Ratings based on 1,342 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Every time I have stayed at this property there is an issue. I enjoy staying there when I don’t have a vehicle because of the access to the mall across the street and the local restaurants that I could walk to. Last night when I got back into my room, there was an alarm going off, I called the front desk with no answer. So I walked down, and there was a lady who didn’t apologize for the alarm she was kind of rude that she had to do some work. She looked at me walked outside and said there it’s fixed.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Close to LEGOLAND and restaurants and had a shuttle that took you to LEGOLAND
by A verified traveler
Posted Mar 26, 2024 on Expedia
Outdated bathrooms with signs of mold and age. Clean room and beautiful facilities. Love the location near the beach, and walkable to gorgeous outdoor mall with coffee shop annd restaurants. Loved seeing the famous flower fields everyday when we walked out of our hotel room
by A verified traveler
Posted Mar 26, 2024 on Expedia
Refrigerator didnt work
Comment from Hotel Management
Mar 26, 2024 by Justine, Hotel Management
Thank you so much for your perfect rating, Edward! We are very sorry to hear that the refrigerator in your guestroom did not operate properly and we will ensure all of our room amenities are working in each guestroom to prevent this in the future. We appreciate your understanding and we hope to have the chance to accommodate you better in the future.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Justine, Hotel Management
Thank you for your honest feedback, Christopher! We appreciate you taking the time to review our hotel.
by A verified traveler
Posted Mar 24, 2024 on Expedia
First and last stay at this place. Great if you have kids and going to Legoland ehich Ibwasnt.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Justine, Hotel Management
Thank you for your rating, Phyllis! We hope you enjoyed your stay with us.
by A verified traveler
Posted Mar 23, 2024 on Expedia
I love this place, conveniently located and very comfortable!!
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you so much for your great rating and comments, Vanessa! We really appreciate you taking the time to provide awesome feedback about your recent stay. We hope to be your hotel of choice next time your travels return to Carlsbad.
by A verified traveler
Posted Mar 22, 2024 on Expedia
Nice landscaping and trees
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you so much for taking the time to review our hotel, Lorraine. We appreciate your comments about our nice landscaping and we are happy to hear you enjoyed your experience. We hope we get the chance to see you again in the future.
by A verified traveler
Posted Mar 22, 2024 on Expedia
Comment from Hotel Management
Mar 25, 2024 by Justine, Hotel Management
Thank you so much for your perfect rating, Joseph! We appreciate you for being our guest and we are happy to hear you enjoyed your stay with us.