6/10 Okay
Amy
Traveled with partner
Jan 4, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like out of the way. Excited to stay at a Wyndham hotel, but was very disappointed in the quality of our room and the out of work elevators. We requested a kitchenette suite, and we're on the third floor, having to carry all of our luggage and groceries up the three flights of stairs. Stairs. I am currently recovering from a completely torn ACL so this was very inconvenient. We had four different issues with our room. Only one was resolved, but each day I checked in with the front desk to find out the status of the other issues, and was told that they were so short-staffed that there was no management available to take care of my needs. Checking out the fifth morning, I was told that management would contact me within the next 24-48 hours, and 4 days later. I still have not heard from them. Very disappointed in this property. However, two of the front desk staff were great, but could do nothing to assist me.
Amy
Stayed 4 nights in Dec 2024