In all my years of traveling and staying in hotels, from Italy to Spain to London to Egypt, etc., and to backwoods cites in Arizona and Utah-- I've never in my life received such poor treatment and disrespect in any establishment. Not only is the staff extremely unkind, they are beyond unhelpful and unprofessional. I arrived at 1am after a long five hour drive, only to be greeted by the sight of a hotel unlike what I'd thought I had booked. This looked like a motel. Ugly yellow/tan stucco walls, with a foul smell, prehistoric elevators, and a crammed parking lot. Calling it a hotel is generous... I could've gotten far more amenities and better treatment for the same prices elsewhere. Upon entering the hotel lobby around 1:30am, I was in fact not greeted by the rude large islander man sitting at the front desk. I greeted him and was met with coldness from the first instance. He told me he had to charge me an $100 deposit, when there was no mention of it prior, but I did not argue or put up a fuss, as I get the need for a deposit. He then began telling us there was a $20 a night parking fee, and if we did not park it, our car would be towed immediately. So we paid. He took it out of our deposit, so we were then left with a $60 remaining deposit. We then get our keys, after he explains to me with a map, circling things left and right and talking down to me like an idiot when I would asked to have certain things clarified. The elevator did not work! My friend was handicapped!