Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2296 Niels Bohr Ct, San Diego, CA, 92154
  • Alameda Otay
    ‪5 min drive‬
  • U.S. Consulate General Tijuana
    ‪7 min drive‬
  • Autonomous University of Baja California
    ‪20 min drive‬
  • San Diego, CA (SDM-Brown Field Municipal)
    ‪9 min drive‬

Room options

Standard Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 414 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility, Transfer Shower)

  • 414 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Hearing, Bathtub)

  • 414 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • 414 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel

Hotel in Otay Mesa
An outdoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel offers 99 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 15 to June 01:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Diego Otay Mesa
Holiday Inn Express San Diego Otay Mesa
Holiday Inn Hotel Otay Mesa
Holiday Inn Otay Mesa
Holiday Inn Express Hotel And Suites San Diego Otay Mesa
San Diego Holiday Inn
Holiday Inn San Diego
Holiday Inn Express Hotel Suites San Diego Otay Mesa
Holiday Inn Express Hotel Suites San Diego Otay Mesa

Holiday Inn Express Hotel & Suites San Diego Otay Mesa, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 606 out of 1378 reviews" "
Rating 8 - Good. 271 out of 1378 reviews" "
Rating 6 - Okay. 201 out of 1378 reviews" "
Rating 4 - Poor. 132 out of 1378 reviews" "
Rating 2 - Terrible. 168 out of 1378 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Wall paper was peeling and some stains here and there that could of been cleaned
Stayed 1 night in Oct 2024

2/10 Terrible

Rosa

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

mariana, San diego

Liked: Cleanliness, staff & service, amenities
They don't clean the room everyday, because they only male a "soft" cleaning that only includes taking the trash out unless you ask for it.
Stayed 2 nights in Oct 2024

2/10 Terrible

Enrique

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy...after 10 pm, children running and screaming by the Hotel Hallway Rooms... This morning at 6:45am a woman receptionist knocking on the door of our room very loudly because supposedly she did not get the report of our room/night payment and the deposit. The payment was charged to my card before we were at the Hotel to check in... The parking lot was blocked by some people that were smoking/drinking there. Very bad experience this time at this Hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Elva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el joven de recepción, los cuartos muy amplios, y todo muy limpio
Stayed 1 night in Oct 2024

2/10 Terrible

Janee

Stayed 2 nights in Oct 2024

10/10 Excellent

YONG

Stayed 4 nights in Oct 2024

6/10 Okay

Gustavo

Disliked: Staff & service
There was no staff to do checkin
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Zach

Stayed 3 nights in Oct 2024

10/10 Excellent

GRECIA

Stayed 1 night in Sep 2024

10/10 Excellent

Eleazar W

Stayed 1 night in Oct 2024

10/10 Excellent

Noe

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Cindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

Bignoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Diana, San Bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Cindy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Traveled with family
Stayed 2 nights in Oct 2024

4/10 Poor

Moises

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front staff personal was very friendly and accommodating. Our room bed sheets were not clean, had hair on pillow cases and sheets were not tidy. The shower stall also had hair in it. Front staff provided a different room which was cleaner.
Stayed 1 night in Oct 2024

8/10 Good

America

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service and cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Marla

Traveled with family
Liked: Cleanliness, amenities
We waited for about 20 minutes to check in. We had to walk around to find a staff member to have another person check us in. Housekeeping was sitting in the room behind the reception desk eating their lunch when we arrived and did not help us when we asked if they could have someone check us in.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Reena

Traveled with family
Disliked: Cleanliness
Bathroom needs some cleaning
Stayed 1 night in Oct 2024

6/10 Okay

Janette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

guillermo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
$100 dlls deposit
By mistake I booked this hotel, I was trying to booked Quality Inn, I dont regret , the only problem I had during my check-in, was the $100 dlls deposit ,I was paying in cash but the guy in the desk told me only credit card,next morning at checkout a lady asked me if my deposit was made with a credit card or cash, problem is paying credit card sometimes the money never get to the bank.Lady told me that the guy is a new employee and he doesnt know the rules, Im still waiting my $100 dlls deposit
Stayed 1 night in Oct 2024