Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Exterior
Bar (on property)
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Breakfast included
  • Parking available
  • Housekeeping

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • SFO Museum
    ‪11 min walk‬
  • San Francisco Baking Institute
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Grosvenor Airport Hotel

South San Francisco hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Best Western Plus Grosvenor Airport Hotel is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Self parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 690 out of 1436 reviews
Rating 8 - Good. 406 out of 1436 reviews
Rating 6 - Okay. 181 out of 1436 reviews
Rating 4 - Poor. 87 out of 1436 reviews
Rating 2 - Terrible. 72 out of 1436 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Riya

Stayed 3 nights in Oct 2024

8/10 Good

Jocelyn P

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Rita

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

DENNIS, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed her over 20 years ago. Not much on the outside but Inside the hotel it is well kept up. The lobby and dining area in this best Western was the best I’ve ever seen at this chain. Kudos to them. Breakfast buffett was good. Only one draw back. Normally when traveling, I can go to a hotel room and adjust the wall air conditioner to fan only. That gives me the white noise that I need to block out all other ambient and non ambient sounds that may occur in a hotel by other guests and noises that may occur outside. So, I had to turn the air conditioner to its lowest setting to do just that. I love the cold and I love a chilly room. Four pillows plus a decorative lumbar pillow on my bed was awesome. Perfect for my ever existing and consitent back pain. But back to my story about my need for white noise. Last night at various times 2 car alarms went off and then someone was slamming their door(s) occasionaly here on my floor. This a hotel near sfo which didnt bother me. I love planes. My father, who has been gone now for 25 years and he was a pilot and owned his own antique planes. After I was married i lived for a time by the san Jose Airport so the jets flying overhead became barely noticeable. So the jets here at sfo dont bother me at all. But, when the air conditioner reaches its programmed temperature and it shuts down thats when the other sounds of doors closing throught out the odd midnight hours bother me. Other than that I think I would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby, breakfast and bar area. Very comfortable, if not basic, room. Only downside was the limited shuttle service that's shared among other hotels. Good value.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a one night stay close to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Roxanne

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

10/10 Excellent

America

Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Doreen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle service, great customer service, clean, quiet.
Stayed 2 nights in Oct 2024

6/10 Okay

xing

Liked: Staff & service
Disliked: Property conditions & facilities
ok
Stayed 1 night in Oct 2024

6/10 Okay

Rhoda, Milwaukee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Convenient to airport and good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Hung

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The proximity to SFO was great. But the hotel rating on Expedia was deceiving and so were the pictures. They looked much more appealing and cleaner online. It was a small room for a queen bed. Only one night stand on one side, so if a couple came, your phone would have to be charged and put somewhere else. More than half of the outlets were so worn down the charger would almost fall out. The bathroom was dirty with caulking black and worn. I regret staying here, the price was good, but I should've paid $20 more for a much better stay elsewhere.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

8/10 Good

Julita

Stayed 4 nights in Oct 2024

8/10 Good

Mann

Liked: Cleanliness, staff & service, amenities
I like their friendly staffs and nice dining area Also I can check in early when they have room available
Stayed 3 nights in Oct 2024