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Calista Organic Hotel

3.0 star property

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Photo gallery for Calista Organic Hotel

Premium bedding, desk, laptop workspace, free WiFi
Point of interest
Front of property
Point of interest
Point of interest

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1485 Bush Street, San Francisco, CA, 94109
  • Lombard Street
    ‪19 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Ferry Building
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Premium bedding, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Kitchenette

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed, Kitchenette (Wellness Room)

Premium bedding, desk, laptop workspace, free WiFi

Signature Room, 1 Queen Bed, Kitchenette (Wellness Room)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen Bed, Kitchenette..

Premium bedding, desk, laptop workspace, free WiFi

Signature Room, 1 Queen Bed, Kitchenette..

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Calista Organic Hotel

3-star hotel in Downtown San Francisco
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Calista Organic Hotel offers 28 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Calista Organic Hotel features an elevator. Wireless Internet access is complimentary.

Calista Organic Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 36 per night)
  • Street parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 36 per night (600 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Calista Hotel San Francisco
Calista San Francisco
Calista Organic Hotel San Francisco
Calista Organic San Francisco
Calista Organic
Calista Hotel
Calista Organic Hotel Hotel
Calista Organic Hotel San Francisco
Calista Organic Hotel Hotel San Francisco

Calista Organic Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 75 out of 191 reviews
Rating 8 - Good. 24 out of 191 reviews
Rating 6 - Okay. 19 out of 191 reviews
Rating 4 - Poor. 18 out of 191 reviews
Rating 2 - Terrible. 55 out of 191 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Stayed 1 night in Mar 2025

2/10 Terrible

Jian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is disgusting. The apartment is dirty with unclean carpets. The staircase had puke all over it and not cleaned up for days. When I went into the room I was assigned someone was asleep in it and clearly drunk or on drugs. I complained to management and they kept using cookie cutter language vs offering real solutions. Finally contacted Expedia and got a different room upstairs. There's no wifi. Complained and ignored. They stopped responding to me after I checked into the room because they refused to give me a refund. Will never come back and won't recommend anyone going there.
Stayed 2 nights in Mar 2025

6/10 Okay

Austin

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location was amazing and parking was really easy once we figured out the parking laws. I would recommend fixing the shower so that it doesnt leak on the floor and toilet when showering. Also, if you arent going to rehang the towel hooks, toilet paper holder etc. that have been ripped off of the wall then at least fill in the holes and paint. It makes it feel really trashy. I would say that this was less like a hotel and more of a private room at a hostel considering the condition of the room.
Stayed 3 nights in Mar 2025

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the room
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MAGICAL ‼️

Feet down ..hands up...This is the best place ever. I'm Never going anywhere else ‼️ the staff is great the whole experience all the way around was magical ‼️
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shockingly bad

We arrived at 5pm for our 4pm check-in using the door codes provided. Not a single staff member in sight. No sheets on our bed, mattress torn open, hinges and deadbolt on door broken off. After futile attempts to contact someone, we were finally promised the room within 30 minutes. At 7pm, we were finally transferred to a different room. Throughout the stay, there were multiple incidents of people screaming in the hallways, dogs barking and scratching at doors (directly beneath us), constant cigarette smell coming from other rooms, and a stench of urine in the staircase. The elevator was inoperable most of the time because people would forget to “close its door,” per the instructions. We can understand a certain level of this being a “historic boutique hotel” but it honestly felt like a some sort of halfway home. The pictures online are VERY misleading.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nishna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Staff & service
As far as hotels near the tenderloin go, this place was awesome. Definitely could use some work and maintenance overall, but it was perfect for what we needed. The private code for hotel and room entry is nice. No staff on site as far as I could tell, which is nice for private and convenient check in. Amazing location, right off of the bus stop and close to a ton of shopping and restaurants. Overall, it was a bit musty but clean and the location was amazing.
Stayed 4 nights in Mar 2025

