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Hotel Palace Inn SCLC

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Inn SCLC

Bar (on property)
Front of property - evening/night
View from property
Lobby lounge
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Francisco Leon No 9, Barrio Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Foro Cultural Kinoki
    3 min walk
  • Santo Domingo Handicraft Market
    4 min walk
  • Luigui's Pizza
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    93 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, desk, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, free WiFi

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Property grounds

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Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (406)
The price is $33
per night
$39 total
includes taxes & fees
Jan 10 - Jan 11
Hotel Hacienda Don Juan

About this property

Hotel Palace Inn SCLC

3-star hotel in Zona Centro
Along with a bar/lounge, this smoke-free hotel has free use of bicycles and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Hotel Palace Inn SCLC offers 30 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Hotel Palace Inn SCLC features a terrace, a vending machine, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This San Cristóbal de las Casas hotel also offers a garden, a front-desk safe, and an elevator. Onsite covered self parking is complimentary.

Hotel Palace Inn SCLC is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 for adults and MXN 100 for children
  • A bar/lounge

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 100 for adults and MXN 100 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply

Property is also known as

Palace SCLC Hotel Brewery San Cristobal de las Casas
Palace SCLC Hotel Brewery
Palace SCLC Brewery San Cristobal de las Casas
Palace SCLC Brewery
Palace SCLC Hotel & Brewery San Cristobal De Las Casas
Palace SCLC Hotel Brewery
Hotel Palace Inn SCLC Hotel
Hotel Palace Inn SCLC San Cristóbal de las Casas
Hotel Palace Inn SCLC Hotel San Cristóbal de las Casas

Hotel Palace Inn SCLC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 352 reviews" "
Rating 8 - Good. 106 out of 352 reviews" "
Rating 6 - Okay. 21 out of 352 reviews" "
Rating 4 - Poor. 7 out of 352 reviews" "
Rating 2 - Terrible. 5 out of 352 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Out of the staff Víctor was the only friendly and helpful one. We enjoyed our stay and will stay here again when we return to San Cristabel de las Casas.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ulises

Stayed 1 night in Jun 2023

10/10 Excellent

Lorenzo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience
Stayed 1 night in May 2023

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Pierre

Stayed 1 night in Mar 2023

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable and relaxing stay
Stayed 3 nights in Jan 2023

10/10 Excellent

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel with friendly staff. Excellent location close to main tourist attractions. Highly recommended.
Stayed 1 night in Jan 2023

10/10 Excellent

Jaime

Stayed 1 night in Dec 2022

8/10 Good

jose, houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Aug 2022

6/10 Okay

Beatriz

Traveled with family
Friendly customer service.
Stayed 1 night in May 2022

8/10 Good

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Room’s furnitures and doors are all solid natural wood with clear coat, staff are friendly and helpful, close to everything, restaurants and shops all around. What’s lacking is a closet in the room, so you can’t really unpack.
Stayed 5 nights in Jan 2022

8/10 Good

Yvan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small but convenient stay
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No recomiendo tanto
El hotel está en muy buen lugar. No hay desayuno, internet muy mal.
Stayed 1 night in Jul 2021

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
If you need reliable wifi from your room I do not recommend this hotel. Other than that it was great! Walking distance from everything you need.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The good things were that the rooms were clean and has a good location. The bad things: the beds were hard as rock, pillows were uncomfortable, no air conditioning, really noisy, the hot water would run out right away, so most times we had to shower with cold water. The WiFi doesn’t work, once your get into the hotel is like a dead zone for cell phone service, the only way to get WiFi is in the lobby. The free breakfast sucks, and even if you are willing to pay for breakfast they refuse to cook it for you, since the hotel technically doesn’t have a restaurant. The staff doesn’t help with anything, no help with luggage, no concerns about the bad WiFi or the issues with the hot water. I have no idea why this place has high reviews, it’s misleading. We ended up leaving two days before even when we had already paid four days by Expedia. We tried to get a refund for the 2 nights we weren’t going to be there and they refused. Overall it’s just a really sucky hotel, feels more like a hostal.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice modern hotel in a good location in San Cristobal. However the room that we got was very cold, there was no heating other than extra blankets. Also the wifi was average and only seemed strong in the common areas.
Stayed 3 nights in Jan 2019

10/10 Excellent

TROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort means paying a little more
Centrally located and there are a few fine dinning Mexican restaurants within walking distance
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This hotel is brand, spanking new. Their restaurant and brewery were outstanding. It was safe, modern, and the staff couldn't have been friendlier. The location is so convenient to all the San Cristobal activities. I was sad to have to leave, but I'd definitely want to go back!
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place to stay despite some deficiencies.
There was only a hanger for the shower´s towels. No heating. No hairdryer. Internet was intermittent and slow.
Stayed 4 nights in Jul 2017

8/10 Good

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is new, but it smelled humidity a lot. The staff is really kind and helpful.
Stayed 1 night in Jul 2017

10/10 Excellent

GEORGINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Muy buena ubicación, muy cerca de todos los sitios de interés en el centro. Habitacion limpia con aire acondicionado, secadora , agua caliente en regaderas todos los dias sin problema. El personal amable. En especial Jesús en la recepción durante el turno de la tarde, nos ayudó mucho en nuestra estancia, cada pregunta que teniamos nos ayudaba a resolverla y con muy buenos consejos de que lugares vistar durante nuestra estancia . Los inconvenientes que tuvimos en la habitación fué que un día no podiamos acceder al cable en la tv , pero nos ayudaron a solucionarlo en ese mismo rato . Otro fué que el internet iba y venía con intermitencia en la habitación , fuera de eso la estancia fue muy buena.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024