Ratings based on 963 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 16, 2024 on Expedia
Lovely and very convenient to many tourist attractions
Comment from Hotel Management
Apr 17, 2024 by Tony, Hotel Management
Hello,Thank you for the wonderful review! We're thrilled to hear you found the Argonaut to be both lovely and conveniently located near many of San Francisco's famed tourist attractions. Our goal is to provide a comfortable and accessible base for our guests as they explore the vibrant history and sights of Fisherman's Wharf and beyond. We look forward to welcoming you back for another memorable visit. If there's anything else we can do to make your next stay even more special, please don't hesitate to let us know.Warm regards,Tony RoumphManaging Director
by A verified traveler
Posted Apr 15, 2024 on Expedia
Great location and staff
Rooms a bit scuffed and parking way too expensive
Comment from Hotel Management
Apr 16, 2024 by Tony, Hotel Management
Hi Helle,Thank you for your feedback. We're glad to hear that our location and staff met your expectations, providing a great experience during your stay. We truly appreciate your comments regarding the room condition and understand your concerns about parking costs. Please know, we're continuously working on improving our facilities and will take your observations into consideration for future enhancements. Regarding parking, we strive to offer competitive rates for our prime location in San Francisco; however, we understand this can be a concern for our guests, and we're always happy to suggest more cost-effective alternatives nearby.We hope these minor issues did not significantly impact your overall stay, and we look forward to the opportunity to welcome you back to the Argonaut, aiming for an even more satisfying experience next time.Warm regards,Tony Roumph Managing Director
by A verified traveler
Posted Apr 15, 2024 on Expedia
Comment from Hotel Management
Apr 16, 2024 by Tony, Hotel Management
Hi Marcela,Thank you so much for taking the time to leave us a 5-star rating! We're thrilled to hear that you enjoyed your stay at the Argonaut. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we've succeeded with yours. We look forward to welcoming you back to the heart of Fisherman's Wharf for another unforgettable visit. Don't hesitate to reach out for any future bookings or requests.Best wishes,Tony RoumphManaging Director
by A verified traveler
Posted Apr 13, 2024 on Expedia
Good
Comment from Hotel Management
Apr 14, 2024 by Tony, Hotel Management
Hi Stephen,A 5 out of 5 rating from a valued guest like you is the highlight of our day! We're thrilled to hear that we hit the mark in making your stay wonderful. Each member of our team is dedicated to creating unforgettable experiences, and your feedback is a testament to their hard work. We look forward to the opportunity to serve you again.
by A verified traveler
Posted Apr 13, 2024 on Expedia
We loved our stay. Hotel was wonderful
Comment from Hotel Management
Apr 14, 2024 by Tony, Hotel Management
Hi Linda,Receiving a perfect rating from you is an honor! We are beyond thrilled to know that we exceeded your expectations in every way possible. Your feedback is a beacon that guides our efforts in providing unparalleled hospitality. We cherish your support and are excited about your next visit. Thank you for spreading the word about your positive experience.
by A verified traveler
Posted Apr 11, 2024 on Expedia
The hotel is ok, our room was dirty when we arrived with a big coffee spillage on bedside table which made me doubt how clean the rest was. We asked for the room to be cleaned and came back and it was the same so had to ask again the next morning. The shower was also broken and bathrooms dated. Attempting to upsell to the kids by leaving overpriced soft toys on the bed when you arrive is undesirable too.
