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Hotel Ciudad Real Centro Histórico

3.5 star property

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Photo gallery for Hotel Ciudad Real Centro Histórico

Daily cooked-to-order breakfast for a fee
Coffee shop
Front of property
Interior
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
$87
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Plaza 31 de Marzo No. 10, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, Plaza 31 de Marzo
    ‪1 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Double Room

7.8 out of 10
Good
(7 reviews)
  • 247 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Ciudad Real Centro Histórico

3.5-star hotel in Zona Centro
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and laundry facilities. Change of towels is available on request.
Hotel Ciudad Real Centro Histórico offers 31 accommodations with laptop-compatible safes and complimentary bottled water. 42-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This San Cristóbal de las Casas hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Onsite self parking is complimentary.

Hotel Ciudad Real Centro Histórico has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
Sensaciones de Chiapas - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
PLAZADIEZ - This coffee shop serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 55 to 240 for adults and MXN 55 to 240 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • PLAZADIEZ
  • Sensaciones de Chiapas

Things to do

  • Bicycle tours

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 55 to 240 for adults, and MXN 55 to 240 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Ciudad Real Centro Histórico
Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Histórico
Ciudad Real Centro Historico
Hotel Ciudad Real Centro Histórico Hotel
Hotel Ciudad Real Centro Histórico San Cristóbal de las Casas

Reviews

Hotel Ciudad Real Centro Histórico Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 265 out of 477 reviews
Rating 8 - Good. 142 out of 477 reviews
Rating 6 - Okay. 45 out of 477 reviews
Rating 4 - Poor. 13 out of 477 reviews
Rating 2 - Terrible. 12 out of 477 reviews

Reviews

6/10 Okay

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Me negaron una coca sin azucar como bebida de cortesia. La persona de la recepcion insistio que solo podia ser sprite, fanta o una cerveza. Algo bastante ridiculo en mi opinion. El internet no funciona en algunos de los cuartos.
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous. So close to everything relaxing. The staff are amazing and do try to make your stay a great experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

JoEllen

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and location were great. Window was broken- would not close- fixed quickly. Pillows still need an upgrade- hard/uncomfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine hotel with very reasonable prices.
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Loved the hotel and location fantastic The bar and restaurant close way to early Had 51 steps to get to room. Be sure and request lower floors—. Staff very accommodating—.
Stayed 4 nights in Jan 2025

6/10 Okay

Cesar

Traveled with group
Hotel itself is nice, it’s located in an amazing area but it is not sound proof. You can hear every single noise from both inside and outside the hotel all day and all hours of the night. There is a night club close by I am guessing because the thumping and bass of the music ran until about 4am. Noticed that Sunday there was no music. If I had known I would have brought ear plugs or my white noise machine.
Stayed 4 nights in Dec 2024

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and friendly staff. This is my hotel of choise when I'm in San Cristobal. However, after arriving late, we inquiered about our welcome drinks (expedia benefits). We were shown some coupons and we asked whether we could use them the following day because it was late at night after a long trip. The person in the front desk said no. This lack of flexibility was a bit unwelcoming and not very service-oriented in my opinion.
Stayed 3 nights in Sep 2024

8/10 Good

DONALD, Kansas City

Liked: Property conditions & facilities
Good place to stay in the city center.
Stayed 3 nights in Sep 2024

6/10 Okay

Jesenia

Traveled with family
Liked: Staff & service
First room what they gave has bad smell coming from bathroom pipe.
Stayed 1 night in Jul 2024

8/10 Good

JoEllen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Timothy, oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff is great, helpful and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Cesar, Rialto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS GREAT. VERY HELPFUL
Stayed 4 nights in Nov 2023

10/10 Excellent

KATHLEEN

Traveled with partner
Liked: Cleanliness, staff & service
Bathroom was in need of updating Not enough amenities. No lotion or body wash. Only one bar of soap. Shower doors need to be repaired. Not on the track.
Stayed 1 night in Oct 2023

10/10 Excellent

jason

Stayed 1 night in Aug 2023

8/10 Good

Carlos

Stayed 8 nights in Jul 2023

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat. Other wise would be a 10 out 10
Stayed 2 nights in Jun 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ciudad Real could be better!

Location is really good! Restaurant excellent, the waiters were smiling and very helpful! The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!
Stayed 5 nights in May 2023

10/10 Excellent

SUSAN

Stayed 7 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. The room was fair.
Stayed 8 nights in Feb 2023

8/10 Good

Shuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops
Stayed 2 nights in Mar 2023

2/10 Terrible

Elizabeth

Stayed 5 nights in Jan 2023

8/10 Good

marco

Traveled with family
Liked: Cleanliness