Ratings based on 1,195 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 15, 2024 on Expedia
Great
Comment from Hotel Management
Apr 16, 2024 by T & C, Hotel Management
Hi Jesus,Thank you for sharing your positive experience with us. We are thrilled to hear that you had a great stay. Your feedback means a lot to us. Please come back soon.With Gratitude,Reuben MedinaDirector of Operations
by A verified traveler
Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by Ana M., Hotel Management
Hi David,We value your feedback. If you would be willing to provide more details about your stay, we would appreciate the opportunity to address any specific issues you encountered.
by A verified traveler
Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by Ana M., Hotel Management
We think you are a 5 out of 5 as well! Thank you for taking the time to post your feedback and we hope to welcome you back again soon!
by A verified traveler from Los Angeles
Posted Apr 9, 2024 on Expedia
When you check in hotels, usually they give you free complimentary bottled water. Here they offer you tap water that you have to ask the bar. This is an old old motel 6 like property that has been repainted. Door locks are old and noisy. TV are not smart TV that you cannot even do netflix or Hulu
Comment from Hotel Management
Apr 12, 2024 by Ana M., Hotel Management
Hello Anacleto,We are steering away from the plastic as part of our 'going-green' practice. Hydration stations are available throughout our property and we apologize if this information was not provided to you. We take your feedback to heart and will use it to make necessary improvements.
by A verified traveler
Posted Apr 8, 2024 on Expedia
I was amazed of everything they had available for the family I really enjoyed my stay
Comment from Hotel Management
Apr 10, 2024 by T & C, Hotel Management
Hi Lorena,Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay. Your feedback means a lot to us. We look forward to welcoming you back on your next visit.Kind Regards,Reuben MedinaDirector of Operations
by A verified traveler
Posted Apr 7, 2024 on Expedia
ASHLEY AT THE FRONT DESK is the BOMB!! Please ask for her! She made me and the family feel so much at HOME!!
Comment from Hotel Management
Apr 8, 2024 by Ana M., Hotel Management
We think Ashley is the bomb too! Thank you for your kind words! We will make sure to share the feedback with Ashley and we hope to see you again soon!
by A verified traveler
Posted Apr 7, 2024 on Expedia
Pool was great for getting outside. San Diego Riverwalk and a mall were all in walking distance. Room had space, 2 chairs and a table for sitting.
Comment from Hotel Management
Apr 10, 2024 by T & C, Hotel Management
Hi Linda, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the pool, the convenient location near San Diego Riverwalk and the mall, as well as the amenities in your room. Your feedback is truly valuable to us. We look forward to welcoming you back on your next visit.Sincerely,Reuben MedinaDirector of Operations
by A verified traveler
Posted Apr 7, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by T & C, Hotel Management
Hi Connie,Thank you for the 5-star rating! We appreciate your feedback. Please come back again soon!Kind Regards,Reuben MedinaDirector of Operations
by A verified traveler
Posted Apr 6, 2024 on Expedia
Beautiful outdoors, very well manicured lawns, great poolside fun area, colorful flowers/shrubs, and 5 star heavenly weather! Property was dated, room lights/furniture, windows and insulation of 70’s, I did not like that, also noise level from next room was disturbing. I could hear next door drawer, light switches, definitely snoring and showering.
Comment from Hotel Management
Apr 6, 2024 by Ana M., Hotel Management
We take your feedback to heart. Your insights are incredibly valuable to us, and we appreciate the opportunity to improve our services based on your experience. We thank you for choosing our property during your visit to San Diego.
by A verified traveler
Posted Apr 5, 2024 on Expedia
I recommend this property.
Comment from Hotel Management
Apr 6, 2024 by Ana M., Hotel Management
We appreciate your kind words! We thank you for taking time out of your day to give us a great review and we hope to see you again soon in San Diego!