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Hotel San Marcos

3.5 star property

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Photo gallery for Hotel San Marcos

Deluxe Studio Suite | Desk, iron/ironing board, free cribs/infant beds
Interior
Porch
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Crescencio Rosas #21, Barrio de San Antonio, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪4 min walk‬
  • Mesoamerican Museum of Jade
    ‪6 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪71 min drive‬

Room options

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About this property

Hotel San Marcos

3.5-star hotel in Santa Lucía
This hotel features a restaurant, a snack bar/deli, and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Hotel San Marcos offers 28 accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
El Naranjo - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 130 for adults and MXN 85 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Naranjo

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 130 for adults and MXN 85 for children
  • Airport shuttle fee: MXN 750 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel San Marcos San Cristobal de las Casas
San Marcos San Cristobal de las Casas
Hotel Hotel San Marcos San Cristobal de las Casas
Hotel San Marcos San Cristobal de las Casas
San Cristobal de las Casas Hotel San Marcos Hotel
San Marcos
Hotel Hotel San Marcos
Marcos Cristobal Las Casas
Hotel San Marcos Hotel
Hotel San Marcos San Cristóbal de las Casas
Hotel San Marcos Hotel San Cristóbal de las Casas

Hotel San Marcos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 140 reviews
Rating 8 - Good. 50 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria Del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service

Good, but could have been better

Great front desk staff and friendly helpful service. Room was a bit small and slightly musty smelling and unfortunately housekeeping did only a cursory cleaning between our stay and the prior guests. Still some hair on the sink and no extra toilet paper with only a small half roll available.
Stayed 1 night in Nov 2019

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and good location

Very pretty hotel. Rooms are small and double bed very small. Good location and very clean. They don’t speak English and cater more to Mexicans which didn’t bother me at all even though I don’t speak Spanish I managed to communicate. We had a triple and had to ask for a third towel every day for 4 days. Breakfast was good and reasonably priced
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Carola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice, very central, near the park and you can do everything by walking.
Stayed 4 nights in Apr 2019

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A colonial gem with modern conveniences & comfort

The Hotel San Marcos was a second stop in San Cristobal dlc and it was a delightful respite. The hotel was clean and appointed beautifully. We (my mom and I) had been staying at another colonial property in the city with a tour group and due to illness had to stay behind in San Cristobal before heading home. When we arrived at Hotel San Marcos we were impressed with everything we saw and with everyone we met. Laundry was sent out and received back in two hours, the room was cozy and when I asked for extra blankets the desk manager offered a room heater. I will choose Hotel San Marcos anytime I am in San Cristobal.
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to downtown and markets😎 Staff are friendly and attentive. Meals were simple, but very good. We would definitely stay here again😎🇨🇦
Stayed 1 night in Feb 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Al, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in historic downtown. Within walking distance of downtown, places of interest, shopping, beautiful and comfy room.
Stayed 1 night in Jun 2018

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Cristobal

Very nice place
Stayed 1 night in May 2018

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

excelente service and room!

6/10 Okay

julio, san diego

Liked: Property conditions & facilities
Disliked: Room comfort

Great little hotel

Location ok... hotel rooms not very cosy, overall is a OK hotel to stay
Stayed 1 night in Nov 2017

8/10 Good

Peter, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Internet did not work in room. Comfortable bed. Central location. Greatly appreciated bottle of water each day. Nice atmosphere. Helpful staff. Good shower.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to the andador and churches

The staff was really nice and servicing. The mattress was confortable for me, but the the pillows were a bit uncomfortable. They have different types (soft,med,hard) but overalll the style of the hotel is great to my liking and preference. Recommend...

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Cristobal de la Casas

A very comfortable bed/mattress. However the room was cold and dark. I did not want to get out of bed in the morning! Nice hot water however and the staff was lovely.

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed Friendly staff Lovely vibe hotel

8/10 Good

clarkey, ontario, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel - close to sites

No central heat - so bring a sweater - it is cool in January - no English spoken - good breakfasts - small quaint hotel - easy walk to central church and transportation - I would stay there again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can always come back here!

The hotel is a great place to stay beacuse of the service, price and location. The staff was always super friendly and helpful! the rooms are very comfortable.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in central location

Great hotel in central location. Very quiet and comfortable rooms. Friendly and efficient staff. Would definitely stay there again.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

No more than nice

The room is nice and the bed was wow (so comfortable and big...), but if the wifi is bad in all San Cristobal, in hotel San Marcos is even worse! The stuff was nice, until they had to help in something, and then they failed. I will love to comeback to San Cristobal but Not to San Marcos hotel (specially not alone).

10/10 Excellent

Ma. Santos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limpio, bien ubicado y la atención del personal muy amable. Sin duda regresaré Muchas gracias
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hospitalidad del personal. Y la buena disposición que tienen para orientar.
Stayed 4 nights in Jan 2020

8/10 Good

Rosa María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

MARCO ANTONIO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019