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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Lobby
Bar (on property)
In-room safe, individually decorated, individually furnished, desk
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    6 min walk
  • SFO Museum
    11 min walk
  • San Francisco Baking Institute
    3 min drive
  • San Francisco, CA (SFO-San Francisco Intl.)
    7 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Free airport shuttle
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per night
includes taxes & fees
Dec 11 - Dec 12
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About this property

Best Western Plus Grosvenor Airport Hotel

South San Francisco hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Best Western Plus Grosvenor Airport Hotel is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Self parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 676 out of 1442 reviews" "
Rating 8 - Good. 422 out of 1442 reviews" "
Rating 6 - Okay. 185 out of 1442 reviews" "
Rating 4 - Poor. 86 out of 1442 reviews" "
Rating 2 - Terrible. 73 out of 1442 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had excellent service and a great stay
Stayed 1 night in Aug 2024

6/10 Okay

Abhishekh

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Staff & service
What one would expect from an airport hotel. Mostly one night stays so quality is not up to same expectation as a resort vacation.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from anything. I always stay with best western. Everything was perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alvaro

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The kitchen staff are very friendly and efficient, but some one in the counter never attended our demand
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old, noisy and not maintained. Windows don't close properly and gets lots of noise from the freeway. Bathroom is old, bathtub drains very slowly, TV channels are mostly offline and have low resolution.
Stayed 2 nights in Aug 2024

8/10 Good

Shyanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was under renovation and so was the pool. It was safe and close to the airport but about 30 minutes from the pier.
Stayed 3 nights in Aug 2024

6/10 Okay

George

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were alright the properties being renovated so it was lackluster the breakfast was two microwaves unacceptable the pool was small and in SSF probably hardly get used won’t be back
Stayed 1 night in Jun 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the property it took a good five to ten minutes to get the attention of reception staff to check in. Upon checking in to the hotel the receptionist advised that there was no water to the entire building and that we would be able to shower, clean our teeth or use the toilets. Once I got up to my room I discovered a dirty face washer still on the side of the bath and no shampoo, conditioner, body wash or soap. I would not recommend this hotel
Stayed 1 night in Aug 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very shabby hotel
I must say, this is one of shabbiest hotels I’ve ever stayed in. It’s the worst Best Western Hotel I’ve stayed in to date. Average customer service (at best). Dirty bathroom. Shabby breakfast; no coffee—the coffee machine was broken. Coffee’s the most important part of the morning. This Best Western Hotel needs a complete overhaul.
Stayed 1 night in Aug 2024

10/10 Excellent

andres, Los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, zero problems, the staff was incredible, the breakfast was soooo good!! The room was clean and cozy! I loved it! Definitely i will be coming back!
Stayed 1 night in Aug 2024

10/10 Excellent

Yung Hsiang John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it was close to the airport with its own shuttle service. Complementary breakfast was great.
Stayed 4 nights in Aug 2024

4/10 Poor

Corinna, Hollister

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Key card was not working our whole stay, so we were not able to leave our room. I feel we should be compensated for the price I paid.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The Beds were very small almost a twin. They were very Stingy with towels. Didn’t like the Maid service you had to set it up a day before if you want your room clean at a later time
Stayed 4 nights in Aug 2024

6/10 Okay

Vinay

Traveled with family
Average
The staff was not very friendly to begin with. The key was not working because their system was down. So, they advised that oneperson will have to stay in the room to open the door. The shuttle to airport was helpful for sure
Stayed 1 night in Aug 2024

10/10 Excellent

Odalis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is outstanding.
Stayed 6 nights in Aug 2024

4/10 Poor

Rudrajit

Disliked: Cleanliness
The rooms, corridor was stinky. Entrance had smoking smell... Temperature controls were not working in the room. Breakfast and restaurant staff was good.
Stayed 1 night in Aug 2024

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
They were doing some renovations so things weren’t up to par upon arrival. My room was okay but the bathroom could use some updating.
Stayed 1 night in Jul 2024

6/10 Okay

mark

Traveled with family
Liked: Cleanliness, staff & service
Clean Breakfast decent.
Stayed 1 night in Aug 2024

6/10 Okay

Nicolas

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Urgently needs a renovation. Dirty carpet and looks quite old fashion style.
Stayed 1 night in Aug 2024