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Hotel Yú

2.5 star property

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Photo gallery for Hotel Yú

Courtyard
Front of property
Double Room, 2 Double Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Reception
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Cuauhtémoc 18 Zona Centro, San Cristóbal de las Casas, CHIS, 29200
  • Plaza 31 de Marzo
    ‪3 min walk‬
  • Mesoamerican Museum of Jade
    ‪3 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Double Room, Multiple Beds

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 3 Twin Bunk Beds

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About this property

Hotel Yú

Hotel in Zona Centro
This hotel features a 24-hour front desk, a garden, and free WiFi in public areas.
Hotel Yú offers 10 accommodations with complimentary bottled water and complimentary toiletries. Plasma televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Yú features a garden and a water dispenser. Wireless Internet access is complimentary.

Hotel Yú has designated areas for smoking.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • 1 building
  • 2 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Yú San Cristobal de las Casas
Yú San Cristobal de las Casas
Hotel Yú Hotel
Hotel Yú San Cristóbal de las Casas
Hotel Yú Hotel San Cristóbal de las Casas

Hotel Yú Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 61 reviews
Rating 8 - Good. 15 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana Belen

Stayed 2 nights in Mar 2025

8/10 Good

ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel pequeñito y amable, los huéspedes ruidosos y poco empatices
Stayed 4 nights in Sep 2023

10/10 Excellent

Amit

Stayed 5 nights in Apr 2022

4/10 Poor

Russell

Traveled with family
Disliked: Cleanliness, room comfort

Disappointing

Positives: Staff were friendly, plenty of hot water, and comfortable beds. Negatives: Cold room lacking space heater or coffee maker, moldy shower curtain, broken bathroom towel holder, and (most bothersome) absolutely no insulation from noise ( guests talking on the phone in the courtyard in the predawn hours woke me up both mornings of my stay).
Stayed 2 nights in Dec 2021

8/10 Good

Magnolia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito y todas las personas que nos atendieron fueron muy amables. Nos hubiera gustado que el internet fuera mejor.
Stayed 7 nights in Dec 2021

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Julian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not the right value for money

I knew that when I booked late I was not guaranteed that I would get my money’s worth, and this was the case. The hotel is not a Boutique Hotel, it´s just a normal hotel. The room was extremely cold with no heating. The shower had a curtain instead of a glass door (other rooms did have glass doors), no hangers in the closet (we had to ask for them) and internet service in the rooms was poor. Apart from this, the location is good, only a couple of blocks away from the main square and lots of places to eat and have fun.
Stayed 5 nights in Dec 2017

10/10 Excellent

Francisco Javier

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mayela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y queda a dos cuadras del andador pricipal. Aunque la limpieza es buena en general, el baño tenia moho( las paredes y un poco en las regaderas) Le falta iluminación a la habitacion tiene luces muy tenues. La atencion del personal es muy buena. Solo falto un poco mas de atencion en los pequeños detalles como reponer en los dias de limpieza el shampoo, jabon y botella de agua, de los cuales solo dejan uno de cada uno aun que sean para 3 personas.
Stayed 6 nights in Dec 2024

10/10 Excellent

Saarai

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cálida la atención y la estancia en general
Stayed 3 nights in Jul 2024

10/10 Excellent

hugo ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me encanto el hotel. céntrico y místico. me volvería a hospedar ahí mismo sin dudarlo
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosemberg

Liked: Cleanliness, staff & service, property conditions & facilities
Genial todo excelente
Stayed 1 night in Mar 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor de la zona y muy cómodo
Stayed 3 nights in Feb 2024

10/10 Excellent

Monse

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

#4 Girely Itzel

Disliked: Staff & service
No me agradó que el personal era poco atento y nos dejaron mucho tiempo fuera de la habitación
Stayed 1 night in Dec 2023

10/10 Excellent

CARLOS M

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

Fue mi estancia muy buena
Stayed 2 nights in Nov 2023

8/10 Good

SEIKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejar más amenidades, éramos tres y solo dejaron una botella de agua, un jabón, un champú
Stayed 1 night in Nov 2023

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, precio súper accesible. Instalaciones sencillas pero cómodas. Está muy cerca del parque y de uno de los andadores principales. Te atienden muy amablemente.
Stayed 1 night in Oct 2023

6/10 Okay

Karina

Traveled with partner
Liked: Cleanliness, amenities
El hotel es muy sencillo, practicamente para dormir y nada mas, no cuenta con ningun servicio adicional y no hay opcion de alimentos o bebidas tampoco, la recepcion siempre sola, de repente se asoma una chica que le preguntas si hay algo que hacer y te dice que nada, o tampoco te da referncias de nada.
Stayed 1 night in Oct 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy tranquilo para descansar 😃
Stayed 1 night in Jul 2023

10/10 Excellent

daysi robles garcía

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Cesar

Stayed 1 night in Feb 2023

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y la atención del personal muy atenta
Stayed 2 nights in Feb 2023

10/10 Excellent

Osmar Josue

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La amabilidad del personal y ubicación, todo esta súper cerca