6/10 Okay

Mariah

Disliked: Staff & service, property conditions & facilities

Not a typical hotel stay

You kinda get what you pay for in this SF stay, but the listing is kind of misleading. This is not a “normal hotel”. On the outside of the building they advertise rooms for rent nightly, weekly, monthly. There isn’t really a front desk. There appears to be a desk area through the doors under the stairs. We were sent a front door code and room door code to left ourselves in. We were only given two towels and two wash cloths. This became an issue when we discovered that the shower overflows and leaks all over the bathroom floor. The shower has a large crack at the door that lets water out; the door doesn’t stay shut; the drain doesn’t drain as quick as the flow comes out, so we could only keep the water on in minute-long increments to not completely overflow the bathroom. The smoke detector was missing from the holder in the ceiling. The mattress was kinda old and springy, but comfortable enough. Pillows were nice. Overall seemed clean.
Stayed 2 nights in Mar 2025

2/10 Terrible

Aidan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dylan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were people staying in our room when we got there and they did nothing about it
Stayed 1 night in Mar 2025

4/10 Poor

ted

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy area, tired property
Stayed 6 nights in Feb 2025

4/10 Poor

Matthew

Liked: Room comfort
Disliked: Cleanliness, staff & service

Ghost hotel with lots of routers but no staff

The place was generally clean but there were hairs and random pieces of rubbish still in the room. The toilet is extremely temperamental and does not always flush, it also refills during the night so needs to be turned off at the valve to get any sleep. We couldn't connect to any of the multitude of routers that we were given passwords to (or did connect but to be told that the service was suspended for unpaid bills). Not having broadband was an annoying issue as being tourists, we don't have local phone contracts with unlimited data to use. Staff were unseen and uncontactable, we tried messaging and calling several times. Despite recieving a lot of automated emails, there seemed to be no actual humans available throughout our stay, physically or virtually. If anything goes wrong, good luck finding someone to talk to. Fine if you need somewhere to crash and sleep that's cheap.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nites as a solo female. The location is great, Polk Street is a block away & there are a myriad of bars, shopping & dining options, for a range of budgets. I just needed lodging with private bath & 24-hr front desk, as i was in town to attend an event that went late into the night & wanted to be able to access my room any time. My room was clean, linens were crisp, i barely heard any other guests but - if this is an issue for you, it wasn't for me- normal city traffic sounds can inevitably be heard (bc you ARE in a city). The water pressure in the shower was excellent, although the glass shower door wouldnt close shut all the way, causing shower water to spill out onto the bathroom floor. Checking in was simple & overall i would definitely stay again. Highly recommended for solo travelers.
Stayed 2 nights in Feb 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Michael J

Liked: Cleanliness, property conditions & facilities, room comfort
Every thing was fine cant beat the price helped me to enjoy San Francisco
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and secure. Rooms are clea .
Stayed 1 night in Feb 2025

10/10 Excellent

Deyner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calista hotel is always my best option to stay in SFO quiet, sparkle, clean , affordable and close to everything. Highly recommend it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Mya Pwint

Disliked: Property conditions & facilities
The hotel is very dirty and it doesnt look like whats in the ad AT ALL
Stayed 2 nights in Feb 2025

10/10 Excellent

Francis

Traveled with partner
Customer care is excellent
Stayed 3 nights in Feb 2025

6/10 Okay

Jose

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was very small and no dresser to put away clothes, however served its purposes.
Stayed 7 nights in Feb 2025

2/10 Terrible

Gerard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I won't be coming back to the Calista Organic Hotel. I recommend that you don't either. Customer Service is virtually nonexistent. There is manager at the property. I had a number of problems while at the property. When I tried to contact the manager, I got no response until i mentioned that I would reference his lack of response in my review. I needed Wi-Fi for my work. When I asked about the Wi-Fi I was told that they would have a technician check the server. This never happened. There was no Wi-Fi in my room for the duration of my stay I had planned on cooking in my room as the hotel claims to have a kitchenette. This was not possible as the hotel provides nothing by way of dishes, cutlery or pots and pans. There wasn't as much as a plastic cup with which to brush my teeth. The hotel does not provide maid service as they claim. I spilled coffee on my sheets on day 1. I slept on dirty sheets for a week before I eventually found a maid. They claimed that you have to ask for maid service but there was no one to ask.
Stayed 11 nights in Feb 2025

2/10 Terrible

Raul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse experience I have ever had the place was dirty and could not stay it was unsafe and just felt like I was going to get robbed. I tried to call the hotel and they did not answer once in said the room was dirty. The bed broken the bathroom was discussing
Stayed 3 nights in Feb 2025