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Sheraton San Diego Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton San Diego Resort

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, 2 Queen Beds, Marina View | Premium bedding, down comforters, in-room safe, desk
Meeting facility
Balcony
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service

Explore the area

Map
1380 Harbor Island Dr, San Diego, CA, 92101
  • Waterfront Park
    3 min drive
  • Port of San Diego
    4 min drive
  • B Street Cruise Ship Terminal
    4 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    12 min walk

Room options

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Lanai (Mobility Accessible, Tub)

  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds (View)

  • 305 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 505 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Tower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (Lanai)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 1 King Bed, Tower (Lanai)

  • 305 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Water view

Deluxe Room, 2 Queen Beds, Marina View

  • 396 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 505 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower (Lanai)

Room, 2 Double Beds, Tower (Lanai) | Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Tower (Lanai)

  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Marina View

Water view

Suite, 1 King Bed with Sofa bed, Marina View

  • 417 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Lanai, Tower

Room, 1 Bedroom, Lanai, Tower | Premium bedding, down comforters, in-room safe, desk

Room, 1 Bedroom, Lanai, Tower

  • 480 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Balcony)

55-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed with Sofa bed (Balcony)

  • 602 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Water view

Room, 2 Double Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Bay View (Balcony)

Executive Room, 1 Bedroom, Bay View (Balcony) | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Bedroom, Bay View (Balcony)

  • 690 sq ft
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Bay View (Hearing Accessible)

  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Balcony, Tower (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Tower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Water view

Deluxe Room, 1 King Bed, Marina View

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Tower)

  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View, Tower

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Bay View, Tower

  • 396 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Bay View, Tower (Balcony)

  • 396 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Marina View (Tower, Balcony)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Marina View (Tower, Balcony)

  • 305 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Marina View (Tower, Balcony)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View (Tower, Balcony)

  • 305 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Tower)

  • 305 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Water view

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wyndham San Diego Bayside

Pool
Free airport shuttle
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (5525)
The price is $193
per night
includes taxes & fees
Jan 8 - Jan 9
Wyndham San Diego Bayside

About this property

Sheraton San Diego Resort

Hotel in Harbor Island
6 restaurants, a marina, and 3 outdoor pools are available at this smoke-free hotel. An airport shuttle is free. Other amenities include 5 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Sheraton San Diego Hotel and Marina offers 1065 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Diego hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton San Diego Hotel and Marina features 3 outdoor swimming pools, 2 spa tubs, and a 24-hour fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is available for a surcharge.

Business-related amenities consist of a 24-hour business center and 52 meeting rooms. Event facilities measuring 14874 square feet (1382 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite parking is available (surcharge), along with a car charging station.

Sheraton San Diego Hotel and Marina is a smoke-free property.

Rumorosa - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Strada - This café specializes in Italian cuisine and serves breakfast, lunch, and light fare. Open daily.
Brewery X - Overlooking the pool, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sunglow - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bay Tower Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Uncovered self parking on site (USD 49 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 65 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay Tower Lounge
  • Brewery X
  • Rumorosa
  • Strada
  • Sunglow

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Boat
  • Boat tours
  • Kayaking
  • Motor boating
  • Personal motorized watercraft
  • Sailing
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 52 meeting rooms
  • Computer station
  • Conference center (14,874 square feet of space)

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:30 AM and 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 49 per night (in/out privileges)
  • Uncovered valet parking fee: USD 65 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Diego
San Diego Hotel Sheraton
San Diego Sheraton
San Diego Sheraton Hotel
Sheraton Hotel San Diego
Sheraton San Diego
San Diego Sheraton Hotel Marina
Sheraton San Diego Hotel Marina
The Sheraton San Diego Hotel And Marina
Sheraton San Diego Hotel

Sheraton San Diego Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1279 out of 2486 reviews" "
Rating 8 - Good. 489 out of 2486 reviews" "
Rating 6 - Okay. 286 out of 2486 reviews" "
Rating 4 - Poor. 226 out of 2486 reviews" "
Rating 2 - Terrible. 206 out of 2486 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 3 nights in Aug 2024

4/10 Poor

Elijah

Traveled with partner
Disliked: Staff & service, amenities
The properties customer service was severely lacking and below what should come with a resort experience. After being denied an early check in accommodation, which had been directly communicated with me that would indeed be accommodated, my partner and I were forced to wait 5 hours in the lobby with no room to get checked into. Family after family coming by and getting their room all while we were not offered no sympathy, no complimentary cup of water for waiting, nothing. It was lackluster and only remedied after calling the number provided on the website to get checked into a room. During the stay, people would regularly be piled up in the lobby awaiting their rooms to be assigned, seems like that is a common problem with the property. Definitely not worth the price of admission
Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a overnight stay with an early AM shuttle to the airport. The room was comfortable, the bed comfortable. The view beautiful. The outdoor spaces were nice to relax and enjoy a beverage. The brewery restaurant food was very good. This one checked all the boxes.
Stayed 1 night in Sep 2024

10/10 Excellent

Yasser

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Stayed 2 nights in Sep 2024

10/10 Excellent

polin

Stayed 1 night in Sep 2024

10/10 Excellent

Genesis

Stayed 1 night in Sep 2024

8/10 Good

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Loved the views, the staff, the dining/bars, and proximity to the marina.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing you can do about the airport noise.
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t get housekeeping
Stayed 2 nights in Sep 2024

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Dan Diego Marina & Bay. A little too close to the airport and a little too far from restaurants and shopping but an easy drive to many options for both
Stayed 2 nights in Sep 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had an issue with room service for breakfast and had to come downstairs to handle it. The hotel front desk attendants had me settle the matter with the restaurant. The restaurant general manager was a pleasure to work with, however, the hotel staff handled the situation in a way that made me feel like I wasted time and money for customer service that was subpar. Great atmosphere though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAPPY
Perfect Location close to Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Yelka

Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle stopped service at midnight, we waited for 30 minutes at 11:30. No shuttle, called hotel staff said it was on its way. At 12:30 we finally took a cab to property.
Stayed 1 night in Sep 2024

8/10 Good

Joel

Stayed 2 nights in Aug 2024

10/10 Excellent

Angeles

Stayed 2 nights in Aug 2024

8/10 Good

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area on the BAY side hotel is really dirty. Chairs were covered in bird poop. Hadn’t been hosed down at all. Spiderwebs and trash. The jacuzzi floor surface was slimy.
Stayed 2 nights in Aug 2024

8/10 Good

James Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nice freshly remodeled in the marina Tower the bay Tower however is yet to be remodeled. The staff were kind of courteous and the rooms were clean and fresh these are amazing from the balcony rooms definitely recommend them would stay there again
Stayed 3 nights in Sep 2024

4/10 Poor

Christine

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Anisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Benny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great
Stayed 4 nights in Sep 2024