Ratings based on 1,782 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 21, 2024 on Expedia
All the added fees once you get on the property are completely unnecessary and starts your stay on the wrong foot.
Comment from Hotel Management
Apr 22, 2024 by General Manager, Hotel Management
Thank you for your feedback. We regret to hear about your disappointment with the fees during your stay. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. Should you return to the area, we hope you will consider staying with us again.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 19, 2024 on Expedia
Great for families with kids, and companies who organize outing or similar activities. Even just laying down at the beach or the pool is a decent nice experience! Just next door to SeaWorld is a plus.
Comment from Hotel Management
Apr 22, 2024 by General Manager, Hotel Management
Dear Shisi,It was our pleasure to host you at Paradise Point Resort & Spa! We are thrilled to hear you enjoyed the beach and pool and found it great for families. Thank you for your review, and we hope to see you again. Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 19, 2024 on Expedia
Amazing place to stay, wonderful walking around the property
Comment from Hotel Management
Apr 19, 2024 by General Manager, Hotel Management
Dear Alix,Thank you for your kind words. We're glad you enjoyed exploring the property, and we look forward to seeing you again at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager
by A verified traveler from Wilmette
Posted Apr 18, 2024 on Expedia
The staff was great and everything was very clean! The only drawback was that the bathrooms were small and dated (but again, clean!). A great place to stay given the price and location, but it would be fantastic if they had larger updated bathrooms.
Comment from Hotel Management
Apr 19, 2024 by General Manager, Hotel Management
Dear Jonathan,Thank you for choosing Paradise Point Resort & Spa and sharing your kind review. While we are sorry the bathroom didn't quite meet your expectations, we are happy you were impressed with our amazing staff, spotless accommodations, and fantastic location. We look forward to welcoming you back for many more memorable getaways.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 18, 2024 on Expedia
by A verified traveler
Posted Apr 17, 2024 on Expedia
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks again and I will be back very soon
Comment from Hotel Management
Apr 18, 2024 by General Manager, Hotel Management
Dear Dayshawn,Thank you for choosing Paradise Point Resort & Spa and for taking the time to share your five-star rating! We are delighted to hear that our friendly service and your pleasant experience at Barefoot Bar & Grill added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back again soon for another memorable stay.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 17, 2024 on Expedia
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Comment from Hotel Management
Apr 18, 2024 by General Manager, Hotel Management
Dear Teresa,Thank you so much for choosing to stay with us at Paradise Point Resort & Spa. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
Been staying here for years. Love the property and the peacefulness. Understanding it’s not peak season, staffing was noticeably short versus stays in the past. If you have cash, make sure to bring change. No one can make change LOL 😂
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Gita,We're proud to include you among our returning guests, and we're glad our peaceful property continues to impress you. Please come see us again soon at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
The room quality was bad, sheets were bad, the room itself was dirty.
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Amanda,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team to ensure our accommodations are comfortable and spotless. We're grateful for your time and look forward to welcoming you back and impressing you further.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
Came here to celebrate my husband's birthday. We had such a an amazing,fun and relaxing time. Can't wait to come back!
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Tanya, Thank you for choosing our resort to celebrate your husband's birthday! We're thrilled to hear that you had an amazing, fun, and relaxing time with us. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful stay. Here's to many more memorable celebrations with us!Sincerely,Jim Gross,General Manager