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La Estancia

3.5 star property

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Photo gallery for La Estancia

Property grounds
Restaurant
1 bedroom, in-room safe, desk, blackout drapes
Terrace/patio
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Jose Felipe Flores #39, Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Mesoamerican Museum of Jade
    ‪8 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 1
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

La Estancia

3.5-star hotel in Santa Lucía
Along with a restaurant, this hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
La Estancia offers 14 accommodations with laptop-compatible safes and hair dryers. 34-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This San Cristóbal de las Casas hotel also offers a terrace, a garden, and dry cleaning/laundry services. Onsite self parking is complimentary.

La Estancia has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
La Estancia has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 120 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

La Estancia Hotel
La Estancia San Cristóbal de las Casas
La Estancia Hotel San Cristóbal de las Casas

La Estancia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Hotel was Perfect- Great Location

Amazing stay. Hotel is PERFECT! Rooms are clean, bed was very comfortable and the staff is the best! Moses was so helpful in recommending a tour for us. Distilled water was readily available. Great location. 6 min drive to ADO BUS STATION.
Stayed 5 nights in Nov 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so clean, comfortable and well-run! The breakfast was plentiful and delicious. Really lovely place. My very minor complaint would be the pillows were hard but the beds were perfect and the linens very nice!
Stayed 5 nights in Jan 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Mireya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, so nice the people were awesome
Stayed 4 nights in Feb 2022

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lovely Stay

Our stay was wonderful. The property is very beautiful and the service was great. The front desk arranged for our tour and also called taxis for us when needed. We had a king room with a balcony. The bed was very comfortable, quality linens. Everything was in working order - outlets, cable tv even with English channels, wifi, and excellent/fast hot water! The food was also good. We had both breakfast and room service. Both excellent service and prices. It's on a quiet part of a main street, but everything we needed was a short walk. Would recommend to others and stay here again!
Stayed 2 nights in Oct 2021

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place

The place is very clean and newly rebuilt. Service and hospitality are great. Near the Centre of town and the breakfast was great.will definitely be going back there again
Stayed 4 nights in Apr 2021

10/10 Excellent

Francis Yuliett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy cómodo, el personal muy amable, todo muy bello.
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar Ramon

Stayed 2 nights in Oct 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy Silena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camas súper cómodas , servicio excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas
Stayed 1 night in Aug 2024

10/10 Excellent

Betzabé

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya había estado antes en La Estancia y ahora que volví me sentí como en casa. El personal es muy amable y todos los servicios funcionan muy bien, las instalaciones son agradables y siempre impecables.
Stayed 4 nights in Jul 2024

8/10 Good

JAIME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel típico muy bonito, tranquilo, limpio y bien atendido, con jardines muy bien cuidados, los cuartos amplios, a tan solo 4 cuadras del centro, los desayunos americano con buen sabor, y con una buena atención del personal.
Stayed 5 nights in Nov 2023

10/10 Excellent

Fabiola Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con gusto regreso, excelente decisión.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eduardo

Stayed 3 nights in Apr 2023

10/10 Excellent

Benito

Stayed 3 nights in Apr 2023

2/10 Terrible

PABLO

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
AL SIGUIENTE DIA DE MI RESERVA, ME COMUNIQUÉ AL HOTEL PARA VER SI CONTABAN CON ESTACIONAMIENTO ME DIJERON QUE SI PERO ANTES DE MI LLEGADA MARCARÁ PARA QUE ABRIERAN YA QUE ES REDUCIDO EL ESPACIO Y LA CALLLE, DESAFORTUNADAMENTE FUE TODO LO CONTRARIO, LA RESPUESTA FUE QUE CONFORME VAN LLEGANDO LOS HUÉSPEDES ASIGNAN LUGARES DE ESTACIONAMIENTO, QUE UNA PERSONA SE ENCARGA DE TRASLADAR LOS VEHÍCULOS A 4 CALLES DEL HOTEL Y NO HUBO OPCIÓN DE ESTACIONARSE PARA BAJAR LAS COSAS, NADIE SALIÓ AYUDARNOS Y LOS CARROS ATRÁS QUERIENDO AVANZAR, TERMINAMOS HOSPEDADOS EN OTRO HOTEL. CALIFICÓ COMO PÉSIMA ATENCIÓN DEL PERSONAL, PRIMERO TÉ DICEN UNA COSA Y CUANDO LLEGAS ES OTRA COSA. NO PUDIMOS CANCELAR Y PERDÍ MI DINERO.
Stayed 1 night in Apr 2023

6/10 Okay

Juan, Taxco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Mar 2023

10/10 Excellent

IVETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta el ambiente acogedor del hotel. Siempre huele a limpio y las areas verdes siempre impecables. El restaurante tiene buena cocina. Podría mejorar la puerta principal que es un poco dura, y si uno va con maletas no es tan facil.
Stayed 1 night in Jan 2022

10/10 Excellent

Sergio

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
En general me gustó todo, muy cómodo bien ubicado y muy amable la gente que brinda el servicio ahi
Stayed 4 nights in Dec 2021

10/10 Excellent

Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirección erronea

El hotel es espectacular en en servicios limpieza, pero hay un pequeño detalle que tienen que mejorar, la dirección que tiene hoteles.com no es la correcta, ya que el hotel la estancia no tiene ningún aviso, y la puerta en esa calle indicada está cerrada, perdí una hora tratando de ubicar el hotel y gracias a un vecino que tiene una barbería al lado, me explico que la entrada del hotel es por la calle de arriba y que tiene como nombre paradero margarita, les solicito actualizar la dirección de entrada del hotel con la finalidad que las personas que reservan no pierdan el tiempo
Stayed 1 night in Aug 2021

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

4/10 Poor

Gabriela

Stayed 2 nights in Mar 2021

10/10 Excellent

carlos edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy limpio y cómodo además de muy silencioso
Stayed 1 night in Jan 2021