Extended Stay America Suites - Redlands

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites - Redlands

Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Full-size fridge, microwave, oven, stovetop
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
1700 Orange Tree Lane, Redlands, CA, 92374
  • Mountain Grove Shopping Center
    11 min walk
  • San Bernardino County Museum
    12 min walk
  • The Lincoln Memorial Shrine
    4 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    21 min drive

Room options

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Redlands

Redlands hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Redlands offers 123 accommodations. 34-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Redlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2020.

Extended Stay America Suites - Redlands is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Extended Stay America Suites Redlands
Woodspring Suites Redlands San Bernardino
Extended Stay America Suites - Redlands Hotel
Extended Stay America Suites - Redlands Redlands
Extended Stay America Suites - Redlands Hotel Redlands

Extended Stay America Suites - Redlands Reviews

Reviews

6.4
Rating 10 - Excellent. 181 out of 597 reviews" "
Rating 8 - Good. 109 out of 597 reviews" "
Rating 6 - Okay. 71 out of 597 reviews" "
Rating 4 - Poor. 82 out of 597 reviews" "
Rating 2 - Terrible. 154 out of 597 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

KIRK

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful,great breakfast!
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches!
The room that we stayed in was occupied by countless cockroaches, of various sizes. The floor was dirty, and there were the crusty remains of other cockroaches, which had been smashed on the walls. When I went to complain, I was advised that the hotel was sold out, so they would be unable to provide me another room. When I asked to speak with the manager, I was told that the manager was busy, but he would contact me at 9:00 am the following day. The time and day came and went, but no contact was made by management. While at the hotel, I learned that they did not offer coffee to their patrons. This was quite possibly the worst hotel I have ever had the displeasure to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chill place to stay. Staff very friendly., nearby restaurant’s and shopping center was a plus
Stayed 4 nights in Sep 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The outside area had overflowing garabage cans for the 4 days we were there. The pet area was also overflowing for 4 days. The floor in our room was so ditry it made my socks BLACK. I would not at this time consider staying again. .
Stayed 4 nights in Sep 2024

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait almost an hour for our room to be ready, front desk didn’t know what she was doing and manager seems nice but seems like he has too much on his plate. Had to go clean the room himself. Along with other rooms that other guest were waiting for. Room had a weird smell and the restroom was disgusting. If it wasn’t for the lack of availability in hotels near me i definitely would of canceled and left. Everything in the room was broken and I couldn’t get over the nasty smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Lamechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonah

Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Stayed 1 night in Aug 2024

4/10 Poor

Mario

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sofa beds were filled with dog and human hair. There were no extra blanket or sheets for the sofa bed. Then when we finally got blankets and sheets for it, balls of hair came out of the blanket. We found two cockroaches crawling on the wall. You had to ask the front desk for a hairdryer and a tv remote. I will never stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica S

Stayed 2 nights in Sep 2024

10/10 Excellent

Krissia

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 1 night in Jul 2024

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was very loose and noisy, the walls are too thin and we found a cockroach in the shower.
Stayed 1 night in Aug 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sitting area outside w/ table & chairs
Stayed 1 night in Jul 2024

10/10 Excellent

Lizbeth

Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

2/10 Terrible

Midori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
There was roaches in the rooms. Dirty and sticky floors
Stayed 3 nights in Jul 2024

4/10 Poor

Eliss

Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
Hotel has a disgusting smell First room i received was not cleaned . Bed not made , trash still in room Next room was “cleaned “ but still not up to standards. I immediately went back downstairs and left. First desk receptionist was the only best part of the process.
Stayed 1 night in Jul 2024

2/10 Terrible

Bobby

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staff extremely under trained bad attitudes
Stayed 1 night in Jul 2024