an IHG Hotel

3.5-star Burlingame hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. WiFi in public areas is free. Additionally, a microwave in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Crowne Plaza San Francisco Airport, an IHG Hotel offers 309 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza San Francisco Airport, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 11 square feet (1 square meters) include conference space. For a surcharge, an airport shuttle at scheduled times is offered to guests. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Crowne Plaza San Francisco Airport, an IHG Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 24 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San International Airport Francisco
Crowne Plaza San Francisco International Airport
Crowne Plaza San Francisco Airport Hotel
Crowne Plaza San Francisco Airport
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Crowne Plaza San Francisco Airport
Crowne Plaza San Francisco Airport, an IHG Hotel Hotel
Crowne Plaza San Francisco Airport, an IHG Hotel Burlingame

Crowne Plaza San Francisco Airport, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 552 out of 1444 reviews" "
Rating 8 - Good. 353 out of 1444 reviews" "
Rating 6 - Okay. 243 out of 1444 reviews" "
Rating 4 - Poor. 137 out of 1444 reviews" "
Rating 2 - Terrible. 159 out of 1444 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ONKAR

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Taryn L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and clean
Stayed 2 nights in Aug 2024

6/10 Okay

Junli

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Aug 2024

4/10 Poor

Fiona

Liked: Cleanliness
Disliked: Property conditions & facilities
Both rooms I was given needed maintenance—handle fell off the shower knob, light out, towel rack coming off wall, water coming out under toilet, water backed up in shower, drapes black with dirt at the top. And there was a weird man always hanging out near the rear entrance in the big room there or in the front smoking. Talked to the manager and he said rooms should not have out of service, and didn’t seem so concerned about man (was he a human trafficker?)
Stayed 3 nights in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lohit

Disliked: Property conditions & facilities
The front desk can be more polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Araceli E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size room
Stayed 1 night in Aug 2024

10/10 Excellent

LeTorrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick overnight flight layover in San Francisco!
Stayed 1 night in Aug 2024

2/10 Terrible

Dominic

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big ol’ Dump
Dirty hotel. It looks clean but it feels (and smells) like a 40 year old hotel that has not had a deep cleaning in 30 years. Service is lackluster and asking for something feels like you are asking the employees for a favor. There were a couple employees who were nice which is why I gave two stars. There is no coffee in the lobby on weekends? What? The. Lobby coffee during the week is fair and they only provide an 4 oz styrofoam cup… with no lids. Other option, go buy a $5 cup at the gross, dirty restaurant. The parking lot is a mess with an unmanned gate. In the four times I left the hotel, I got stuck for 10+ minutes twice trying to exit. The staff was not very responsive and no apologies were given when they showed up. I stayed here to escape Covid that my family had. I should have taken my chances at home.
Stayed 2 nights in Aug 2024

2/10 Terrible

Saer

Disliked: Cleanliness
Stayed 6 nights in Aug 2024

6/10 Okay

April

Disliked: Staff & service, amenities, property conditions & facilities
A little older than other places so pricing seemed too high. Parking was outside and they charged $24/day and I self-parked. The lady told me I had complimentary parking yet when I got my bill they sure did charge me. So what was the point of giving me a complimentary pass if you’re still gonna charge?? There was this tiny parking lot outside, with no type of security, and you’re gonna charge me that much? That’s ridiculous!!!
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds
Stayed 4 nights in Aug 2024

4/10 Poor

Vivene

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was rude; ignored me then asked a white person if she wasn’t next in line which clearly she wasn’t then gave me a room above the dumpster when I questioned his behavior.
Stayed 1 night in Aug 2024

8/10 Good

stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for airport area
One night to catch early flight. Easy to connect to wifi. Good desk for virtual mtg. Lacks vent in bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

YANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Xiaoting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and well organized, and very convenient with shuttles to the airport. Thanks!
Stayed 4 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for most
Room was nice. Thin walls was only issue.
Stayed 1 night in Aug 2024

6/10 Okay

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front parking is in bad condition
Stayed 7 nights in Aug 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Leanne

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
So what happened to this hotel? Born and bred in San Carlos I remember when this hotel was just built and boy was it stunning, well not anymore. Had to come down to the peninsula for some doctor’s appointments and thought I would try the Crown Plaza SF airport. The price was right, they allow dogs that’s about all that was right about this place. There is a park next to the hotel where you can potty your dog but you have to crawl through the fence to get there…. To start the outside is so run down. The landscaping is dead and the rugs inside so worn. Lobby front desk is really shabby too. Pictures on website are not true to reality. The staff at the front desk are not welcoming at all. Parking is questionable as you can see where there have been smash and grabs with window glass still left in the parking lot. DO NOT LEAVE anything in your car. $24 a day to park, to get broken into…. Um yeah NO. Had to have the maintenance guy up 4 times in 2 days to open door to room as keys stopped working (what and absolute pain in the neck) Bed was completely comfortable and room was dated but clean. Air conditioning worked so that was a bright side to this story. Would I do it again…… Nope too gehto for me should have gone with my gut and stayed at the Hyatt, they allow dogs too. If you’re on a budget then this is your place but if your use to
Stayed 2 nights in Aug 2024

8/10 Good

Efrem

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Needs a little bit of improvement in customer service particularly to words people of color I see it in so many places not only here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to airport!
Stayed 1 night in Aug 2024