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Sonesta ES Suites Carmel Mountain – San Diego

3.0 star property

Choose dates to view prices

Photo gallery for Sonesta ES Suites Carmel Mountain – San Diego

Tennis court
Exterior
1 bedroom, premium bedding, down comforters, desk
Lobby
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Hot Tub
  • Pet friendly
  • Parking available

Explore the area

Map
11002 Rancho Carmel Dr, San Diego, CA, 92128
  • Carmel Mountain Ranch Golf Course
    ‪10 min walk‬
  • Carmel Mountain Plaza
    ‪14 min walk‬
  • Marine Corps Air Station Miramar
    ‪11 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom Pool View)

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Queen Bed with Sofa bed (One Bedroom Pool View)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, premium bedding, down comforters, desk

Suite, Multiple Beds (Two Bedroom)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

1 bedroom, premium bedding, down comforters, desk

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (Executive Corner One Bedroom)

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Queen Bed with Sofa bed (Executive Corner One Bedroom)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Full-size fridge, microwave, stovetop, dishwasher

Sonesta ES Suites San Diego - Rancho Bernardo

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (1011)
$225 nightly
The price was $250
The price is $225 total
includes taxes & fees
Sonesta ES Suites San Diego - Rancho Bernardo

About this property

Sonesta ES Suites Carmel Mountain – San Diego

3-star hotel in Carmel Mountain Ranch
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, a business center, and conference space. Weekly housekeeping is available.
Sonesta ES Suites Carmel Mountain – San Diego offers 124 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Sonesta ES Suites Carmel Mountain – San Diego provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 325 square feet (30 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Sonesta ES Suites Carmel Mountain – San Diego is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 7:30 AM and 9:00 AM.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 8:30 AM on weekdays and 7:30 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 325 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Marriott Rancho Bernardo Carmel Mntn Ranch
Residence Inn Marriott Rancho Bernardo Carmel Mntn Ranch

Sonesta ES Suites Carmel Mountain – San Diego Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 902 reviews
Rating 8 - Good. 232 out of 902 reviews
Rating 6 - Okay. 83 out of 902 reviews
Rating 4 - Poor. 52 out of 902 reviews
Rating 2 - Terrible. 51 out of 902 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very conveniently located to both restaurants and shops. Property was clean and quiet. Parking easy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Phillip, Wildomar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff was very friendly and my room exceeded expectations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Leo

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove all the way from Northern California. 8 hours or so on the road. We got there at 5:30pm. I went to checked in and was told that unfortunately, the room is not ready yet. The guy at the front desk said it will be ready in 20 minutes. I was too tired and said OK, that's fine. I asked where the room is and we can just wait outside. The guy at the front desk named Benjie told me ok, just don't go in yet because the person cleaning might be surprised. I said ok and he told me that he will call when it's ready. We were in the car for about an hour. It's almost 7pm and the room is still not ready. Which I don't understand since the check in time is supposed to be 4pm. So I called the front desk and see what's going on. But instead of helping with the situation, we were told that we were told that it's not ready yet. But that was beyond the point. We were tired and my kids are in the back seat. We were all tired and ready to get some rest. When I was checking in, another family came in to check in and they got to their room right away. What's worse is that the bathtub is somewhat clogged. The water doesn't go down right away. Ceiling is too thin that we can hear footsteps on the room on top. We've stayed at other sonesta and never had this issues. So always try to book with Sonesta. But this by far the worse one I've been at. I will never book here ever again. The only reason why i booked this is because the one i booked before, the one on Mira messa was sold out.
Stayed 3 nights in Mar 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff, OLD property

The Staff were all wonderful, kind and accommodating. The free breakfast was the best I have ever had in a hotel. The problems we had were all related to the age and maintenance of the building. The elevator was broken, as was the hot tub (we had really been looking forward to the hot tub!). The couch in the room was horrible with a hard ridge that digs into your back. There is a fireplace but no wood to burn (definitely not a gas unit), who brings wood with them?? The bed sagged in the middle so we both rolled to the center. Then, on our last day, the hot water heater had an issue and they required us to move to a new room, we had had enough and decided to leave a day early. Once again though, the staff was very kind and did not charge us for the last night, even though we were past the check out time.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well taken care of
Stayed 2 nights in Mar 2025

4/10 Poor

LaTina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

shawntel

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Horrible front desk agent.

Check in was horrible. I called and confirmed that me and my 2 other parties were going to be next to each other. I was told on 2 occasions that we would be next to each other. Upon arrival that was not the case. When trying to explain our frustration, the front desk clerk refused to listen to our complaint. Instead he insisted on talking over us. He said “since y’all are complaining I’ll comp your parking.” When we asked if there was something we needed to put in the window, he said, “I’m already giving it to you’re for free since you’re complaining.” We proceeded to ask if we’d be towed or ticketed since we wouldn’t have anything in our windows. He then looked at us and handed us a slip to put in our cars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean property. Enjoyed our stay. Would stay again and would recommend.
Stayed 4 nights in Mar 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is a suite with full size fridge stoves kitchenware. Very nice for family visiting San Diego.
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice althought the hotel didn't have a elevator and the bathroom handle appeared to be broken the water was constantly running. The breakfast was good.
Stayed 2 nights in Mar 2025

2/10 Terrible

Renee

Traveled with family
Staff was rude Nice size rooms But will not visit again
Stayed 2 nights in Mar 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a hotel for long stays or because you have family nearby, I would not recommend this to anyone travelling to sightsee San Diego. For what it is, it's good. It has a little kitchenette, a living room area, and the bed linens are comfortable. Bonus that there is a GoPuff shop walking distance away!
Stayed 5 nights in Dec 2024

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

DK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

So nice and convenient

Our favorite local stay choice and staff. Benji is the Most amazing person and a gem of an employee. He’s become a friend and we are always so happy to see him when we check in! Thank You Benji!!
Stayed 6 nights in Dec 2024

10/10 Excellent

dean

Liked: Amenities, property conditions & facilities
All the plants and vibe
Stayed 5 nights in Mar 2025

6/10 Okay

Rebecca

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Overall a nice room

This was in a good location. Close to a lot of shops and restaurants. The room layout is nice and has a kitchen. The room could use a deeper clean like wipe down of walls and behind furniture but overall good. The biggest reason I gave a lower star rating is that we literally got stuck in our room due to a malfunctioning door. Maintenance had to get us out. The front desk seemed apologetic but it was a pretty huge issue.
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2025

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Justin

Stayed 8 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price. Nice suite
Stayed 1 night in Mar 2025

10/10 Excellent

Karen, San Diego

Stayed 1 night in Mar 2025

10/10 Excellent

Mediatrix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5

Our stay was excellent. Staff were so helpful and accommodating. Breakfast was great. Very clean and delicious. Will stay there again on our next trip to San Diego.
Stayed 7 nights in Mar 2025

10/10 Excellent

Marsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hot breakfast buffet- great breakfast staff. worth the 20 minute drive from San Diego for the lower cost and yet excellent suite.
Stayed 3 nights in Feb 2025