Along with a restaurant, this hotel has concierge services and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and a communal living room are onsite.
Arte Sano Hotel San Cristobal offers 15 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. Televisions come with cable channels.
Bathrooms include showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This San Cristóbal de las Casas hotel also offers tour/ticket assistance, a garden, and concierge services.
Arte Sano Hotel San Cristobal has designated areas for smoking.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Las Mayoras - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking from 7:00 AM to 10:00 PM; reservations required
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
A restaurant
Restaurants on site
Las Mayoras
Conveniences
24-hour front desk
Lockers
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Communal living room
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Tea bags/instant coffee
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:30 PM
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between noon and 2:30 PM
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property caters to LGBTQ+ guests
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Arte Sano San Cristobal
Arte Sano Hotel Spa San Cristobal
Arte Sano Hotel San Cristobal Hotel
ArteSano Vegan Hotel Spa San Cristobal
Arte Sano Hotel San Cristobal San Cristóbal de las Casas
Arte Sano Hotel San Cristobal Hotel San Cristóbal de las Casas
Arte Sano Hotel San Cristobal Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 31 reviews
10 - Excellent
18
Rating 8 - Good. 4 out of 31 reviews
8 - Good
4
Rating 6 - Okay. 7 out of 31 reviews
6 - Okay
7
Rating 4 - Poor. 1 out of 31 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 31 reviews
2 - Terrible
1
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Shannon, houston
Traveled with group, Traveled with pets, Traveled with family
Everyone was so nice, we traveled with our dogs and they were so welcomed, Easy access to the town, with many shopping, and eating options around.
Shannon
Stayed 2 nights in May 2024
6/10 Okay
Verified traveler
Business traveler
Apr 7, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel overall is nice If you get the right room! I had one with one tiny window on the ground floor, very dark and no hot shower in the morning, only at night.
Verified traveler
Stayed 3 nights in Apr 2024
8/10 Good
TIFFANY
Jun 26, 2023
TIFFANY
Stayed 1 night in Jun 2023
6/10 Okay
Carolyn Margareth
Sep 28, 2024
Liked: Cleanliness, staff & service
Pase 1 noche
Él servicio del personal excelente
Las habitaciones bastantes rústicas solo que la cama rechinaba mucho al moverse.
El desayuno muy bueno ..
Ojo el agua de la regadera del baño se salía.Gracias por su hospitalidad.
Muy bonito hotel muy cerca de todo a pie no necesitas tomar ningún transporte para conocer San Cristóbal de las Casas, personal muy atento y servicial, si buscas un hotel con lo básico este es el indicado
La televisión no daba ningún canal, aunque la habitación estaba limpia, es muy básica. el desayuno al igual muy básico. El internet muy lento. Pet friendly y muy comprometidos con el medio ambiente.
Moyen dans l’ensemble par rapport au prix. Cependant, secteur plutôt bruyant et la chambre est très petite. Le déjeuner inclus dans le prix est bien maigre: pancakes et speghatti ?! Personnel pas très accueillant et souriant.
Kathrin
Stayed 2 nights in Aug 2023
8/10 Good
Maria Alejandra Davila
Traveled with family
Jul 31, 2023
Liked: Amenities
It‘s a nice quiet hotel in the heart of San Cristóbal
L'hôtel est très bien placé. Nous avons pu visiter San Cristobal à pieds.
Notre chambre était très grande. Elle ne disposait pas de climatisation mais nous n'avions pas besoin, puisqu'il fait frais à San Cristobal. Il manquait juste des stores ou des rideaux occultants.
L'hôtel avait à disposition des fontaines à eau avec de l'eau de source.
Le petit déjeuner était convenable.
Hotel lindo y con vibra agradable. Los espacios son acogedores.
La habitación era espaciosa y cómoda.
Lo recomiendo porque además tiene una buena ubicación.
El lugar es bueno para dormir. El Buffet que ofrecen es muy sencillo no hay variedad, diria que no es buffet ... Chilaquiles o hot cakes nadamás. El internet es pesimo fallaba mucho preferi usar mis datos. Le doy un 7/10
La habitación está muy bonita, tiene un toque rústico añadiendo aspectos modernos. Dentro de la habitación te dejan una mesita donde puedes preparar tu café (nunca había visto algo similar). El desayuno muy rico, buffet. Está céntrico, puedes llegar fácilmente a los andadores de SanCris.