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Comfort Inn by the Bay

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn by the Bay

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Fort Mason
    5 min walk
  • Torraku Ramen
    1 min walk
  • Hyde St & Lombard St Stop
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    21 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds, No View

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel in Marina District
This smoke-free hotel features self parking, coffee/tea in a common area, and concierge services. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2016.

Comfort Inn by the Bay is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

gary

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Lori

Traveled with group
Liked: Staff & service, property conditions & facilities
Everything was fine
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Fabricio

Stayed 2 nights in Aug 2024

6/10 Okay

Yan Ngar

Traveled with family
The room is a bit dark and the coffee from the previous occupant was not cleaned out. Also no shampoo and took the housekeeping quite some time to come to refill.
Stayed 2 nights in Sep 2024

6/10 Okay

ANU RADHA

Traveled with family
Liked: Staff & service
The front desk staff and service staff were friendly and courteous but the property is a little outdated. The location is convenient to public transportation and the Bay. It would have been nice if the hotel had a color map to the attractions and the most convenient bus or train that can get us there. In any case, when we asked, they did their best to give suggestions & recommendations. The rooms were clean but the carpet is old and stained. It could use a good steam cleaning or replaced. Daily complementary hot breakfast buffet was very nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

6/10 Okay

Leticia

Stayed 1 night in Sep 2024

2/10 Terrible

Anica

Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location. Nice room. Friendly staff
Stayed 6 nights in Sep 2024

10/10 Excellent

Jesus

Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the convenience of walkable places around the property
Stayed 4 nights in Sep 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities
Mostly good all the way around except one elevator was broken during our entire stay. Eleven story hotel operating on one elevator made for some waits.
Stayed 2 nights in Sep 2024

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

2/10 Terrible

Bassam

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Staff is rude. The hotel will not let you check in even one minute before their regular check-in time.
Stayed 2 nights in Aug 2024

6/10 Okay

Ehsan

Normal hotel
Stayed 1 night in Aug 2024

6/10 Okay

Tania

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2024

6/10 Okay

Adan

Traveled with family
Disliked: Staff & service, property conditions & facilities
supposedly they give us a non-smoke rooms, but it was terrible a lot of cigarettes smoke in the bathroom, it comes from bathroom vent.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sabino

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people in front of the building had very bad service and they charge you for parking and there is no space. I don't recommend it at all. My room was disgusting and I reported it and they treated me badly.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Debbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with friendly staff. Good location for walking. Small lobby and small rooms but was comfortable stay.
Stayed 2 nights in Aug 2024

4/10 Poor

elsa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the staff was not helping much they have only 1 person for the front desk when they had a lot of travelers coming in at same time and it took a long time to check in also elevator doesn’t work and there is a 7 or more floor story car garage is very small too difficult to park the car if you bring one , smells so bad all it has more inconvenience but this hotel definitely need more improvements.
Stayed 1 night in Aug 2024

6/10 Okay

denise

Traveled with family
Liked: Cleanliness, staff & service, amenities
There is a very bad elevator problem. Staff says 2 have been down for over 2 months. Leaves ONE elevator for entire hotel and workers….. very disappointing
Stayed 2 nights in Aug 2024