6/10 Okay
Domonique
Mar 27, 2025
Disliked: Property conditions & facilities
When I checked in, I was put in a super old room on the second floor with yellowed wallpaper and two broken lamps. Upon calling the front desk, they said they would send someone up, but no one ever came. When I called the front again, they immediately asked me if I just wanted a new room, which I accepted.
The new room was much better, but overall, I could see the hotel was just really old and probably in need of some updates. For the same price point, you could stay at some of the other more modern and renovated hotels in the area that are in better shape. I chose the Crowne Plaza because it had relatively good reviews, and I wanted to switch up my usual spot, but I think I'll stay with what I know in the area from now on.
Pros: Easy access from the freeway, airport shuttle, and super close to SFO if using own transportation. The new room I was put into was dated but very clean, especially the bathroom.
Domonique
Stayed 3 nights in Mar 2025