Ratings based on 1,795 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Hotwire Verified Reviews
by A verified traveler from Wilmette
Posted Apr 18, 2024 on Expedia
The staff was great and everything was very clean! The only drawback was that the bathrooms were small and dated (but again, clean!). A great place to stay given the price and location, but it would be fantastic if they had larger updated bathrooms.
by A verified traveler
Posted Apr 17, 2024 on Expedia
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks again and I will be back very soon
Comment from Hotel Management
Apr 18, 2024 by General Manager, Hotel Management
Dear Dayshawn,Thank you for choosing Paradise Point Resort & Spa and for taking the time to share your five-star rating! We are delighted to hear that our friendly service and your pleasant experience at Barefoot Bar & Grill added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back again soon for another memorable stay.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 17, 2024 on Expedia
yes
Comment from Hotel Management
Apr 18, 2024 by General Manager, Hotel Management
Dear Teresa,Thank you so much for choosing to stay with us at Paradise Point Resort & Spa. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
Been staying here for years. Love the property and the peacefulness. Understanding it’s not peak season, staffing was noticeably short versus stays in the past. If you have cash, make sure to bring change. No one can make change LOL 😂
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Gita,We're proud to include you among our returning guests, and we're glad our peaceful property continues to impress you. Please come see us again soon at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
The room quality was bad, sheets were bad, the room itself was dirty.
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Amanda,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team to ensure our accommodations are comfortable and spotless. We're grateful for your time and look forward to welcoming you back and impressing you further.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
Came here to celebrate my husband's birthday. We had such a an amazing,fun and relaxing time. Can't wait to come back!
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Tanya, Thank you for choosing our resort to celebrate your husband's birthday! We're thrilled to hear that you had an amazing, fun, and relaxing time with us. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful stay. Here's to many more memorable celebrations with us!Sincerely,Jim Gross,General Manager
by A verified traveler from San Diego
Posted Apr 15, 2024 on Expedia
The grounds are beautiful. The rooms are comfortable & spacious, the free in room coffee is great too. My only complaints are the daily resort & parking fees and the prices at Barefoot being way too much.
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Veronica,It was a pleasure to host you at Paradise Point Resort & Spa. Situated on beautiful Mission Bay, our resort features tropical gardens and tranquil lagoons. Although we understand your thoughts on our fees, these details have been published online so you can review the information before making a reservation. Additionally, please know that our resort fee includes high-speed wireless internet, unlimited use of five pools and the fitness center, and recreation activities like tennis, basketball, mini golf, and lawn games. Our team looks forward to welcoming you back in the future. Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 14, 2024 on Expedia
Staff was on point. Grounds are lush with visitation and we'll kept.
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Jeremy,It was such a pleasure to welcome you to Paradise Point Resort & Spa! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our idyllic setting is always appreciated as well! Thank you for your perfect rating, and we hope you return soon. Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 14, 2024 on Expedia
Love it
Comment from Hotel Management
Apr 16, 2024 by General Manager, Hotel Management
Dear Jose,Thank you for sharing your short yet wonderful five-star review. We are delighted you had such a wonderful stay and look forward to welcoming you back to Paradise Point Resort & Spa again soon.Sincerely,Jim Gross,General Manager
by A verified traveler
Posted Apr 14, 2024 on Expedia
Excellent surroundings with great amenities!
Comment from Hotel Management
Apr 15, 2024 by General Manager, Hotel Management
Dear Carole,We loved hosting you at Paradise Point Resort & Spa. It's wonderful that our resort amenities and beautiful location on tranquil Mission Bay helped create a memorable experience for you. Please join us again soon!Sincerely,Jim Gross,General Manager