Comment from Hotel Management
Apr 11, 2024 by Tony, Hotel Management
Hi Chloe,I'm here to help with your request. Let's revise the response to include your name and title, and emphasize the commitment to addressing any issues had they been fully known during the stay.We sincerely apologize for the concerns you've mentioned regarding the cleanliness and condition of your room upon arrival. Ensuring our rooms meet the highest standards of cleanliness and functionality is a cornerstone of our commitment to guest satisfaction at the Argonaut Hotel. It's disheartening to learn about the oversight with the coffee spillage and the shower issue, and even more so that your initial request was not resolved promptly. Please know, had these issues been fully brought to our attention during your stay, we would have taken immediate action to rectify them to ensure your comfort and satisfaction.We aim to create a welcoming and enjoyable experience for all our guests, including families, and we regret if the inclusion of soft toys in the room felt more like an upsell rather than a gesture to delight. We value your feedback as it provides us with the opportunity to improve our services and reconsider how we extend such gestures in the future.Your comments have been shared with our housekeeping and maintenance teams to prevent such incidents from occurring again. At the Argonaut Hotel, we are dedicated to making every guest's stay memorable for the right reasons, and we would appreciate the opportunity to demonstrate this commitment to you on your next visit.Warm regards,Tony RoumphManaging Director
by A verified traveler
Posted Apr 7, 2024 on Expedia
Rooms are unique and very clean
Comment from Hotel Management
Apr 7, 2024 by Tony, Hotel Management
Hi Danielle,Thank you for your kind words! We're delighted to hear you found our rooms unique and clean. At the Argonaut, we take great pride in providing accommodations that aren't just a place to stay but a part of your San Francisco adventure. Our commitment to cleanliness and distinctive decor is part of what makes staying with us a memorable experience. We look forward to welcoming you back for another enjoyable visit.Warm regards,Tony Roumph Managing Director
by A verified traveler from Los Angeles
Posted Apr 7, 2024 on Expedia
Very nice staff. Odd bellman but ok. Very touristy area but we knew that coming in. Very accommodating desk staff. Great rooms and views.
Comment from Hotel Management
Apr 7, 2024 by Tony, Hotel Management
Hi Ian,Thank you for sharing your thoughts! We're glad to hear you found our staff welcoming and the desk team especially accommodating. It's wonderful that our rooms and views contributed positively to your stay. We aim to ensure every guest feels at home and fully enjoys their visit, from the unique charm of our accommodations to the exceptional service provided by our team. We appreciate your feedback and look forward to having the opportunity to welcome you back for another memorable experience.Warm regards,Tony Roumph Managing Director
by A verified traveler
Posted Apr 5, 2024 on Expedia
This is a beautiful property inside and out; and a free Museum is attached! Everyone from valet to concierge was so welcoming and friendly. It literally felt like you were staying with friends! The rooms were cleaned and the beds were 10/10 comfortable! We don’t eat at the restaurant, but the coffee was great! Such a nice facility. The location could have been better! A block away from the Buena Vista and the trolley! A street lined with food options and right across from the beach. It was quiet and felt very safe. Will definitely come back!
Comment from Hotel Management
Apr 5, 2024 by Tony, Hotel Management
Hi Ashley,Thank you for your glowing review and for choosing to stay with us! We're thrilled to hear you found our property beautiful inside and out, and that you enjoyed the unique addition of the free museum attached to our hotel. It's wonderful to know that our team, from valet to concierge, made you feel so welcomed and comfortable, creating an experience akin to staying with friends.We're delighted that the cleanliness of our rooms and the comfort of our beds met your high standards, contributing to a restful stay. Although you didn't dine at our restaurant, we're glad the coffee left a positive impression!Your appreciation for our prime location near the Buena Vista, the iconic trolley, diverse food options, and the tranquility and safety of the area is much appreciated. We believe our location is one of our greatest assets, and we're happy it enhanced your San Francisco experience.We look forward to welcoming you back for another memorable stay. Thank you for choosing us as your home away from home.Warm regards,Tony Roumph Managing Director
by A verified traveler from Kenosha
Posted Apr 4, 2024 on Expedia
Great location
Wonderful customer service!
Clean.
Amazing restaurant in hotel.
Comment from Hotel Management
Apr 4, 2024 by Tony, Hotel Management
Hi Tracy,Thank you for your positive feedback! We're thrilled to hear you enjoyed our prime location and experienced the exceptional customer service we strive for. We're also glad that the cleanliness of our facilities met your expectations. It's fantastic to know that your dining experience at the Blue Mermaid, our in-hotel restaurant, was amazing. The Blue Mermaid is a crucial part of our guest experience, offering unique and memorable meals. Your kind words are greatly appreciated, and we look forward to having the opportunity to welcome you back for another remarkable stay.Warm regards,Tony Roumph Managing Director