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Hotel Posada el Zaguan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Posada el Zaguan

Lobby
Reception
Reception
Courtyard
Free daily full breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Amber Museum of Chiapas
    6 min walk
  • Mesoamerican Museum of Jade
    7 min walk
  • Taqueria Lupita
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 110 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Twin

Habitacion Twin | In-room safe, iron/ironing board, free WiFi, bed sheets

Habitacion Twin

  • 144 sq ft
  • Sleeps 2
  • 2 Twin Beds

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$52 total
includes taxes & fees
Jan 11 - Jan 12
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About this property

Hotel Posada el Zaguan

3.5-star hotel in De La Merced
A 24-hour front desk, tour/ticket assistance, and a garden are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a communal living room and a front-desk safe.
Hotel Posada el Zaguan offers 5 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This San Cristóbal de las Casas hotel also offers a terrace, tour/ticket assistance, and a garden.

Hotel Posada el Zaguan has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 80 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 5550620602

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Posada el Zaguan Hotel
Collection O Hotel El Zaguan
Hotel Posada el Zaguan San Cristóbal de las Casas
Hotel Posada el Zaguan Hotel San Cristóbal de las Casas

Hotel Posada el Zaguan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Romelia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Stayed 8 nights in Mar 2023

10/10 Excellent

Jesus, Playa del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excellentw
Stayed 2 nights in Sep 2022

10/10 Excellent

Yuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, limpio,comodo.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Karina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy limpio, céntrico, desayuno sencillo pero rico, su personal de lo más amable y servicial, lo único que no me gustó fue que el agua se acaba muy rápido
Stayed 4 nights in Dec 2023

10/10 Excellent

Gerson Alonso

Stayed 2 nights in Dec 2023

10/10 Excellent

Birgit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voll zufrieden.
Es hat mir hier gut gefallen. Rund um die Uhr war immer einer ansprechbar. Man hat alles möglich gemacht, die Wünsche zu erfüllen. Frühstück war klein, aber ausreichend und liebevoll zubereitet. Frühstücksraum ist leider nur über eine enge Wendeltreppe zu erreichen. Ich würde dieses Hotel wieder nehmen. Einen kleinen Kretik-Punkt gibt aber doch. Die Handtücher müssten mal komplett erneuert werden 10 min Fußweg ins Zentrum. Zum Bausbahnhof ca. 15-20 Minuten. Kann mit Gepäck anstrengend sein. San Cristóbal ist eine kleine überschaubare Stadt, aber der Verkehr ist verhältnismäßig sehr stark. Bürgersteige sind zum normalen Lauf eigentlich nicht geeignet, sehr schmal und teilweise auch sehr hoch.
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
Stayed 2 nights in Apr 2023

10/10 Excellent

Xochitl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Lidia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy bonito y con excelente atención por parte de su personal.
Stayed 7 nights in Feb 2023

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL PERSONAL SE LLEVA LAS PALMAS, SON ESTUPENDOS.
Agradable lugar, son solo 5 habitaciones lo que te hace sentir como en casa … El desayuno es rico y variado y esta súper bien ubicado, caminando a pocos pasos estás cercas de la mayoría de los atractivos … En general, TODO muy bien, la relación calidad-precio es estupenda; pero lo que se lleva las palmas es LA ATENCIÓN DEL PERSONAL, súper amables y serviciales, muy en especial MARY; créanme que hacen todo lo posible por atenderte de lo mejor. Gracias por esta increíble estancia.
Fachada del hotel
Stayed 5 nights in Dec 2022

10/10 Excellent

Claudia

Stayed 2 nights in Dec 2022

10/10 Excellent

David Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de todos los empleados fue excelente, el desayuno increíble y el ambiente en general súper agradable y seguro
Stayed 2 nights in Oct 2022

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación. En general muy bonito y buena atencion.
Stayed 1 night in Dec 2021

10/10 Excellent

Julie

Stayed 2 nights in Oct 2021

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, hotel bonito y cómodo
Lo mejor del hotel es su servicio, personal muy amable. Como recomendación solamente pondría black out a la cortina porque si entra algo de luz por la mañana.
Stayed 2 nights in Feb 2021